Downloaded Avengers Movie Assemble HD, can't click on play icon

Hi
I downloaded Avengers Assemble movie on my iPad, it has synched in iTunes to my PC all ok. When I play it it comes up with the normal intro screen and background music like a normal DVD. I can choose the varios menus but nothing happens at all when I click on the play icon or click on a scene to play that. I just can't get it to play, except for the bonus features and deleted scenes.
I have Windows 7 64bit, latest iTunes and latest Qucktime, my pc is authorised all ok, I get not error messages at all.
Any ideas ?
many thanks
Duncan

Hello ldsgenemom,
The following article provides information regarding redownloading the affected movie in SD.
When you purchase an HD video on a supported device or computer, only the HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page. Learn more about downloading previous purchases.
iTunes: Purchasing and viewing HD videos
http://support.apple.com/kb/HT3209
Cheers,
Allen

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