Downloaded 'breaking bad' tv series and one of the episodes has no sound...
purchased and downloaded 'breaking bad' tv series from itunes store, and one of the episodes has no sound
Hello Noir Law,
Thank you for the details of the issue you are experiencing with the television series you purchased. I recommend following the steps in the following article to report this to the iTunes Store:
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
You can find the full article here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.
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Otherwise, I'd report the problem to the iTunes Store.
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Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
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