Downloaded elements 12 does not load/open

trial version worked. paid for version downloaded, but does not load/open.
searching forums no help. chat only good thru week days, so basically no use. can't find a number to call. I need a number to call and a live tech person to help solve this.

Have you uninstalled the trial? If not, the simplest thing is just to enter the serial number into that. There is no need for an additional download.
Which operating system and how did you uninstall, if you did?

Similar Messages

When I download divx on firefox as they said it does not aks me to load, it downloads but does not load, how do I get it to ask me to ask me to download know automatically?

I had divx on but took it off as they said to download another programe for downloading movies. (paid) when I download any programe I used to be asked if I wanted to install it. but know it does not and I have trouble finding where the download was and how to install it many times.

Ohrita you can download the installation files for Creative Suite 5 at Download CS5 products. You can verify the software license you purchased by checking your account at http://www.adobe.com/. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

When I click on a picture, Photoshop Elements 12 does not automatically open.

When I click on a picture, Photoshop Elements 12 does not automatically open (as it did when I used previous versions Photoshop Elements 4 and 9). I can't even right-click (Windows) on the picture and choose Open With and specifiy Photoshop Elements 12. I have called Adobe several times (Case No. 185140584) and they keep saying it has been sent up to senior management and they will call me back with a solution - but to no avail! No return calls and I still can't really use the Product I paid for and downloaded. The only way I can open up a picture to edit it is to open Photoshop Elements 12 and then then click "Open" and then search for the picture on my hard drive (which takes a lot more time! I did not experience this difficulty at all with versions 4 or 9!

Hi,
You failed to say which Windows system you have - I can get the "Open With" to work on my Windows 7 64bit system.
When you try to set up the "Open With", are you setting the correct target program?
It's the green one (not the red one) in the above image.
Once you have selected that program, make sure you set it as default so that a double click will open the photo in the editor.
Good luck
Brian

I downloaded the new version of Mozilla and tried to install an add-on to allow me to set the home page for new tabs. The app says it has downloaded but does not open new tabs as my home page (google) - any suggestions what I can do?

I downloaded the new version of Mozilla and tried to install an add-on to allow me to set the home page for new tabs. The app says it has downloaded but does not open new tabs as my home page (google) - any suggestions what I can do?

I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!

I have consolidate my folders related to the video I am in the progress of working on. Premiere elements does not follow their new location. How do I syn them back up all at once so premiere doesn't ask me for their location when I open the project

I have consolidate my folders related to the video I am in the progress of working on. Premiere elements does not follow their new location. How do I syn them back up all at once so premiere doesn't ask me for their location when I open the project

This is the Photoshop Elements forum, not the Premiere Elements forum, located here:
https://forums.adobe.com/community/premiere_elements
When you open the project, it should ask you where the first file is located. After you tell it where it is, it should be able to find the rest of them if they are located near the first one. Then save the file. If you move the files again, you will have to relink them again.

Firefox opens but no content is shown, url says the website but the tab does not load up and says '(untitled)'. how can i fix this?

firefox opens but no content is shown, url says the website but the tab does not load up and says 'untitle'. how can i fix this?
== This happened ==
Every time Firefox opened
== after norton asked me to restart my laptop. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; eSobiSubscriber 2.0.4.16; .NET4.0C)

Hi,
Unfortunately we had a data base error today and lost some user accounts when we had to go back to our backups. If you have started this thread, your's is one of those. Since we can not recreate your account, please sign-up for a new account here to reply to the forum messages:
https://support.mozilla.org/users/auth
You can use the same username and email address as before. We are very sorry for the inconvenience.

PS10 Elements does not open in Windows 8, or opens only once. Can it be fixed?

PS Elements 10 preinstalled on my new computer with Windows 8. It worked fine for a week, now opens once, then won't open again, or doesn't open at all. Adobe gives no support to fix this (they told me to research the answer on their site), yet their info says PS 10 and Windows 8 are compatible. Automatic troubleshooter gives non-compatibility message. Can this be fixed? Have spent many hours trying to figure this out. Uninstalled and reinstalled. Nothing works so far.

Thank you for your help. I tried ctrl-alt-shift, and it worked a few times, but not every time. After trying your suggested fix, here's what I've since found that works - so far - today.Open Task ManagerClose PS Elements 10Close Task ManagerLaunch PS Elements 10 Please keep in mind that I was closing the program the usual way (from the program) all along. I used an older version of PS Elements for years on my old computer (Windows XP), and never had a problem launching or closing the software. This problem came about on a new computer with PS Elements 10 and Windows 8. No other versions of PS Elements were installed on the new computer, nor were any settings brought over from the old computer. Again, thanks for your input. Will keep your suggestion in mind for any future troubles with Adobe products.
A Digiovanni
Date: Fri, 11 Jan 2013 00:51:43 -0700
From: [email protected]
To: [email protected]
Subject: PS10 Elements does not open in Windows 8, or opens only once. Can it be fixed?
    Re: PS10 Elements does not open in Windows 8, or opens only once. Can it be fixed?
    created by c.pfaffenbichler in Photoshop for Beginners - View the full discussion
Good day! You may want to post on the Photoshop Elements Forum. http://forums.adobe.com/community/photoshop_elements In general trashing the Preferences (by keeping command-alt-shift/ctrl-alt-shift pressed while starting the application) can be helpful with malfunctions in many Adobe applications. Regards, Pfaffenbichler
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4985553#4985553
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4985553#4985553
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4985553#4985553. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Photoshop for Beginners by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

How/ where can I download the newest version? Some of the games i used to play does not load now?

where can I download the newest version? Some of the games i used to play does not load now?

http://forums.adobe.com/thread/1195540

The e live does not load in my photoshop elements organizer. It just keeps trying to load but nothing comes up.

elive does not load in my elements organizer. Just keeps trying to load but nothing happens.

Hi jimj7767020,
Please go through below links,
Re: Unable to connect E Live (Premiere 13 Evaluation) to internet
PSE13 - eLive can't access internet
Please check your network(internet/intranet connection) or network firewall settings through which you are connected. There might be some network firewall level policies blocking its request. Please try after changing network connection.
Hope this helps.
~Raushan

Windows 8 - Move Elements to New PC - Does Not Download - Download Assistant Does Not Pop Up

I just switch to an Asus N550 which runs Windows 8. I have no need to subscribe to creative cloud at this time as I feel that I have still a few months/years of joy to get out of my Elements 11 purchase from last year.
I also have Premiere 10 which I would like to migrate over to my new computer.
Here is what I have tried thus far:
I logged onto my Adobe account and tried to download from "My Products". I have noticed that the Adobe Download Manager does not install at that point or turn on. I almost immediate receive an error message stating that Elements Archive is not on my computer and thus the software cannot download.
I have also tried to download the trial versions, but once download is complete (after hours of waiting again), nothing happens and there are no temporary files or anything in my System Files folder.
I am at a loss and am not sure where to turn to next. I have the Lightroom CD and was able to install Lightroom with the CD without any hick-ups.
What is going wrong during my download attempts that need fixed? I cannot seem to find the answer on Adobe.
Thank you!

Hi J.Ke11y,
Sorry for the trouble with download.
Please try to download Photoshop Elements 11 from this link: Other downloads
Let us know this works.
Thanks,
Sandeep

Photoshop elements does not open, says "gathering user info...."

photoshop elements does not open, says "gathering user info...."

Hi,
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works.
Solution 5: Try with admin account or right click and select run as admin. or try directly from .exe
For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743
Thanks,
Garry

Every time I open creative cloud it does not load. Is there anything I can do to fix it.

Every time I open creative cloud it does not load. Is there anything I can do to fix it.

Hi Tahmid,
Please refer to the threads below where this issue has been addressed:
New Creative Cloud App unusable: it's blank!
creative cloud is blank window why?
Re: Creative Cloud app opening blank
Regards,
Sheena

TS1702 My app store does not load the featured apps, also in charts. Everytime i open the app store, the screen remains blank. Im using ipad3, ios6.

My app store does not load the featured apps. The screen remains empty everytime I open it.

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Mail does not load the mail after opening with 10.10.3 on macbook air

Mail does not load the mail after opening with 10.10.3 on macbook air

Under Window in the Menu bar select Connection doctor. You will see green to indicate a connection and red to show there is a problem. Except for iCloud account you'll see two entries for each account 1) receiving and 2 SMTP for sending.
If it's red, this usually means it's missing the password.
For Incoming messages, set in the account window, under Account Information tab.
For Outgoing (SMTP) messages, follow these steps:
EDIT SMTP SETTINGS
In Accounts window > Outgoing Mail Server SMTP: select to Edit SMTP Server list... from popup.
Select account in the list.(It's not uncommon to find extra SMTP servers listed. When you remove account, Mail does not delete the smtp info. You might need to do some clean up in the list to remove the extras.)
Under Advanced Tab:
Apple defaults to the default ports (25,465, 587) but some servers prefer a custom port. Check to see what port they recommend. Gmail for example likes 465, Outlook.com 587.
Verify if your server require SSL.
User Name. Enter full email address eg. [email protected]
Add password if it is blank.(If you have two step authentication setup, you'll need to get an app specific password more info)
Open Connection Doctor under Window in the Menu bar.
Do you see green light now for your account SMTP?

TS1702 I purchased Oxford dictionary. It does not work (open). How to unload it and load on a working iPod?

I purchased Oxford dictionary. It does not work (open). How to unload it and load on a working iPod?

See:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Downloaded elements 12 does not load/open

Similar Messages

Maybe you are looking for