Downloaded Elements 12 Serial Numbetr

Question

I apologise. Looking back at my comments, you're right. Here is my situation. I have a three computer situation and process hundreds of photos a week. I have used Elements back to No. 6, as I recall.
When Elements 12 came out, I  purchased it for two machines . I knew that was the limit.
Yet, i also needed the probram on my PC upstairs near my printer.
So, I downloaded the program from the internet onto that machine. It cost $59, as I recall. But that may not be correct.
The problem, as stated earlier, was that everytime I opened an image in Elements 12 upstairs, it asked for an correct serial number. I eventually located what I assumed was my serial number at my Adobe account. But it doesn't work.
Maybe this will clarify my question?
Again, I'm sorry. I think I reacted to you're assuming I didn't need so many copies of the program.

Answer 1

So you have two serial numbers? And neither of them works? Has the download ever worked with either serial number? Are you sure the second serial number is really a serial number and not a redemption code? If it doesn't start with 1057 it's not a PSE serial number. If  it's a redemption code (if you bought from amazon, which is what the $59 price sounds like), I believe that they give out redemption codes now instead of serial numbers for downloads. If it is a redemption code, here's  how to use it to get a serial number:
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html