Downloaded Elements 12. Will not run Error 1335 and 2355
Just purchased Photoshop Elements 12 and downloaded. I get Error 1335 (Data3.cab) and Error 2350 (FDI server). I cannot activate the program fails to load.
See if this helps:
http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html
Similar Messages
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We are trying to install elements 11 but the program will not run error 213:11
we are trying to install elements 11 but the program will not run error 213:11
http://helpx.adobe.com/creative-suite/kb/error-store-does-not-allow.html
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Premiere Elements 12 will not run after installing on my HP laptop with Windows 7.
Premiere Elements 12 will not run after installing on my HP laptop with Windows 7. HOWEVER, PE11, PE10 & PE 9 all run without a problem. I contacted HP, and there are NO NEW or ADDITIONAL video drivers available from HP.
I have NEVER had a problem running ANY software on this laptop -- except for PREMIERE ELEMENTS 12!Premiere Elements 12 will not run after installing on my HP laptop with Windows 7. HOWEVER, PE11, PE10 & PE 9 all run without a problem. I contacted HP, and there are NO NEW or ADDITIONAL video drivers available from HP.
I have NEVER had a problem running ANY software on this laptop -- except for PREMIERE ELEMENTS 12! -
Premier elements 12 will not run after re-install
Premier elements 12 will not run after re-install - it is legal and registered with adobe under my ID. WTF! The reason I re-installed it was because it could not find the internet - which is working. And premier 12 was working for a while then quit - that is why as a last ditch effort - i re-installed it. Any ideas?
scottg
Please review the following for possible solutions to your Premiere Elements 12 issue.
http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
Looking forward to learning of your results when your schedule permits.
Thank you.
ATR -
premiere elements 11 will not let me import and photo's or video. None of my hard drives are shown
This is what I am getting
[img]http://beakertrooper.smugmug.com/Other/****/i-mS9Njbj/0/M/Screen%20Shot%202013-04-19% 20at%201.34.21%20PM-M.jpg[/img][/url]
Then
][img]http://beakertrooper.smugmug.com/Other/****/i-Z39dq7w/0/M/Screen%20Shot%202013-04-19%20at% 201.34.47%20PM-M.jpg[/img][/url]
But if I have my Ipod Touch pluged in it will show up as the only hard drive -
Elements 12 will not run on OS Yosemite 10.10.2 ?
Elements 12 will not open. I get a error code 16.
It use to open but crashed often.See if this helps:
https://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
(PSE is based on the code for PS, so often the same fixes work for both.) -
I'm trying to download the new version of itunes. durig the install i get a message that I need to verify that I have sufficient privilege. Then I get a message of a Windows error 126 and a missing file MSVCR 80.dll. I've tried everything on the support site and nothing works.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Adobe Elements Premier will not run - Application Error
Installed the combined Adobe Elements 12 (Photoshop and Premier) package. Adobe Elements Photoshop runs fine. The Elements Premier comes up with an Application Error. I have a custom computer that runs flawless
Specs follow:
SABERTOOTH X79 Socket 2011 X79 ATX Intel Motherboard
High Current Gamer 750W Gamer Power Supply HCG-750
Core i7 3820 LGA 2011 Boxed Processor
135MM Fan CPU Cooler - Blue LED
Several Hard Drives
including two Caviar Black 1TB 7,200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive
12X SATA Blu-ray Burner with 3D Playback
Full Tower ATX Computer Case
NVIDIA GeForce GTX 670 FTW 2048MB GDDR5 PCIe 3.0 x 16 Video Card
140mm Performance Case Fans
Vengeance Series 16GB DDR3-1600 (PC3-12800) CL9 Dual Channel Desktop Memory Kit
Any idea what is causing the problem?Woofer
If you go to Computer/Manage/Event Viewer/Windows Logs/Application, do you find an error corresponding to this issue.
If so, does the error message there give you further insights into the issue and how to correct it?
The Elements Premier comes up with an Application Error.
What are you doing when you get the above "Application Error"?
a. Double clicking the desktop icon of the program?
b. Selecting Video/New Project in the Welcome Screen?
c. Other?
Are you running the program Run As Administrator and from a User Account with Administrative Privileges?
Latest version of QuickTime installed on the computer with Premiere Elements?
Video card/graphics card with latest driver version according to web site of the manufacturer of the video card/graphics card?
Please review.
Thanks.
ATR -
Premiere Elements 12 will not run after install
Long time Premire and Premiere Elements user. Had been using PE 9 earlier this week. Yesterday purchased PE 12. Before even downloading, to avoid any potential conflicts, I uninstalled PE 9, then installed PE12. After reboot, I attempted to launch the application. it fails.
Based on http://forums.adobe.com/message/6329465#6329465 I did not find any prefs files, but removed (both) 12.0 directories in an attempt to help things along. Nothing.
When I attempt to launch PE 12, "create new project" it just hangs. This is the dump from Windows in the "stopped working" dialog box:
Problem signature:
Problem Event Name: APPCRASH
Application Name: ADOBE PREMIERE ELEMENTS.EXE
Application Version: 12.0.0.0
Application Timestamp: 523cd4d5
Fault Module Name: dvamarshal.dll
Fault Module Version: 11.0.0.0
Fault Module Timestamp: 523cc62d
Exception Code: c0000005
Exception Offset: 0000000000034961
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 5a5c
Additional Information 2: 5a5c7f2099c49d46ef167594373b054c
Additional Information 3: e2a1
Additional Information 4: e2a18ccc946fae77ae70bd7ffb1dd642
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Help is greatly appreciated. I have a project I need to edit and post today if possible. Would like to get this working ASAP.
WIn 7 Home Premium, 64-bit, 8 GB RAM. Nothing else actively running save Chrome at time of repeated failures.
Thanks in advanceCaleb
Thanks for letting us know of the outcome of your contact with Adobe.
I do not work for Adobe nor am I affliated with it in any way. Just a user in a user to user forum.
In my troubleshooting of various Premiere Elements has have not yet run into a connection between the dvamarshal.dll and the computer's video card/graphics card. But, video card/graphics card compatibility issues can cause the type of problems that you see in the program.
What video card/graphics card does your computer use? Under Device Manager/Display Adapters/, do you see only one card listed or two? Assuming that the card(s) are up to date, then please try the following. We are going to delete the BadDrivers.txt file for Premiere Elements 12. In Windows 7, 8, or 8.1 64 bit, it can be found
Local Disk C
Program Data
Adobe
Premiere Elements
and in the Premiere Elements Folder is the BadDrivers.txt file that you delete. In this Premiere Elements Folder are folders besides this BadDrivers.txt file. You do not want anything in the folders in the Premiere Elements Folder, only the file named BadDrivers.txt file. (When you open a new project, the program will generate a new BadDrivers.txt file and hopefully all will be resolved.) Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
The rationale behind the above approach is explained in the following older thread (post 10). BadDrivers.txt deletion has proven to be a life saver for those with display issues in 9 as well as later versions.
http://forums.adobe.com/thread/732067
About reverting to Premiere Elements 9.0/9.0.1....
We can get tryout files for 9 from the following web site, and you can insert your purchased serial number in them....
http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml
You have to read the instructions very carefully so that you do not get hit with an Access Denied message.
But, we need to get your purchased serial number. If you registered Premiere Elements 9 with Adobe, you should be able to see it at http://www.adobe.com under "My Products".
Please review and consider the above and then we can decide what troubleshooting strategy needs to be developed.
Thanks.
ATR -
Premiere Elements 9 Will Not Run
I have tried installing it several times but running into the same issue: PRE9 will only open as far as the dialog box to set new project name. Somehow the software will not respond to any keyboard or mouse commands at that dialog box except to mouse click on the X botton at the top right corner, and one other button whose name escapes me at the moment. Nothing happens when I click inside the project name box to try to change the name, or the Browse button to change the path, or another other buttons actually. The only thing it lets me do is close the software.
To clarify: I do get past the load screen. I can click on Edit, then click on New Project, and that's when the bad dialog box comes up.
I have tried installing with the software disk and also from a fresh download from Adobe's site. Photoshop Elements seems to work fine though.
The computer is a Dell i542i desktop with Intel quad Q9300 cpu, 8 GB RAM, Windows 7 Premium 64-bit, ATI 4550 graphics card in dual display mode (42" LCD TV on HDMI and 24" LCD TV on DVI).
Thanks for any insights.Over in the Premiere Pro area (or maybe it was in the Hardware section... didn't pay a lot of attention 'cause it really didn't matter to me) I read a message about using two nVidia cards with no problems (other than no dual-card SLI support)
I **think** that was with two SAME model nVidia cards
And, of course, PPro is completely different code, so PreEl may simply not work with two nVidia cards -
As stated, I just downloaded elements 12. Every time i open it up, it gets to the organizer home screen, then shuts down. After this, it will not reopen. I have made all the updates to my windows 7, and I have searched this forum and have yet to find an proper solution to this issue, and by the looks I am not the only person with this issue. Anyone's help would be greatly appreciated.
My post has been viewed 24 times, and yet have had no answers. I have always like adobe products, however if this is the type of support they offer, I will never purchase another product of theirs. The issue I am having is the same issue many others have had, and yet no answer. Poor customer service!
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Photoshop Elements 12 recently installed. It requires an update. All attempts (10+) to update the software have failed; It downloads for an hour or so, but will not install. Adobe should work for the CIA; your success at hiding live employees from the public is outstanding.
reset your preferences by holding down shift-ctrl-alt (win) or shift-cmd-alt (mac) while starting pse 12. if done correctly you'll see a confirmation dialog.
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I have windows 7. A new gateway laptop. Firefox seemed to download normally; however it will not start. I get a crash report if I try to open the browser.It never opened properly. I have uninstalled. reinstalled. rebooted. How do I get mozilla firefox on this laptop?
== This happened ==
Every time Firefox opened
== After I downlaoded firefox ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)See http://kb.mozillazine.org/Firefox_crashes and [[Firefox crashes]]
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Need help, upgraded Lightroom via creative cloud, since installing it will not open. Have tried uninstalling and reinstalling the programme, but it is still not running.
Ger"will not open"?
Explain in more detail. What do you see? What don't you see?
And also, what is your operating system, and what version of Lightroom are we talking about? -
After a system reboot, Firefox would not open. I opened the task manager, and saw that Firefox was using alot of memory, and was using 50% of the CPU. I ended the process, and restarted. The situation just repeated several time.
I uninstalled Firefox using uninstall programs from the control panel.
I then tried to run the Firefox installer from the website, it would open the download window, then the "run the install" window. After clicking "Run", the window just closes. So I attempted to just download the install file, and clicked "Save". I tried to save the file to several different locations. A download window would open, and run, but the file would not be there.
I was running 3.6.12, the current version. And that is was I tried to install. After that failed, I also tried to install the beta 4, with the same results.
No error messages have opened, and I have run scans for malware/spyware, and didn't see anything that jumped out as a problem. I am running Win Explorer right now. And it is running fine, but I much prefer my Firefox.After a system reboot, Firefox would not open. I opened the task manager, and saw that Firefox was using alot of memory, and was using 50% of the CPU. I ended the process, and restarted. The situation just repeated several time.
I uninstalled Firefox using uninstall programs from the control panel.
I then tried to run the Firefox installer from the website, it would open the download window, then the "run the install" window. After clicking "Run", the window just closes. So I attempted to just download the install file, and clicked "Save". I tried to save the file to several different locations. A download window would open, and run, but the file would not be there.
I was running 3.6.12, the current version. And that is was I tried to install. After that failed, I also tried to install the beta 4, with the same results.
No error messages have opened, and I have run scans for malware/spyware, and didn't see anything that jumped out as a problem. I am running Win Explorer right now. And it is running fine, but I much prefer my Firefox.
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