Downloaded FF 3.6.8, but the FF web page is shown as untitled page...help.

Attempted to download FF 3.6.8...reportedly file shown as corrupt and could not be installed. Have since downloaded FF 3.6.8 and download installed correctly. However, the FF web page is not functioning correctly. Shown as a untitled page with address bar showing "Search Bookmarks and History.

I need the ''user agent'' of your computer at home:
1. On the menu bar, on top of Firefox, go to Help < About Mozilla Firefox
2. Select and Copy the last line of text in that window. It should look something like ''Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10''
3. Paste it here
Also see [[Websites or add-ons incorrectly report incompatible browser]]
LloydTx was referring to [https://support.mozilla.com/en-US/questions/756107 this thread].

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The address bar on safari is active but the entire web page is greyed out so i can't access anything , can anyone advise

the address bar on safari is active but the entire web page is greyed out so i can't access anything , can anyone advise

Settings>General>Restrictions. You may have disabled changes to location services.

Everytime I start firefox the web page that pops up is not my bookmark but the last web page that I visited before completely closing firefox. I have a bookmark set, so why is this happening?

I can no longer access some websites as they have a cookie limit and even if I close the browser when I reopen Firefox the website will be my main page with the cookie limitation still reached. My bookmark is not opening when I open Firefox.

Is your homepage getting changed to the same URL every time you open Firefox?
What's happening sure sounds like you picked up some Malware, , that you may not be aware of, along with a homepage changer of some type.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

I was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
Good luck.

I am running OS X 10.7.5 on my MacBook Air, but I cannot download Mavericks. I tried downloading after a safe boot, but the progress bar hung up. Any other ideas?

I'm running OS X 10.7.5 on my MacBook Air, but I cannot download Mavericks. I've tried downloading after a safe boot, but the progress bar and the download hung up. Any ideas?

It can be a long download, so keep trying. My first download was at 3 am Cupertino time and took less than an hour. The second took close to three hours one evening.
Phil

I can't get my ipod touch to sync with my new computer. My old one died. I downloaded itunes and installed music but the ipod will not sync with this new computer. What do I do?

I can't get my ipod touch to sync with my new computer. My old one died. I downloaded itunes and installed music but the ipod will not sync with this new computer. What do I do?

You can only sync with one iTunes library/computer. To switch:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

I downloaded apps a few times but the icon was not there . I tried to restart the phone . But still , no changed . Anyone ?

I downloaded apps a few times but the icon was not there . I tried to restart the phone . But still , no changed . Anyone ?

Thanks! Actually, by trying another wifi site we have here at home, I was able to give it another try. For us though, it seems we have an internet problem unrelated to the ipad. We'll have to figure that out.

HT1849 hello i downloaded an album on my iPad yesterday but the sound volume is very low. Can you help me to fix the problem ?

hello i downloaded an album on my iPad yesterday but the sound volume is very low. Can someone help me to fix the problem ?

Hello Kishore1022,
It sounds like you have a new album downloaded and the tracks all have a very low volume. I recommend checking to see if Sound Check is enabled in the Music settings.
iPad User Guide
http://help.apple.com/ipad/7/#/iPad99f37037
Go to Settings > Music to set options for Music, including:
Sound Check (to normalize the volume level of your audio content)
You can also try downloading the purchases onto a computer, with either of these articles depending on your version of the operating system:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Or
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
Thank you for using Apple Support Communities.
Cheers,
Sterling
Thank you for using Apple Support Communities.
All the best,
Sterling

HT201303 I am trying to download a free app. But the apple account, keeps asking for confirmation of billing info? But why is this??

I am trying to download a free app. But the apple account, keeps asking for confirmation of billing info? But when i enter my info off my card it keeps saying faild confirmation!!!! Why is this?? I have used the same card for a long time with this account

http://support.apple.com/kb/ht1918 <--- changing iTunes method of payment
http://support.apple.com/kb/HT5552 <--- iTunes Store approved methods of payment

I accidentally removed the application, trying to download a trial version again, but the Adobe installer keep saying it is update and do nothing. what am I going to do?

I accidentally removed the application from my Mac by moved it to trashcan. trying to download a trial version again, but the Adobe installer keep saying it is update and do nothing. what am I going to do?

Run the cleaner tool and reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

HT1657 We just downloaded a movie from Itunes but the picture is completely scrambled. Audio is fine but all you can see are funny color pixels on the screen..how do we fix this?e

We just downloaded a movie from Itunes but the picture is completely scrambled. Audio is fine but all you can see are funny color pixels on the screen..how do we fix this?

The movie is from iTunes. You would think that a download from iTunes to a MacBook could be watched on an HDTV using Apple TV without any headaches bit this does not appear to be the case.

Just downloaded aperture 3.4 update for the app store and now it wont open please help!!

just downloaded aperture 3.4 update for the app store and now it wont open please help!!

Just want to echo this complaint.
I have tried re installing Aperture 3 and I've looked for preferences or something to clear, but nothing helps. It continues to crash each time I open it no matter what.

Formerly I could download YouTube videos by double clicking the largest size page element in the Safari activity window address column. Now in V 5.0.5 page elements are not shown, just the page title, and under that about:blank. Suggestions? Thanks.

Formerly I could download YouTube videos by double clicking the largest size page element in the Safari activity window address column . Now in V 5.0.5 page elements are not shown, just the page title, and under that "about:blank". Also, the activity window used to show sequential activity and now each new page replaces the last. Thanks for any suggestions re how to restore previous activity window function.

Not all YouTube videos are available for downloading, but:
There is the Free iTube Grabber which can capture almost any audio and/or video stream (it says here) but only works with Intel Macs.
http://itube-grabber.en.softonic.com/mac
Firefox Download Helper is also supposed to work, you have to be logged into YouTube first.
and the RealPlayer Downloader that comes with RealPlayer SP for Mac from:
http://www.real.com/realplayer/mac
which also downloads videos from YouTube.
There is also iTubeX which allows you to download videos (Flash, HTML5 and others), .mp3 and .swf files from almost every website as easily as possible:
http://www.macupdate.com/info.php/id/27604/itubex
Lastly: How to download Flash videos and play them in Quicktime using Perian is explained here:
http://perian.org/#watch
It's the video at the bottom of the page.

If I want to download an app for me in the App Store, will be shown on the screen: "Error 1004 - Please try again later.''

If I want to download an app for me in the App Store, will be shown on the screen: ´´Error 1004 - Please try again later.´´

From the article cited at the end of my post:
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694

MacBook Air intermittently has issues connecting to websites when wireless shows connected to the internet. The pages show that I am offline, but I can ping Google DNS. Windows PC, iPhone and Android phone have no issue displaying the same web pages.

MacBook Air intermittently has issues connecting to websites when wireless shows connected to the internet. The pages show that I am offline, but I can ping Google DNS. Windows PC, iPhone and Android phone have no issue displaying the same web pages.How do I solve this issue?

Go step by step and test.
1. Power off the router. Unplug it from the wall. Wait a while.
    Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
    Restart the computer.
    Start up in Safe Mode.
    http://support.apple.com/kb/PH14204
2. Empty Caches
    Safari > Preference > Advanced
    Checkmark the box for "Show Develop menu in menu bar".
    Develop menu will appear in the Safari menu bar.
    Click Develop and select "Empty Caches" from the dropdown.
3. Deselect Proxies if selected.
    System Preference > Network > Advanced > Proxies Tab
    Under "Select Protocol", uncheck any box if selected.
    Click "OK" then "Apply”.

Downloaded FF 3.6.8, but the FF web page is shown as untitled page...help.

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