Downloaded Firefox on 01/16/2015 on brand new laptop. Came with stuff that installed automatically, did not ask for, did not want. Vosteran & OptimizerPro. Why?

I am typing this from my tower and not my laptop. I cannot keep my laptop connected long enough to do anything on the internet since downloading Firefox on it.
I am NOT a happy camper. I went directly to the Mozilla web address, and downloaded and installed Firefox browser. It came with GARBAGE! Have had nothing but problems since. Have been working on this since 01/16/2015. It's messed up my internet access as well; I have to keep resetting it.
How on earth did these programs come bundled with my Firefox browser download? and Why are they there?

Firefox any version for any OS does not come bundled with extra stuff if you get it from www.mozilla.org
If you found the download site you downloaded from from a search in say Google or Bing then the site was likley one of the Ads above the real search results.
The other possibility is you are already infected.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.

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This question was solved.
View Solution.

Thanks much for the information. According to our database, the hard drive in your system is replaced in July 2011 in a HP service Center.
I am an HP employee.
Regards,
Vidya
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I've already downloaded firefox but when i go to certain sites, i get a message that my browser is not a compatible

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Reference #2.c29aef50.1359298991.0
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"Knowledge should be unrestricted and the most important commodity we can offer to help one another."

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KlBlair wrote:
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Downloaded Firefox on 01/16/2015 on brand new laptop. Came with stuff that installed automatically, did not ask for, did not want. Vosteran & OptimizerPro. Why?

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