Downloaded firefox, put as default but when i try to open i get a window that says "firefox is already running but is not responding. To open new window close the existing firefox process or restart computer" i restarted but still get message.

My plug-ins are up to date

Do you still have the default profile as listed in profiles.ini?
*http://kb.mozillazine.org/profiles.ini_file
See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
* http://kb.mozillazine.org/Profile_in_use

Similar Messages

  • Often, when I try to access Firefox, I get a box that says it's already ru;nning, and I can't open it unless I restart my computer.

    Just as above. I was running firefox earlier and exited. hours later, I try to access it again, and I get a box that says"firefox is already running. in order to open a window, you must close the program or restart your system." There is nothing on my computer to show that it is running, and I have no way to close it, so I have to restart my computer. This has happened too often now.
    Hope you can come up with an answer.
    Thanks

    Just as above. I was running firefox earlier and exited. hours later, I try to access it again, and I get a box that says"firefox is already running. in order to open a window, you must close the program or restart your system." There is nothing on my computer to show that it is running, and I have no way to close it, so I have to restart my computer. This has happened too often now.
    Hope you can come up with an answer.
    Thanks

  • Wen i close firefox using win 7, and restart it, i get a box that says it is already running and to close it before using--but it wort close and the same thing keeps happening. what is wrong--previous versions on vista did,nt do this?

    if i open firefox and use it, when i get to last window and close it, if i try to reopen it, it says already open and to close pages but it will not close--the same box keeps coming back
    == This happened ==
    Every time Firefox opened
    == first time i loaded it onto new computer with win 7 64 bit

    Firefox v 3.6.3 running Win 7 Home premium. About every 6th or 7th time I go to open Firefox from my desktop I receive the same msg as the original poster receives. I must restart to clear up the problem. When I select restart it states a forced shutdown is required and asks if I want to proceed. I click yes, the computer restarts and problem is fixed until the next occurrence.
    My thanks for any assistance that may be available.
    If you require a screenshot let me know, please include instructions on how to do this though.

  • When I click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system" and I've tried to shut down and restart my computer but it keeps

    when i click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." and I've tried to shut down and restart my computer but it keeps showing the same message. I've even uninstalled Firefox and then reinstalled in the hopes that the problem would be solved but it this message is still popping up. What can I do to solve this problem?
    == This happened ==
    Just once or twice
    == I was on facebook trying to upload pictures yesterday. ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; InfoPath.1)

    Do you have a profile lock file in your profile folder? If so, delete it and see if TB runs properly:
    http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file

  • When I try to access Firefox I get this message: "Firefox is already running, but is not responding. To open a new windwo, you must first close the existing Firefox process, or restart your computer."

    When I click on Firefox I get a window that says: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your computer." I can't see where anything is running on firefox. I restarted the comuter and I shut down the computer. I also ran a full scan of the computer.

    Sorry I am a PC user but have you seen
    * [[Firefox is already running but is not responding]]
    Firefox will be hanging for some reason. The quick solutions to kill the process and try again. The next step is to try to see if it will start and exit normally a couple of times, if so the problem is solved. If not the reason needs further investigation.
    See [[firefox hangs]]
    An immediate likely culprit after repeated problems are the duplicate session restore files, as discussed in the above KB article.

  • When I close Firefox and then come back to it layer a box comes up that says it's already running. It ays to close Firefox first but when I hit close nothing happens and the box comes up again. I have to shut down my computer and restart to get into Firef

    When I close Firefox and then come back to it later a box comes up that says it's already running. It says to close Firefox first but when I hit close nothing happens and the box comes up again. I have to shut down my computer and restart to get into Firefox again. If I can't get this fixed I will start using someone else. Someone told me a way to close Firefox but I forgot what they said.
    == This happened ==
    Every time Firefox opened
    == a couple of months ago

    Hello Brian.
    You don't need to restart your computer to open Firefox again: you just need to close it manually through your application manager (CTRL+SHIFT+ESC in Processes tab). Anyway, hopefully this support article is what you need:
    http://support.mozilla.com/en-US/kb/Firefox+hangs
    What's probably happening is that you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
    Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
    If you want support for one of your add-ons, you'll need to contact its author.

  • I getthe message Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. It is NOT open I onlly have one computer

    I installed FF on my new computer, Windows 7 Toshiba, I get the message''' Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system'''. It is NOT open I only have one computer.
    I had a computer expert try everything and we cannot get it to open.

    Look for the firefox process firefox.exe and kill it with for instance task manager. it is also worth watching for plugincontainer.exe.
    The problem and solutions are explained in the articles:
    * [[firefox is already running but is not responding]]
    *[[firefox hangs]]

  • When I try to start Firefox I get Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

    I get this message when I try to start Firefox after first logging on after turning on the computer.
    Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.
    Have rebooted. Works when Administrator logs in, just does this in my user profile. Have also re-intalled. Mo change in my User account.
    Firefox was working fine for the last 3 1/2 years. Any suggestions?

    Firefox is "hanging at exit" when you exit/quit Firefox.<br /><br />
    #Stop the Firefox process:
    #*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
    #*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
    #*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
    #Why Firefox may hang:
    #*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
    #*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
    #*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
    #Use Firefox Safe Mode to find a problem with an Extension or Plugin:
    #*Don't check anything when entering Safe Mode, just continue
    #*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
    #*See:
    #**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
    #**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
    #**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
    #**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

  • Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. I have a wndiws 7 system and use a Intel core processor. I have restarted several times and still ge this

    Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. I have a wndows 7 system and use a Intel core processor. I have restarted several times and still ge this error. I have also tried to reinstall firefox and get the same error
    == This happened ==
    Every time Firefox opened
    == today ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDS; InfoPath.2; .NET4.0C; AskTbUT2V5/5.8.0.12304)

    <u>'''Kill Application'''</u>
    In Task Manager, does firefox.exe show in the <u>'''Processes'''</u> tab?
    See: [http://kb.mozillazine.org/Kill_application Kill Application]
    '''<u>Causes and solutions for Firefox hanging at exit:</u>'''
    [[Firefox hangs]]
    [http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
    [[Firefox is already running but is not responding]]
    <u>'''Safe Mode'''</u>
    You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes <u>'''before'''</u> starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
    See:
    '''[[Troubleshooting extensions and themes]]'''
    '''[[Troubleshooting plugins]]'''
    '''[[Basic Troubleshooting]]'''
    If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling <u>'''one at a time'''</u> until the problem reappears. <u>'''You MUST close and restart Firefox after EACH change'''</u> via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.

  • I consistently get this messsage and have to restart the system - "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system". When I look at the Task Manager no Fire

    I consistently get this message and have to re'boot my system. "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system"
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET CLR 3.0.04506; InfoPath.2; Media Center PC 5.0; SLCC1)

    <u>'''Kill Application'''</u>
    In Task Manager, does firefox.exe show in the <u>'''Processes'''</u> tab?
    See: [http://kb.mozillazine.org/Kill_application Kill Application]
    '''<u>Causes and solutions for Firefox hanging at exit:</u>'''
    [[Firefox hangs]]
    [http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
    [[Firefox is already running but is not responding]]
    <u>'''Safe Mode'''</u>
    You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes <u>'''before'''</u> starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
    See:
    '''[[Troubleshooting extensions and themes]]'''
    '''[[Troubleshooting plugins]]'''
    '''[[Basic Troubleshooting]]'''
    If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling <u>'''one at a time'''</u> until the problem reappears. <u>'''You MUST close and restart Firefox after EACH change'''</u> via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.

  • Sometimes when I close Firefox and try to open it in few moments it shows me message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." However, I haven't o

    Sometimes when I close Firefox and try to open it in few moments it shows me message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." However, I haven't opened any additional Firefox related programs, and previous Firefox is closed. First I though it is because of my computer, but then I discovered that other people have the same problem as well
    == This happened ==
    A few times a week
    == some 2 month ago ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; InfoPath.2; .NET CLR 3.0.30729)

    Hi Andis.
    First of all, this is completely normal behavior, although it's a bit irritating, I know. What happens is that when you close Firefox, despite the window disappearing right there and then, Firefox keeps running for a little bit until the whole closing procedure is completed. This can take a fraction of a second on fast computers, or can take a few seconds on slow computers or when Firefox is storing a large session (if you save your tabs). All you have to do is wait a bit until Firefox closes, and then open it again.
    To see if it's still running, you can press CTRL+SHIFT+ESC and then, under the Processes tab, you can see if firefox.exe is still there. If it's taking an unusual amount of time to close (which happens very rarely, and only if the browser freezes on exit), you can force the application to terminate from this application (task manager).
    Firefox 4.0 will reduce by 97% the time it takes firefox.exe to close, so this problem will be basically erased for Firefox's next version.
    Until then, I can recommend you this extension, which helps you restart your browser more easily and without bothering about closing times:
    https://addons.mozilla.org/en-US/firefox/addon/3559/
    Hopefully this will help.

  • Why does firefox stop loading then when i close it and try to open it up again I keep getting this message:Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system

    Firefox will just stop loading/ connecting to the internet. The gray circle will just continually move but it never turns green to load the pages. I know it's not my internet because my internet explorer works just fine while this is happening to firefox. So I close firefox and then try to re open it but I get the message: Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. So I wait a little bit then try and re open it and still get the same message. I then go into my windows task manager and try and end the firefox proccess but it won't end. So I restart my computer and firefox eventually starts acting up again.

    For possible causes of this error, and how to troubleshoot it see [[Firefox is already running but is not responding]].

  • Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

    Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.
    This message comes up when I try to open firefox. I have looked at all the siggestions on the web and thothing works. I have gone in to task manager and it is not running. I even removed it and re-instaled it. No luck. I just had an new update download to the computer before I shut down last and I am now runing Windows 7 Home Premium 64 bit.

    Make sure that you have an existing default profile folder.
    * http://kb.mozillazine.org/profiles.ini_file
    * http://kb.mozillazine.org/Recovering_a_missing_profile
    * https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding

  • I always get the message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." on terying to run firefox

    When I try to run Firefox I get the message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
    No copy of firefox is running as far as I can tell. Restart and restoring system to 10 days ago did not help.
    Uninstalling and downloading a new copy - but to not avail.

    See:
    * http://kb.mozillazine.org/Recovering_a_missing_profile
    * http://kb.mozillazine.org/Profile_in_use
    Do you still have a default profile?<br />
    If not then delete the file [http://kb.mozillazine.org/profiles.ini_file profiles.ini] to make Firefox create a new default profile.
    * C:\Documents and Settings\&lt;user&gt;\Application Data\Mozilla\Firefox\Profiles\&lt;profile&gt;\

  • Firefox is OPEN and working fine, but when I click a link in Thunderbird I get 'Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.'

    If I click a link on my desktop or in any other program (while Firefox is open and running), I get this message: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." There's about a billion links for this if you Google it, but they all say that Firefox wasn't shut down properly. (OK, maybe not ALL of them, but if the needle is in that haystack, I haven't yet found it.) That's not the issue in my case since I haven't shut FF down at all.
    == This happened ==
    Every time Firefox opened
    == IDK

    This began to happen to me when I tried to run two separate profiles simultaneously on the same installation of firefox with -no-remote

  • Doesn't start when starting as administrator. Error Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

    Update firefox, it asked me to update flash, I tried to update flash but it said I had to close firefox. A box came up and said the Flash install would continue when I closed firefox. I closed all firefox windows and no update of flash occurred. I tried relaunching firefox but got the "Doesn't start when starting as administrator. Error Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." message. I rebooted the system, no improvement. I tried to run firefox as administrator and got the same message. Either I find a fix or I won't be able to use firefox and will have to go back to ie.

    -> press '''CTRL''' + '''SHIFT''' + '''ESC''' to Open Task Manager -> Processes tab -> right-click '''firefox.exe''' and click '''End Process Tree''' -> close Task Manager
    Troubleshooting extensions and themes
    * https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
    Troubleshooting plugins
    * https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins
    Check and tell if its working.

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