Downloaded firefox to new windows 7 computer and system would not restart, windows repair deleted firefox to fix the problem
When in started my new windows 7 computer I loaded office and a couple of other programs that I wanted. I then tried to download firefox. When I restarted the computer the system startup failed and all the windows options to repair or open in safe mode failed. I reloaded windows 7 and didn't load any other software then tried to download firefox and the restart failed. However, windows repair did a fix and I was able to restart but noticed that windows had deleted firefox. What is going on and how do I get firefox to load without causing problems?
What likely happened is Windows did a System Restore, which removed Firefox and everything that had been installed after.
Try starting up Windows, install Firefox. Then Restart, then install everything else one at a time. If Windows fails to start up after one install, you know that's the problem.
Similar Messages
-
The Smartart feature of Office for Mac will not work in my user account. It works for all other user accounts on the same computer, and it works after a "safe start". How can I fix the problem?
You may also want to search/ask in the forums run by the people who make the product which is causing you problems:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011 -
I attempted to download itunes up date 11.1.4 and it would not install. Received the following error messages: error 7 windows error 126 and "privileges. Did uninstall itunes , but could not ger new download. What do you suggest?
Hello, Jack.
You will find this article helpful in troubleshooting the error that you are receiving.
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/ts3074
Regards,
Jason H. -
since installing Lion, yahoo page became extremely slow and sometimes would not open e-mails at all. anyone encountered this problem?
since installing Lion, yahoo page became extremely slow and sometimes would not open e-mails at all. anyone encountered this problem?
-
I bought my wife an iPad for Christmas. We opened it today and it would not power on. We put it on the charger and it still will not power on. What do you suggest?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
I recently updated my HP laptop's OS from WIndows8 to WIndows8.1. When I went attempted to open Lightroom5 I got the following message:
"Lightroom encountered an error when reading from its preview cache and needs to quit. "
"Lightroom will attempt to fix the problem the next time it launches"
Every time I relaunch I get the same message. I'd like to understand what might be causing the problem so I can remedy and get back to my photo editing. Any clue as to how to fix this problem would be greatly appreciated.
JPMreset your preferences, Resetting (or 'Trashing') the Lightroom Preferences file - Lightroom Forums
-
My mac book startup disk is full and when I start it, it give me a blank blue screen. I have tried the shift upon start
and I started in safe mode, and it gave me the stars screen. How can I delete files to fix the problem1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Empty Trash.
http://support.apple.com/kb/PH10677
3. Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
Empty Trash. Restart.
4. Delete old iOS Devices Backup.
iTunes > Preferences > Devices
Highlight the old Backups , press “Delete Backup” and then “OK”.
http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
5. Re-index Macintosh HD
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409 -
My iPad 3 will not change the orientation to landscape mode. I have checked the orientation switch and turned off for a reset. Neither fixes the problem. What can I do?
Is it lock in the Control Center? (tap to enlarge)
-
I have an older version of Photoshop...3.5. I bought a new computer and what I have will not load. I love this version. Can I get a new cd that will load into Windows 7? or do I have to buy a complete new program?
No CD, but you can download the installation files if you have the serial number, and the previous install has been deactivated
https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
or
Download Adobe CS5.5 Trials: Direct Links (no Assistant / Manager) | ProDesignTools
If you are unable to deactivate the earlier installation, you wil need to phone customer support and ask them to reset your activations. -
What possible issues result in this probem?
Bluetooth uses the same crowded 2.4 GHz band used by cheap Routers. If you live in an area with many neighbors, and can see more than two neighbors' Routers, you may have too much Interference for reliable operation.
Unshielded USB cables near the mouse can also contribute to the problem. -
Can someone please help me with this.I have upgraded to new IPhone 4's.In my music section,I cannot get all of the music that I have bought at ITunes.Some of the songs are on one IPhone but not the other.How do I get the songs on both IPhones?
Were the songs in question downloaded directly on the device or synced from iTunes on the computer?
Content does not magically appear on the device. -
Problem description:
Slow processing, spinning beachball appears often
EtreCheck version: 2.1.6 (109)
Report generated January 19, 2015 at 6:15:38 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (24-inch Mid 2007) (Verified)
iMac - model: iMac7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI,RadeonHD2600 - VRAM: 256 MB
iMac 1024 x 640
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:26:10
Disk Information: ℹ️
TOSHIBA DT01ACA100 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (438.93 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. iPod
Apple, Inc. Keyboard Hub
Logitech USB Trackball
Apple, Inc Apple Keyboard
Apple Inc. iPhone
Apple Inc. Built-in iSight
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Support]
/Library/StartupItems/ArcanaStartupSound/Resources
[not loaded] arcana.PRAM (6.1) [Support]
/System/Library/Extensions
[not loaded] com.SAC.driver.SACPeripheralDeviceType05_539S (1.3.0d1) [Support]
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.0) [Support]
[not loaded] com.taoeffect.ispy.kext (2.0.1) [Support]
Startup Items: ℹ️
ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[invalid?] com.paragon.NTFS.notify.plist [Support]
Launch Agents: ℹ️
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[invalid?] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Support]
[invalid?] com.epson.esua.launcher.plist [Support]
[invalid?] com.epson.eventmanager.agent.plist [Support]
[running] com.flipvideo.FlipShare.AutoRun.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[not loaded] com.maintain.LogOut.plist [Support]
[not loaded] com.maintain.PurgeInactiveMemory.plist [Support]
[not loaded] com.maintain.Restart.plist [Support]
[not loaded] com.maintain.ShutDown.plist [Support]
[not loaded] com.maintain.Sleep.plist [Support]
[running] com.maintain.SystemEvents.plist [Support]
[running] com.micromat.TechToolProAgent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.sophos.uiserver.plist [Support]
[running] net.culater.SIMBL.Agent.plist [Support]
[loaded] org.macosforge.xquartz.startx.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.backblaze.bzserv.plist [Support]
[loaded] com.barebones.authd.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[not loaded] com.maintain.AutoLoginUserScreenLocked.plist [Support]
[not loaded] com.maintain.CocktailScheduler.plist [Support]
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist [Support]
[running] com.micromat.TechToolProDaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[loaded] com.prosofteng.DriveGenius.locum.plist [Support]
[running] com.sophos.common.servicemanager.plist [Support]
[loaded] com.taoeffect.ispyd.plist [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Support]
User Launch Agents: ℹ️
[invalid?] com.adobe.ARM.[...].plist [Support]
[invalid?] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.backblaze.bzbmenu.plist [Support]
[running] com.cnet.ttengine.plist [Support]
[invalid?] com.freenet.startup.plist [Support]
[running] com.prosofteng.DGMonitor.plist [Support]
[running] com.spotify.webhelper.plist [Support]
[invalid?] com.veoh.webplayer.startup.plist [Support]
[invalid?] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Speech Startup UNKNOWN (missing value)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
LibreOffice Application (/Users/[redacted]/Desktop/CATEGORIES/Shrunk Apps/Applications/LibreOffice.app)
CFAgent Application Hidden (/Applications/Clickfree/CFAgent.app)
SacReminder Application Hidden (/Applications/Clickfree/HDDV2USB3/SacReminder.app)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
EPPEX Plugin: Version: 3.0.5.0 [Support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Support]
AdobePDFViewer: Version: 9.0.0 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Blog Torrent Safari Plugin 0.1: Version: Unknown
iPhotoPhotocast: Version: 7.0
PepperFlashPlayer: Version: 16.0.0.280 - SDK 10.6 [Support]
Blog Torrent Mozilla Plugin 0.1: Version: Unknown [Support]
DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Support]
PDF Browser Plugin: Version: 2.4.4 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
OVSHelper: Version: 1.1 [Support]
Google Earth Web Plug-in: Version: 6.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
SharePointBrowserPlugin: Version: 14.1.2 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User internet Plug-ins: ℹ️
ContentManager: Version: Unknown
RocketEngine: Version: Unknown
UploadManager: Version: Unknown
Safari Extensions: ℹ️
Ixquick HTTPS [Installed]
SlickSavings [Cached]
Amazon Shopping Assistant [Cached] Adware! [Remove]
1-ClickWeather [Installed]
Blur (Formerly DoNotTrackMe) [Installed]
Translate [Installed]
Cuss Off [Installed]
1Password [Installed]
AdBlock [Installed]
My eBay Manager [Installed]
WOT [Installed]
Ebay Shopping Assistant [Cached] Adware! [Remove]
searchExt-1 [Cached]
clea.nr Videos [Installed]
Searchme [Cached] Adware! [Remove]
StartPage HTTPS [Installed]
OpenIE [Installed]
TrafficLight [Installed]
3rd Party Preference Panes: ℹ️
3ivx MPEG-4 [Support]
Backblaze Backup [Support]
TechTracker [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
MacFUSE [Support]
NTFS-3G [Support]
Perian [Support]
TechTool Protection [Support]
Time Machine: ℹ️
Skip System Files: YES - System files not being backed up
Mobile backups: ON
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 560.42 GB
Destinations:
Time Machine Backups [Local]
Total size: 2.00 TB
Total number of backups: 1
Oldest backup: 2011-07-24 19:05:58 +0000
Last backup: 2011-07-24 19:05:58 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 560.42 GB X 3)
Top Processes by CPU: ℹ️
16% WindowServer
9% bztransmit
4% bzfilelist
2% launchd
1% Dock
Top Processes by Memory: ℹ️
472 MB seamonkey
258 MB bztransmit
236 MB iTunes
172 MB SophosScanD
172 MB InterCheck
Virtual Memory Information: ℹ️
307 MB Free RAM
1.99 GB Active RAM
1.43 GB Inactive RAM
509 MB Wired RAM
7.53 GB Page-ins
1 MB Page-outs
Diagnostics Information: ℹ️
Jan 19, 2015, 05:51:46 PM Self test - passed
Jan 19, 2015, 08:52:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-01-19-08 5223_[redacted].crash
Jan 18, 2015, 09:55:42 PM /Library/Logs/DiagnosticReports/FindSystemFiles_2015-01-18-215542_[redacted].cr ash
Jan 18, 2015, 07:56:59 PM /Library/Logs/DiagnosticReports/iTunes_2015-01-18-195659_[redacted].cpu_resourc e.diag [Details]
Jan 18, 2015, 03:41:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-01-18-15 4105_[redacted].crash
Jan 18, 2015, 11:37:22 AM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-01-18-113722_[redact ed].cpu_resource.diag [Details]
Jan 17, 2015, 11:20:23 PM /Library/Logs/DiagnosticReports/iTunes_2015-01-17-232023_[redacted].cpu_resourc e.diag [Details]
Jan 17, 2015, 10:55:28 PM /Library/Logs/DiagnosticReports/FindSystemFiles_2015-01-17-225528_[redacted].cr ash
Jan 17, 2015, 10:28:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-01-17-102817_[reda cted].crashI agree with John. Some of the worst things you have installed are:
Un-install Sophos.
Sophos Un-install
SIMBL is a sytem hack. Try removing it.
SIMBL Uninstall
SIMBL Uninstall (2) See solution posted by Linc Davis .
Un-install Tech Tool Pro, Maintain, Drive Genius, and CNET using the developer's un-install instructions. -
HT1459 My daughter's ipod is disabled and says to connect to itunes. How can I fix the problem?
My daughter forgot her password and now her ipod touch is disabled and it stated to connect to itunes. I tried that and it didn't work. Help please!
Thank you!Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Next try on another computer -
Remove Child and Event.SOUND_COMPLETE not working inside movie clip. What's the problem?
I have a movie clip that is called to the stage. The user then clicks a button and music plays. As the music starts, another movie clip is called, a simulation of an equilizer. There are several things that should happen:
1) When the user closes the movie clip the music is supposed to stop playing and the equilizer movie clip is removed. What actually happens is the music stops playing but the equilzer movie clip is not removed.
2) When the music is finished playing the equilzer is supposed to be removed from the stage and the play button is reactivated. But none of that happens. When I click on the movie clip a second time equilizer is still there and the play button is not reactivated.
Here's the code that calls the movie clip to the stage.
stage.addEventListener(MouseEvent.MOUSE_DOWN, goButtons);
function goButtons(event:MouseEvent):void
if (event.target == Song_bnt)
SoundMixer.stopAll();
addChild(myPlaySong);
myPlaySong.x = 304;
myPlaySong.y = 105;
//event.stopImmediatePropagation();
Here's the code in the movie clip:
import flash.media.Sound;
import flash.events.Event;
stop();
var playRayJaySong:RJSong;
var playRayJaySongChannel:SoundChannel;
var equilizer:Equilizer;
equilizer = new Equilizer();
playRayJaySong = new RJSong();
//Plays music, inactivates buttons, and adds the equilizer to the stage.
PlaySongRJClip.addEventListener(MouseEvent.MOUSE_DOWN, songPageButton);
function songPageButton(event:Event):void
playRayJaySongChannel = playRayJaySong.play();
PlaySongRJClip.visible = false;
ClicktoPlaySong.visible = false;
addChild(equilizer);
equilizer.x = 269;
equilizer.y = 246;
//Removes the equilizer from the stage when the music is complete.
PlaySongRJClip.addEventListener(Event.SOUND_COMPLETE, rjSoundComplete);
function rjSoundComplete(e:Event):void
PlaySongRJClip.visible = true;
ClicktoPlaySong.visible = true;
removeChild(equilizer);
//Removes the equilizer and event listeners from stage and calls dispatch event to close the movie clip.
closeSong_bnt.addEventListener(MouseEvent.MOUSE_DOWN, CloseSong);
function CloseSong(event:MouseEvent):void
removeChild(equilizer);
dispatchEvent(new Event("RemoveMSong"));
PlaySongRJClip.removeEventListener(MouseEvent.MOUSE_DOWN, songPageButton);
PlaySongRJClip.removeEventListener(Event.SOUND_COMPLETE, rjSoundComplete);
//Removes the MovieClip from the stage when the user clicks on the close button inside the MovieClip.
myPlaySong.addEventListener("RemoveMSong", RemoveSongClip);
function RemoveSongClip(e:Event):void
SoundMixer.stopAll();
removeChild(myPlaySong);
Any thoughts?I figured out the problem. Here's how I reorganized the code (all in one frame).
//Code for Ray Jay song.
var playRayJaySong:RJSong;
var playRayJaySongChannel:SoundChannel;
playRayJaySong = new RJSong();
myPlaySong.equilizer_inst.visible = false;
//Plays the song.
myPlaySong.PlaySongRJClip.addEventListener(MouseEvent.MOUSE_DOWN, songPageButton);
function songPageButton(event:Event):void
playRayJaySongChannel = playRayJaySong.play();
playRayJaySongChannel.addEventListener(Event.SOUND_COMPLETE, rjSoundComplete);
myPlaySong.equilizer_inst.visible = true;
myPlaySong.PlaySongRJClip.visible = false;
myPlaySong.ClicktoPlaySong.visible = false;
//Removes the MovieClip from the stage when the user clicks on the close button inside the MovieClip.
myPlaySong.closeSong_bnt.addEventListener(MouseEvent.CLICK,RemoveSongClip);
function RemoveSongClip(e:Event):void
SoundMixer.stopAll();
removeChild(myPlaySong);
myPlaySong.equilizer_inst.visible = false;
myPlaySong.PlaySongRJClip.visible = true;
myPlaySong.ClicktoPlaySong.visible = true;
playRayJaySongChannel.removeEventListener(Event.SOUND_COMPLETE, rjSoundComplete);
//Resets all of the movieclips to their orginal state.
function rjSoundComplete(e:Event):void
myPlaySong.equilizer_inst.visible = false;
myPlaySong.PlaySongRJClip.visible = true;
myPlaySong.ClicktoPlaySong.visible = true;
Thanks all for your suggests and input. -
Whenever I try to make a video on iMovie, the audio is not in sync with the video. This just happened recently. I have no clue what is causing the problem, or how to fix it. What should I do?
Hi samueldoherty,
If you are having audio issues during video playback in iTunes, you may find the following articles helpful:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Regards,
- Brenden
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