Downloaded Flash Player several times and still doesn't work

Question

A week or so ago I got a virus on my computer. I used Malware Bytes to remove it, and I also have
AVG. I run both of these daily, along with the updates, so maybe they're affecting my ability to use Flash. Ever since the virus, my computer keeps telling me I don't have Flash and that I need to download it. I've downloaded it many times now, but it still appears that I don't have it. I check in Internet Explorer Tools and Addons, and it doesn't even seem to show up in there. I'm using Windows 7. I even tried un-installing and re-installing. If I use Firefox, Flash works, but I prefer to use IE. Any help?
Thanks!

Answer 1

Hi, Sorry for the delay. Downloading that zipfile to your Desktop is only needed if you found that the Kill-bit was set. Following is part of the first message at the Kill-bit site that Pat put up.
open the registry editor: Start | Run | type regedit.exe
navigate to this registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}
if that key does not exist, then the "kill-bit" for Flash Player is not set
if it contains a DWORD entry with the name Compatibility Flags that has any value other than 0x00000000, then the "kill-bit" for Flash Player may be set
Following these instructions you are only "looking", you're not to do anything or change anything yet. You are just looking to see if that Registry Key is there. Like the Step 3 shows, if that Key is not there, then the Kill-bit is not set and you can just close that and you are done.
Do you think you can do that?All you are really doing by clicking on Start, then Run and entering "regedit.exe" in that space that opens up after you click on Run is regedit.exe (don't enter any quotation marks though) All this does is opens the Registry so you can look for that Key.
If that key is there, then let me know. The problem is that if that Kill-bit is set, then no matter what you do, you can't Install that Shockwave Flash Object, ActiveX Control for Flash Player.
Hope this helps explain it.
Thanks,
eidnolb
Message was edited by: eidnolb  signing my message, guess I am tired, LOL