Downloaded Flash Player update but still doesn't work!

Hi I have downloaded several times the new update for Flash Player and every time I go on to watch iPlayer it still asks to download the software. I have done the instructions about 6 times now and its really annoying! Its a Mac laptop - can anyone help???

Yes I downloaded it and installed it. I have also uninstalled Flash Player and reinstalled it and yet it still doesn't recognise it.

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    Date: Mon, 6 May 2013 22:14:01 -0700
    From: [email protected]
    To: [email protected]
    Subject: Downloaded Flash Player many times, still prompted to download
        Re: Downloaded Flash Player many times, still prompted to download
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