Downloaded full apps are launching in Trial mode only.

Hi
I'm running OSX 10.8.3. Here's whats happened:
1. I downloaded trial versions through my own personal adobe ID launched and used them, all good so decided to buy.
2. I uninstalled the trial versions.
3. I relogged in using my business adobe ID and downloaded the full versions.
4. When I launch the full versions it says they are trial verdsions only.
I've unstalled and downloaded a couple of times but the problem persists. Any advice welcome, as I'm not sure what to do next.
Thanks in advance.

Refer to this:
Sign in or activation errors
Mylenium

Similar Messages

  • Why are my cc apps still launching in trial mode (mac 10.7.5)?

    My apps are launching in trial mode. I've been a CC paying member for approximately 2 years. I've read the multiple (and I daresay convoluted) threads on this issue and it seems to be a widespread problem.
    I'm not a techy person. I followed the basic steps I read in the assorted threads, none of which have resolved the problem for me. Can someone provide an answer?
    I am uncomfortable with knowing that in a certain number of days my "trial" will expire and I won't be able to work. As a freelancer this is actually a non-negotiable requirement of my paid membership (and not that designers have other tool options - the creative suite is pretty much it!). Not to be snarky, but...seriously. Is this what we are paying all this money for?

    Thanks, John, for the link. I ended up chatting with support and I'm embarrassed at the simplicity of the issue but I'm going to share my solution, because...if it happened to me, there is bound to be someone else in the same boat!
    First of all, I had tried all of the various suggestions on the different forums: logging out/in, reboot, reinstall, add security certificate, etc. and nothing was working so I was getting really frustrated. Well, turns out I have two Creative Cloud accounts - one paid, and one free. I have no idea when or why that happened, but indeed, my main email was connected to the free account and trying to sync my CC software updates and so the trials were expiring. The paid account was connected to an email that I thought I had essentially phased out a long time ago.
    I guess it's like calling the computer guy and then finding out the machine was unplugged. Oops!
    I hope this might help some frustrated user.

  • I just subscribed to cc for 1 yr and my apps are still in trial mode, anyone can help?

    i just subscribed to cc for 1 yr and my apps are still in trial mode, anyone can help?

    Hi Eric,
    As J Potter mentioned you will have to Sign Out and then Sign In to the Apps.
    The steps you need to follow are:
    1. Launch the application which says you are in trial mode.
    2. On the Creative Cloud application trial screen, click on "License this Software".
    3. Sign in with your Adobe ID associated with your Creative Cloud membership.
    The same has been discussed in the below link:
    http://forums.adobe.com/message/4396734
    Please reply to this thread if the issue persists.
    Regards
    Gurleen

  • Recently purchased Adobe CC, all apps are opening in Trial mode asking for a serial. What did I miss? I dont seem to have a serial code.

    I recently purchased Adobe CC. Since then, all applications open in Trial mode asking me to basically enter a serial or 'join' when I join, it says I'm already a member. How can I fix this?

    Sign in, activation, or connection errors | CC, CS6, CS5.5
    Mylenium

  • Apps launch in trial mode?

    My apps launch in trial mode after installation? please help? I've treid everything

    Log out of your cloud account... restart your computer... log in to your cloud account
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Purchased Cloud. Programs Continue to Launch in Trial Mode.

    Several CS6 programs I downloaded as trials when they became available continue to launch in trial mode. I was told I would not have to reinstall those programs when the Cloud became available. The App Manager for Cloud lists those programs as installed. How do I get the programs to acknowledge the subscription when I launch them?
    Thanks,
    Bill

    Hi Bill,
    Sorry for not responding sooner. This is most likely the issue.
    http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -Dave

  • All of my Creative Cloud Apps Are opening as trial versions

    All of my creative cloud apps are opening as trial versions. What do I do?

    Hi Waynem25,
    Welcome to Adobe Forums.
    When you launch and Adobe Application it will give you an option
    "License this software". Please click on it and enter your Adobe Id and
    Password to activate your products.
    Thanks

  • Apps are froze in waiting mode

    updated iphone 4S apps are frozen jn waiting mode andhave been for over 8 hours

    Also.... if you have the available space... a quick restart will usually kick them into gear

  • I made a mistake when I downloaded Photoshop in my Mac, I removed and downloaded again, but it's in trial mode and ask me for a licence

    I made a mistake when I downloaded Photoshop in my Mac, I removed and downloaded again, but it's in trial mode and ask me for a licence. Lighroom works perfectly, same in my PC Ps and Lighroom works well.
    What can I do?

    Hi Jaime,
    You can follow the article: Creative Cloud applications ask for serial number which will help you to fix this issue.
    Let me know if it works or not.
    Thanks,
    Ratandeep Arora

  • Purchased application runs on trial mode only

    I published upgrate for applications below but it still runs in trial mode!
    Please help!
    https://itunes.apple.com/il/app/skazki-pro-martu/id507979798?mt=8
    https://itunes.apple.com/il/app/skazki-pro-martu!-igraem-ozvucivaem/id570143364? mt=8

    I'm guessin' your from Russia. So if they are running on trial mode, was the purchase made for FREE or paid?

  • I downloaded an app on my Mac but it only works on an IPad. Is there anyway to get a refund so I can get the right one?

    I downloaded an app on my Mac but it only works on an IPad. Is there anyway to get a refund so I can get the right one?

    When downloading apps from a Mac, any apps downloaded in iTunes are for iOS devices.
    For Mac Apps use the App Store app.
    You can connect iTunes Store Support but I doubt they will give you a refund.
    http://www.apple.com/support/itunes/contact/

  • I downloaded the new iOS7 but i cant download my apps to my phone i can only open them up on iTunes any advice why?

    Why cant i download my apps no more i can only open them on iTunes does any help please thanks.

    Try rebooting your iPad and see if they reappear.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    If they still do not show up, make sure hat you don't have content restrictions set that could prevent certain apps from showing up on your iPad. Settings>General>RestrictionsAllowed Content.
    if you still don't see them, connect your iPad to iTunes on your computer and you should see them in the iPad mini screens on the right side of iTunes after the iPad has been selected under "devices" and when you are in the apps pane of iTunes.

  • HT201272 Problem downloading an app in iTunes which I purchased through iPad mini. The iTunes try to download the app but it keeps freezing, not only the iTunes but slowing the whole computer.

    I am using PC, Windows 7, updated to iTunes11.0.
    purchased an app from iPad Mini for free, and then when I open iTunes in windows, it automatically try to download the app, and freezes.
    I am not sure what is the problem behind, but the crashes certainly slows down my computer ( i7 quad core, with 3GB ram, after crashing it is slower than a P4 computer....)
    Is it possible to Not Sync the app into itunes?

    Did you manage to get it working mine disappeared after I while I managed to download it but now my laptop/iTunes won't recognise my iPhone!

  • Satellite A105-S4211 can be launched at safe mode only

    Hello,
    I am a newer, and need help!
    I have Toshiba Satellite A105-S4211 laptop. My kid used it for a year, and told me the Window XP operating system could not be normally launched up. I tested it. This laptop only can be started at safe mode. I used following method try to fix it. but it still works at safe mode only:
    1. Replaced memory.
    2. Replaced hard drive.
    3. format hard drive, and reinstall Toshiba recovery disk--> could not install completed, fail at latest step.
    4. format hard drive, and install Window XP professional SP2 --> fail at latest step also.
    5. lauched at safe mode, and use command chkdsk to check disk. finsihed checked disk and ask me to use command "chkdsk /f" at next start up because some file is used. I reply "Yes", and restart laptop, it still going to safe mode.
    6. One of my friend told me this maybe the video card of this laptop is out of work because it only works at low resolution. I have no idea.
    7. I read some error messages at the process of launch. such as error at address 0x00000005. but I don't know how to fix it.
    Some one told I should replace a new mother board. I bought this laptop at the fall of 2006, but my kid used only one year. it has not been used because this trouble. Is it the reasonable idea to buy new motherboard?
    thanks!
    Mike

    Thanks for any response advance!
    I tested this lapton again as following:
    1. Boot from orininal recovery disc, erase and partition hard drive
    2. continue to boot from recovery disc, select option of recovery of factory default software
    3  finish the process to create CRC, and screen show the recovery completed
    4. Screen shows " Apply final configuration (Don't interrupt)
    5, Window Xp show to shut down, and restart laptop, the normal desktop screen is shown
    6. pop up window indicates "load personal setting"
    laptop repeatly step 4 to 6 two to three times, then I had couple different results:
    a. laptop still power on, screen does not show any image, black, but it is different to the "black" without power.
    b. a small window indicates: This system is not fully install, please run setup again"
    If I manually shut down this laptop, and make cold power up:
    a. stay at Window XP initial image, can not go to next
    b. laptop show blue screen for one second (looks to make disk check), go to option to select safe mode or normal mode
    c. go to Window guiding setup, I finished the Windows XP set up step by step, laptop freeze
    The trouble begins at the step of "Apply final configuration".
    Do I need to order the disc of Recovery and Application/Drivers, Satellite A100/A105 Series"?
    Any suggestion? thanks!
    Mike

  • Since downloading itunes 10 my ipod's features are messed up.  Currently I'm looking to delete apps.  They no longer appear on left side of itunes screen.  I try to click on apps on top of screen but apps are in a shadow mode and I can't click on them.

    Since downloading itunes 10 my ipod's features are messed up and many do not now work.  Currently my problem is I want to delete some apps.  It no longer shows on the left side of itunes.  When I click on apps at the top, the apps appear shadowed and i cannot click on them.  If I check the box to sync them it says I will lose what's on my ipod and the things in my library will replace them.  What should I do?

    If you are completely confident that you didn't hide it, then you purchased those with different apple id. If you completely confident that you purchases with same apple id then you have hidden it. One of the other or you are speaking about a miracle. While miracles are possible they are not very likely. Remember
    Occam's razor?

Maybe you are looking for

  • "Fill in all required entry fields"

    Hi, I am executing a program in background using a variant. But background job is getting cancelled with messge "Fill in all required entry fields" Can anyone help with the possible cause and solution for it.

  • Error 1334: File pptxflt.flt cannot be installed

    When I tried to update Acrobat Pro XI this AM, I received the message "Error 1334. The file 'pptxflt.flt' cannot be installed because the file cannot be found in cabinet file 'PCW_CAB-ACR11004'. This could indicate a network error, an error reading f

  • How do I get a refund on a bad app

    Bought an App today for my iPhone and it doesn't do what I bought it for. Seems the description implied a feature that doesn't actually exist. Anyone know how to get a refund from the App Store on a bad App?

  • My Firefox crashes multiple times a day and it will not update, as I get update reminders. What shall I do, use Safari???

    My Firefox crashes several times a day. I get update notices and try to update but the updates never load. I have a new MacBook Pro with no other issues. I have even tried deleting my Firefox and downloading a new ap. This is not working. I have been

  • CS5 export problem with Shakey/Jumpy titles

    looks ok fully rendered in adobe premier XS5 but after i export it into an avi the titles are all jumpy/shakey.  Any ideas? I saw the same problem was posted and never answered last year so i know im not the only one. PS- does everybody here use the