Downloaded Home Design Studio 15 and it won't open

I've downloaded Home Design Studio 15 from the App Store. It shows up as installed in my purchases in the App Store and in my Applications folder, but when I tried to open it, it flashes briefly on the dock and then disappears. The icon was on the dock when it first downloaded but it only bounced a few times before stopping. I've tried restarting my computer, opening it from the Application menu, looking in the content packages, but I don't know what to do. Should I get a refund and try download again or is there another solution?

Hi Lyle...
What you need to do is contact the developer > http://support.encore.com/
While you are waiting to hear back, installing the Mac OS X 10.6.8 Update Combo may help.
It's ok to do this even though you are already running v10.6.8
Restart your Mac after the combo is installed, then try launcing the HDS app.
Apple's refund policy states, "All sales and rentals of products are final." iTUNES STORE - TERMS AND CONDITIONS
But considering the price of the app, I don't think asking for a refund is out of line. At least try > Mac App Store - Contact Support

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Downloaded Home Design Studio 15 and it won't open

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