Downloaded itunes 2.0.2; now iphone is NOT working
i downloaded the new version of itunes. i received an error message saying that the iphone can't be used with itunes because the info required for activation cannot be obtained from the iphone. screen says check that the sim card is inserted and that it is not pin-locked. now all i can do is make emergency calls.
**i am in louisiana waiting for Gustav to make landfall. help!! i need to know how to dial out or access my email if my power goes out. (the local power company is estimating 12 days without electricity after Gustav.**
The current version of itunes is 7.7.1.
The current version of phone firmware is 2.0.2.
Which is it you are trying to download?
Similar Messages
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HT1689 My itunes store app on my iphone does not work.
My itunes store app on my iphone does not work. It flashes on, then immediately off and back to the homepage. What is the solution? Can I de/re-install? I'm not sure how to do that since no "X" shows up in the top right corner anymore....
Hi mixterart,
Thanks for using Apple Support Communities. If you're not able to access the iTunes Store app try restarting/resetting the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Also, in case it is helpful, the new way to close apps is explained here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Cheers,
- Ari -
HT1689 iTunes search on iPad and iPhone is not working.
When I open iTunes on my iPad and iPhone the search feature doesn't work. Any suggestions on how to resolve that?
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I downloaded Firefox 4.0 and now it's not working
Two days ago, I downloaded Firefox 4.0 like the browser prompted me to. Right after the update, I was unable to connect the internet. The page displays the message, " Firefox uses a proxy server that is refusing connections". I don't have a Mac, just Windows. I called my internet provider and we tried uninstalling 4.0 and reinstalling the older version - nothing. We tried installing internet explorer - nothing. I tried unplugging my router and plugging it back in - nothing. I really think this is a problem with Firefox because everything was fine until I installed 4.0. Now I really wish I hadn't.
You're trying to go through a proxy which isn't working. Assuming you don't normally use a proxy to connect to the internet, do this:
Tools, options, advanced, connection settings, set no proxy.
Causes for this may include anything which monitors or forwards newtork traffic on your computer (tools like fiddler2 or tor). It may also be that you are on a network which requires a proxy to access the intenet (some corporate and university networks do this).
--dave -
Hi people, i Downloaded a new update for my iPhone 4 not working.
So i downloaded the new update for my phone, it is 3/4 of the way through the download and then it just freezes. ***** because i dont have my phone for work now.. and cant just leave to work to go to the apple store to have them fix it, Anyone with anything on this please help me, I updated my MacBook Pro, Updated I tunes, have restarted the computer multiple times.. I personally can not find out what is wrong with my phone, Someone help me
Well, we might be able to help you, but first you need to provide some details.
What does "my phone isn't letting to update" mean? What EXACTLY is the problem that is occurring.
We're not mind readers. -
Downloaded new ios7 and new itunes 11.1 and now iphone 4 won't finish syncing - just stays on last step and never finishes or cancels on its own. Tried reinstalling itunes with no success.
I have the same problem.. latest version of iTunes (11.1.5) and latest version of ios (7.1) but it gets stuck at "waiting for changes to be applied" and I can't cancel the sync manually. It doesn't cancel on it's own either (at least not the 8 hours over night that it was syncing) and if I unmount the phone then the phone keeps the sync going (the little spinning arrows in the upper left corner) and doesn't recognize that it's been disconnected..
I've tried restoring the phone (with little success, managed to get one more song on there) and syncing over wi-fi but nothing seems to work. Any thoughts, anyone? -
I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.
I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple. -
on updating my iphone it shows no network inspite the sim inserted,now it also not working with itunes.
i cant see menu page on display screenhttp://support.apple.com/kb/HT1808
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I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
new iphone. (someone else put in their username and password. so i had lots of apps that i had to eliminate but do NOT wish to compromise the contact list) time for me to update the iphone. downloaded itunes onto pc. plugged in iphone and waiting for prompt to show phone. pc thinks it is the camera. how do i get itunes/pc to recognize iphone ? then, how do i backup contacts and proceed before updating iphone?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes or iPhone forums.
Regards. -
I downloaded the newest verion of itunes. Now quicktime is not working...error 2096. I have uninstalled and reinstalled itunes. still nothing. i have read countless other people having the same issue. What is the problem?????
error 2096
That one is often a compatibility mode problem. Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode -
I downloaded a newer version of iTunes, 10.7. Now it will not let me purchase anything. I get an error code -42408. What does this mean and how do I fix? I have edited and revised all my names and account settings, checked payment. Quit, restarted. Help please, I'm going crazy without my iTunes. I'm on a MacBook Pro.
Found this item it may help
OK, I have fixed it here. Here's what I did:
quit iTunes
trashed ~/Library/Preferences/com.apple.iTunes.plist
started iTunes, and authorised my account
Worked straight away after that ! -
I am unable to download itunes songs purchase on my iphone. I have recieve a download error that says tap to retry. I do that and keep receiving the same error. I have read some responses to try to pause the download once it is downloading and also to restart the phone, but neither have worked for me,
If you really are running OS 10.4.6 you have a long way to go!
So, assuming you are not, what version of OS X do you have? -
I was Updating my Iphone 4s to iOS 6 through itunes. an error happended now iphone stuck on connect to itunes logo screen . tried tukrning on and of it connects but itunes does not recognize so i can restore .. any ideas?
Dont know if accidently fixed it or not i got it to be recogniced by itune im restoring it now. i held the power/sleep button till turned off. then while holding the home button under the screen connected it to the usb wire .. also i change the usb port i was using on my computer dont know if it was luck or what but glad i got my phone back.
itunes recognized it as in recovery mode
http://support.apple.com/kb/HT1808
got it working currently restoring from backup good luck guys -
my iphone is not working only turn on and turn off logo is showing. its not connecting to itunes in my laptop also. wht shall i do with tht now.
need ans plzzzz
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