Downloaded itunes update and now cannot sync my ipod. How can I fix it?

Everytime it says it is finishing the sync an error message comes up saying "Unable to sync ipod"

Assuming the songs play in iTunes on the computer
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                                
iOS: How to back up                                                                                     
- Restore to factory settings/new iOS device.             

Similar Messages

  • I did a software update on my ipad and now cannot access the internet. how can i fix this?

    I did a software update on my ipad to 8.1 and now cannot access the internet.  How do I fix this?  My mail updates, but to get internet access I had to move from wifi to cellular data, and now even cellular data does not allow me access.

    Hi Go to settings Reset Network Settings After Reset you need to enter your Router wireless key Before you do this turn off your Router for 30 seconds Also an option is to go on Websites for your make of Router look for any Firmware updates but you can do this later. Cheers Brian

  • Updated iTunes software & ITunes Updater and now cannot sync iPod

    I was requested to update my iTunes software and install the iTunes updater, which I accomplished. Now when I go to sync up my iPod I get the following error message "iTunes has encountered a problem and needs to be closed, We are sorry for the inconvenience" It will not allow iTunes to remain open or sync with my iPod. It didn't happen prior to installing the updater. Any suggestions? Thanks

    Hard to believe an update did this!! I had the exact problem-updated my iPod & iTunes software & iTunes was crashing whenever I hooked up the iPod-"unclicking" all of my purchased music did the trick! THANK YOU EVER SO MUCH FOR THAT TIP-I'M SURE I WOULD'VE STILL BEEN TRYING TO FIGURE OUT THE PROBLEM!!
    Wish I hadn't restored factory settings first since I would have at least still had my piles of PURCHASED music on the iPod-I accidentally had ONE purchased song checked off to update the iPod & it crashed all over again-glad it was easy enough to figure out which song wasn't from my cd collection that I uploaded! Does anyone have any idea how this will be handled? It seems that money should be refunded for buying these songs for Apple products that, upon the company's instructions to upgrade, can no longer be played on the hardware they're specifically designed for! Or at least they're hopefully coming up with a new upgrade to solve the problem! Very irritating situation!
    PC   Windows XP  

  • Updated iTunes yesterday and now cannot sync iPhone 5

    updated iTunes yesterday and now cannot sync iPhone 5

    Hard to believe an update did this!! I had the exact problem-updated my iPod & iTunes software & iTunes was crashing whenever I hooked up the iPod-"unclicking" all of my purchased music did the trick! THANK YOU EVER SO MUCH FOR THAT TIP-I'M SURE I WOULD'VE STILL BEEN TRYING TO FIGURE OUT THE PROBLEM!!
    Wish I hadn't restored factory settings first since I would have at least still had my piles of PURCHASED music on the iPod-I accidentally had ONE purchased song checked off to update the iPod & it crashed all over again-glad it was easy enough to figure out which song wasn't from my cd collection that I uploaded! Does anyone have any idea how this will be handled? It seems that money should be refunded for buying these songs for Apple products that, upon the company's instructions to upgrade, can no longer be played on the hardware they're specifically designed for! Or at least they're hopefully coming up with a new upgrade to solve the problem! Very irritating situation!
    PC   Windows XP  

  • I tried to adjust my .plist on bootcamp and now it will not open, how can i fix it?

    i tried to adjust my .plist on bootcamp and now it will not open, how can i fix it?

    This may help you What you can do if Safari quits unexpectedly

  • TS1363 I switched computers and now cannot sync my ipod shuffle

    Help...I switched computers and now I cannot sync my ipod shuffle.

    Your iPod is designed to sync with only one iTunes library at a time.  It will recognize the iTunes library on the new/different PC as a new library.  If you sync the iPod with this new library, all content will be erased from the iPod and replaced with what is in the new library. So what you will want to do is consolidate of your iTunes content onto either one of the PCs and then sync your iPod with just that one PC.
    If you like to copy everything from your Shuffle to this new/different iTunes library, see this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
    Recovering your iTunes library from your iPod or iOS device
    B-rock

  • I forgot my password and now i'm locked out. how can i fix this problem?

    i forgot my password and now im locked out. how can i fix this problem?

    Here is what you can do straight from Apple
    http://support.apple.com/en-us/ht1212

  • ITunes updated and no longer syncs with iPod Touch 4th gen

    On January 26, 2014, I updated my iTunes software.  After doing so, my iPod Touch 4th gen no longer syncs with or is recognized by iTunes.  Reinstalling iTunes has not worked.  I suspect that this is a problem created by the iTunes update.

    Maybe:
    Win 8 TS1538 Ipod not syncing: Apple Support Communities

  • HT1923 when I connect my ipod touch to itunes and unknown error pops up saying itunes cannot connect to ipod. how can I fix this?

    I recently updated my ipod touch to the new IOS version. Now when I go to connect my ipod touch to my itunes, an unknown error pops up saying that my itunes cannot connect to my ipod. Can anyone help me please??

    See/follow this discussion.
                                      when I plug in my itouch to my pc has the following error appear - select the program to launch this program - either microsoft word or my camera/scanner. I purchased items from itunes and it won't let me place them on my itouch. PLEASE help!!!                    

  • I just bought a used iMac and I'm having problems updating my apps from the app store! it shows that i am signed in, but when trying to update, the email of previous owner shows and i cannot change it! how can i fix this?

    how can i change the email from previous owner of the computer to mine?

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    1a. If you don't own another Mac
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    1b. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    2. Partition and install OS X
    If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
    Launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    3. Other issues
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

  • TS2776 I was asked to download new Itunes version and now cannot sync, device not recognized

    Downloaded newest version of Itunes a day ago, now Itunes does not recoginize my Ipod touch. Sync is faded and will not click

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests

  • Downloaded iTunes 11 and now none of my song files can be "located"- suggestions?

    I just updated my iTunes to the newest version; my entire library shows up, however, when I click on any of the songs, a message appears that says that the original file cannot be found. I've searched through all my folders and can't find any trace of my original files. Any suggestions?

    I've got the same problem. Updated iTunes > iTunes Library cannot be found > looked for files in iTunes folder & found nothing there > tried to restore them all via Time Machine > files are gone (not showing) for the past year.
    I know the files are on my HD somewhere because if they were literally gone, my available space would have freed up about 65GB. Help?

  • I have updated to a new windows computer, and after transfering itunes library via iphone, the app section of itunes is locked and I cannot access it. How can I fix this?

    I have updated to a new windows 7 computer, and after transfering my itunes library via iphone, itunes has locked me out of the app section of my phone. I can not add or remove apps using itunes. Is there a way to fix this? I have authorized, deauthorized, restarted, rebooted, and reset both my computer and iphone. Anyone got any ideas?? Thank you!

    The safest way to do this would be to copy your itunes library to an external drive. For the purposes of this excersize the new Laptop would be the external drive 
    Here is the support article
    http://support.apple.com/kb/ht1751
    Then you could erase the iPhone and resync it without losing any content.
    If this option is not open to you then this article contains ways to get your content off your iPod
    https://discussions.apple.com/docs/DOC-3991

  • Downloaded iTunes 9 and now won't recognize ipod

    I have an ipod classic(80gig)that's about 2 years old.
    I just had to buy a new computer last week, and after installing the latest version of itunes, it doesn't recognize my device.
    It will charge the ipod though.
    I just got back from the Apple store and they checked the ipod out and said there was nothing wrong with it, and it also shows up, or is recognized, on their master system.
    Can someone please help me?

    Okay. We'd probably better check on the USB drivers. NB ... in the following document, where it says:
    Type C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers in the "Search for driver software in this location" field.
    Note: If using a 64-bit version of Windows Vista or Windows 7, type C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers in the "Search for driver software in this location" field
    ... the "Note" is wrong for an iTunes 9.0.2.25. AMDS is 64-bit nowadays, so it lives in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers location for you.
    Here's the document:
    [iPhone or iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date|http://support.apple.com/kb/TS1538]

  • I have somehow associated an email link (.swf) with playerx and now cannot open it. How can I remove this link so that the file automatically opens as it has done previously?

    I received an email with a hyperlink that runs a .swf file. I also recently downloaded PlayerX so decided to us it to open the .swf file.  It was unable to do so. When trying to play this file I receive options of "Open in ..." or "Open in PlayerX". I try to select "Open in ..." however nothing is available to select. I need to remove this association. I have restarted the phone, resent the email from its original location but this association seems to have stuck. Can anyone help out with this. I would prefer to not have to delete the App and re-download it.

    Jeff, many thanks for the reply. More than Adobe Chat did for me, Problem sorted this morning with telephone support. Complete mix up between 2 accounts I have and Trial copy. Appreciate your help thanks. Have now got a fully operative CC with my LR integrated, concerned as had purchased some years ago and didn't want to miss out on updates by having a separate copy.
    Regards
    Phil

Maybe you are looking for

  • Variable url in external library linkage?

    I'm setting up a template that needs to import artwork for buttons. There are three different button sets to choose from. Each button set has 12 different movie clips in it, but not all of them are used in the same place at the same time. A shared li

  • Need help for Scheduling a Spool file and FTP the file

    I have one requirement like below... 1. Start Scheduling a job 2. Generate a Spool file (.csv file) 3. If Spool file generation is successful then start FTP the file Else End job 4. After successful FTP process end the job. We need to create a log fi

  • Multiple soundcard

    Hi all, If a computer is equipped with multiple soundcard, is it possible in air to target different devices for playback? eg. play music on 1 card and play the sound of a vidoe to a different one? Searched the AIR capabilities, but did not find an a

  • Importing movie dvds into my iphone through itunes

    i have many movie dvds i would like to import into my iphone through itunes, can someone help me out with how to do this?

  • Exceptions in oracle::occi::Environment's class terminate methods

    Could terminateEnvironment or terminateConnection oracle::occi::Environment's throw an Exception? I want to call this methods from a destructor and I must to know it (the doc say nothing) Thanks in advance! Best regards