Downloaded iTunes update. Clicked to restart but am stuck on gray screen with an endlessly spinning wheel.

Downloaded iTunes update to my Mac mini (2007). Pressed restart but computer is hung up on a gray screen with a spinning wheel. Doesn't respond to power switch. Disconnected but returns to same screen when plugged back in.

FWIW, have a look at this user tip.

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My MacBook Pro stated that it needed to be updated. I clicked yes to restart the computer and update but when it restarted it stays on the gray screen with the apple logo and then pops up, stating "unable to find driver for this platform." What do I do?

My MacBook Pro stated that it needed to be updated. I clicked yes to restart the computer and update but when it restarted it stays on the gray screen with the apple logo and then pops up, stating "unable to find driver for this platform." What do I do?

Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the Mac OS X Utilities screen appears, follow the prompts to reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
Don't install the Thunderbolt update -- it's defective.

HT6058 I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow ahe iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and picture of charger plug. It has been this way for 2 ho

I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. It has been this way for 2 hours. Help??

doreen329 wrote:
... have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. .
Your Device is in Recovery Mode and needs to be connected to the Computer you Usually Sync with.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

Server stuck on gray screen with spinning circle after software update 10.5

I'm not sure what I need to do to resolve. I'm knew to administering Apple servers and am doing the 'on the job training' thing. Step by step instructions would be MUCH APPRECIATED!!! Please help! Michele

Thanks for the suggestion, unfortunately it didn't work for me. I had our resident mac expert come in and assist me, it appears that mach_kernel didn't get an upgrade, also appears that it was crashing on directory services. He tried several things to resolve but was unsuccessful. His recommendation was to reinstall to OS. He did say it was nothing I did, it is a very basic server with no third party software installed. He believes it was something with the 10.5.4 software update, and recommended staying away from the software updates, if they aren't critical or security related. So... I'm currently reinstalling the OS, fortunately; I did have it backedup.

IOS 7 is downloaded, then my iphone 4 restarts but it will not be updated to IOS 7, help?

the ios 7 finishes downloading then my iphone will restart, but when it turns on again i will still have the past Ios, ive tried it several times, what can i do??

Hi, aniconcer.
If you are experiencing issues updating your iOS device over the air, I would recommend updating via iTunes 11.1 on your computer.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
Cheers,
Jason H.

I have a library of nearly 2000 songs and all of which were purchased/downloaded in their entirety. It seems that after one of the iTunes updates- many (not all, but plenty) of those songs were "cut off" after playing about 2/3 through them- I haven't gon

I have a library of nearly 2000 songs and all of which were purchased/downloaded in their entirety. It seems that after one of the iTunes updates… many (not all, but plenty) of those songs were “cut off” after playing about 2/3 through them… I haven’t gone through the entire library to see which are complete and which were cut off, but hoped this is “known problem” and hopefully with a known “fix”… Make sense?
Please advise…
Thx,
Johnny

I have a library of nearly 2000 songs and all of which were purchased/downloaded in their entirety. It seems that after one of the iTunes updates… many (not all, but plenty) of those songs were “cut off” after playing about 2/3 through them… I haven’t gone through the entire library to see which are complete and which were cut off, but hoped this is “known problem” and hopefully with a known “fix”… Make sense?
Please advise…
Thx,
Johnny

Unable to download iTunes update in iTunes

I get notice in iTunes of an update for iTunes. I click to download new update then box disappears but no dowload happens. I usually have to onto apple to download latest update. Is there way of fixing problem with updater?

Hi..
Use the iforgot link for resetting your Apple ID account here > Apple ID: "This Apple ID has been disabled for security reasons" alert appears

TS1424 when downloading itunes update it fails because it can't find "iTunes.msi"

when downloading itunes update it fails because it can't find "iTunes.msi" whaat can I do please?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I have another computer that a virus may have taken over and I cannot log into it anymore. I just downloaded Itunes on a new computer but most of my songs are not on there. Is there a way to still access or find those songs? Remotely or another way? I

I have another computer that a virus may have taken over and I cannot log into it anymore. I just downloaded Itunes on a new computer but most of my songs are not on there. Is there a way to still access or find those songs? Remotely or another way? Or do I need to take it to a tech to get my files off of my hard drive?

Edit > Preferences > Store check Music under Automatic Downloads.
Open the iTunes Store from left hand column, then select Purchasedfrom the column on the right, click the Not In My Library button and select the tunes you want to download again.
That said, you seem to be under a misapprehension as to how iTunes works, or at least how it has worked in the past. It has, until recently, been up to you take care of your purchases once they have been downloaded. You had a one-time download which you were reminded to back up. With the recent change to this policy you can at least download your store purchases again, but having a personal backup of your iTunes store purchases, stuff purchased elsewhere and files ripped from your CDs will still be preferable to gathering all the stuff together again in the event of a disaster.
For a backup strategy see this User Tip.
tt2

I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?

I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?

Launch iTunes and click on the click on the store menu item the select authorized this computer.

HT1222 I tried to download Itunes update 11.1.4 to my windows xp desktop computer. Somehow, It was not succesful. Now , I cannot open Itunes. It gives error message of R6034-runtime error. How can I resolve it?

Hi,
I tried to download Itunes update 11.1.4 to my windows xp desktop computer. Somehow, It was not succesful. Now , I cannot open Itunes. It gives error message of R6034-runtime error. How can I resolve it?

Click here and follow the instructions.
(99025)

Can't download itunes update. Keep getting this error message: THe program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem

Can't download itunes update. Keep getting this error message: THe program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem

I researched the advice on the link provided by b noir as well as very similar advice from apple support: http://support.apple.com/kb/TS5376. It worked for me (for now).
Some things of note:
I did all of the things requested by the link I provided
My computer WOULD NOT uninstall Apple Mobile Device Support. I had to manually remove the folder (also as instructed by the url)
I also uninstalled MobileMe. Was a little different than removing the other apps. Follow instructs provided here: http://support.apple.com/kb/HT2992
I did not uninstall iCloud
I have to admit it was a bit scary removing all those things. Is important to note that when re-installing Apple, follow steps to do so as Administrator (the right-click thingy and whatnot).
Hope this helps!

I just finished downloading and attempting the install of ios 7 on my iPhone 5. I'm using the newest version of iTunes. And now, I'm stuck at the screen with the iTunes logo and the plug. But no matter what recovery mode wont work

I just finished downloading and attempting the install of ios 7 on my iPhone 5. I'm using the newest version of iTunes.
And now, I'm stuck at the screen with the iTunes logo and the plug. But no matter how many times I try, recovery mode will not work. My phone is currently useless unless I can figure this out.

No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

I've downloaded current update for iPad 2 but it won't install. It keeps coming up as an error. I have deleted many apps but didn't help the situation...

I've downloaded current update for iPad 2 but it won't install. It keeps coming up as an error. I have deleted many apps but didn't help the situation... What's causing this and how do I fix this?

What is the latest iOS for iPad 2? Is it iOS 7 or can you update to 8?
all I remember is that my iPad mini performed poorly under iOS 7. Try to update it to the very latest version. Also you will have to use iOS 8.1.3, because 8.1.2 is no longer signed in case you were trying to install that. You can get the latest IPSW from http://IPSW.me just enter in your device and it will forward you to the right Apple ios download link.
Another thing is keeping your device memory free, if you have a 16 gig device, it's harder to keep space free. my iPad mini is 16 gig, but all I can ever keep free is 1 GB so I keep it at that. Turn off "iCloud photo sharing beta" and that will help a little bit. also when you do a restore from iTunes, don't restore your backup right away, see how it performs fresh, and then add your apps back in one at a time you might have to sacrifice photos and other personal things for performance.

Installed itunes 10.7 today but the restart is frozen at the white screen with the rotating wheel. Any help is appreciated.

I installed itunes upgrade (10.7, I think) today but the restart is frozen at the white screen with the revolving wheel. Any suggestions?

Thanks for your reply
I tried Disconnect devices and network cables nothing
I can't Perform a Safe Boot i press shift key but nothing
I tried Reset the NVRAM / PRAM nothing
Now i am downloading lion os again "god help me"
For this step Start from your Mac OS X Install disc; use Disk Utility
(why apple stop Mac OS X Install disc ??? it is not a good idea )
Check your cables and power source
It is ok
Remove third-party RAM and internal hardware
Did not upgrade
Is there another fixes in case i couldn't download Lion os

Downloaded iTunes update. Clicked to restart but am stuck on gray screen with an endlessly spinning wheel.

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