Downloaded maverick and now I am unable to print and scan from the HP Photosmart 6515
What options do I have since, downloading Maverick, I have not been able to print (everything that is black comes out grey) but colors does not seems to be affected.
Hi, kcg1913.
Thank you for visiting Apple Support Communities.
The issue is most likely related to needing a driver or firmware update. Try all the steps in the article below.
OS X Mavericks: Solve printing problems
http://support.apple.com/kb/PH14142
Cheers,
Jason H.
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Process: Finder [2536]
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier: com.apple.finder
Version: 10.9 (10.9)
Build Info: Finder_FE-885000002000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [141]
Responsible: Finder [2536]
User ID: 501
Date/Time: 2013-11-17 13:05:26.597 -0600
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 3E8889CB-94A2-834F-02A8-6FBF6E56FCBA
Crashed Thread: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
External Modification Warnings:
Thread creation by external task.
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff84b15531 CFDictionarySetValue + 1
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2 com.apple.CoreFoundation 0x00007fff84b73cf9 __CFBinaryPlistCreateObject + 57
3 com.apple.Foundation 0x00007fff89b7b02d _decodeObjectBinary + 3057
4 com.apple.Foundation 0x00007fff89b7a2dd _decodeObject + 288
5 com.apple.AppKit 0x00007fff8ac8fd23 -[NSNibConnector initWithCoder:] + 144
6 com.apple.AppKit 0x00007fff8ac8fb7e -[NSNibOutletConnector initWithCoder:] + 73
7 com.apple.Foundation 0x00007fff89b7ae22 _decodeObjectBinary + 2534
8 com.apple.Foundation 0x00007fff89b7bf2f -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1774
9 com.apple.Foundation 0x00007fff89b7c12b -[NSArray(NSArray) initWithCoder:] + 202
10 com.apple.Foundation 0x00007fff89b7ae22 _decodeObjectBinary + 2534
11 com.apple.Foundation 0x00007fff89b7a2dd _decodeObject + 288
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13 com.apple.Foundation 0x00007fff89b7ae22 _decodeObjectBinary + 2534
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26 com.apple.AppKit 0x00007fff8acb2877 -[NSApplication _sendFinishLaunchingNotification] + 142
27 com.apple.AppKit 0x00007fff8acab1ca _DPSNextEvent + 1238
28 com.apple.AppKit 0x00007fff8acaa8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
29 com.apple.AppKit 0x00007fff8ac9e9cc -[NSApplication run] + 553
30 com.apple.AppKit 0x00007fff8ac89803 NSApplicationMain + 940
31 com.apple.finder 0x0000000106c685cc 0x106c62000 + 26060
32 libdyld.dylib 0x00007fff8537e5fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff8be7ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8dbf7f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8dbfafb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8be7f662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8d99c43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8d99c152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8be7ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8dbf7f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8dbfafb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8be7ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8dbf7f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8dbfafb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8be7ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8dbf7f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8dbfafb9 start_wqthread + 13
Thread 6 Crashed:
0 libsystem_c.dylib 0x00007fff9031b541 __xvprintf + 106
Thread 6 crashed with X86 Thread State (64-bit):
rax: 0x0000000107472824 rbx: 0x00007fff75330002 rcx: 0x00007fff75335920 rdx: 0x00007fff75336480
rdi: 0xffffffffffffffff rsi: 0x0000000000000000 rbp: 0x0000000107472e04 rsp: 0x0000000107472804
r8: 0x0000000107476bc0 r9: 0x0000000107472ef4 r10: 0x0000000107476c00 r11: 0x0000000000000246
r12: 0x000000000000000a r13: 0x0000000000000000 r14: 0xffffffffffffffff r15: 0x00007fff75336480
rip: 0x00007fff9031b541 rfl: 0x0000000000010202 cr2: 0x0000000107471050
Logical CPU: 2
Error Code: 0x00000000
Trap Number: 13
Binary Images:
0x106c62000 - 0x107128ffd com.apple.finder (10.9 - 10.9) <0B3CE495-BEB9-323B-9C50-CEBDF5C465F4> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0x7fff6204a000 - 0x7fff6207d817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff82bed000 - 0x7fff82d19fff com.apple.MediaControlSender (1.9 - 190.4) <F5E934E1-D004-3C84-815A-961319F8C522> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff82d1a000 - 0x7fff82d1dfff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff82d58000 - 0x7fff82daafff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff82dab000 - 0x7fff82db6ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff83059000 - 0x7fff83059ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <6E89F3CB-CC41-3728-9F9A-FDFC151E8261> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8305a000 - 0x7fff830a6ffe com.apple.CoreMediaIO (401.0 - 4544) <44EBC0FE-DAD5-3711-96CB-05250F350A16> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff830a7000 - 0x7fff830d3fff com.apple.CoreServicesInternal (184.8 - 184.8) <707E05AE-DDA8-36FD-B0FF-7F15A061B46A> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff830d4000 - 0x7fff830eafff com.apple.CoreMediaAuthoring (2.2 - 947) <B01FBACC-DDD5-30A8-BCCF-57CE24ABA329> -
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