Downloaded movie will not play, message is "this movie cannot be played on this computer"

I download a movie from Itunes, when I try to play it, I get the message "this movie cannot be played on this computer" what do I need to do or check?

Any other details about the issue?  Is it an HD or SD video?
Purchasing and viewing HD videos

Similar Messages

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    Welcome to the Apple Community.
    Take a look in the video app.

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    I opened i Tunes on my mac and while i see the songs in some of my playlists they will not play. The computer says the song could not be used because the original file could not be found. Would you like to locate it? When i do it won't play.

    You will need to locate where you itunes library is and then relink one of the songs, itunes will do the rest. So if your itunes library is on an external hard drive or something like that. When you get the error message click yes you would like to locate it. then navigate to the external hard drive where the itunes libray is and locate that particular song. Once you have linked one, itunes will ask if you would like it to locate the rest, click yes and it will find the rest of the files if they are in the same location.

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  • IMovie - movies will not play on any computer other than my own

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  • TS1389 i down loaded a move in hd and it will not play on my computer

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    Hello bunggy70,
    The following article provides the necessary steps for downloading previously purchased content in SD.
    Make sure you have the latest version of iTunes installed on your computer. You can download the latest version for free here.
    Open iTunes on your computer.
    From the Store menu, choose Store > Sign In, and then enter your Apple ID and password.
    Navigate to your Purchased page. Find it by clicking Movies or TV Shows from the top navigation bar in the iTunes Store, and then click Purchased from "QUICK LINKS" in the iTunes Store.
    Choose the appropriate video type: Movies or TV Shows.
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    iTunes: Sync purchased HD videos to iPod or iOS device
    http://support.apple.com/kb/TS4223
    Cheers,
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  • TS1717 music video downloaded but will not play

    i just downloaded a music video, but will not play. Comes up as a blank screen. Any ideas ?

    Hi c, well my first thot is that it didn't install. You can verify this at www.adobe.com/software/flash/about
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    Post back with what operating system are you using?
    Which Browser and version?
    Post back with that info please and advise what the link said.
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  • I burned a DVD of a movie I bought in iTunes but it will not play on another computer

    I burned a few DVDs of some movies I purchased on iTunes....they play fine on my imac with iTunes, Quicktime or any other player but will not play at all on my friend's various PCs. Help? What did I do wrong. The friend said their computer asked for my "address"? They were reluctant to do that...What did I do wrong?...or are movies bought on iTunes copy protected??

    Thanks for getting back. I have the movies downloaded to my computer. I went to 'Get Info' and now I do see that they are Copy Protected. I was able to copy them to a DVD as I said. And to make sure I wasn't watching the original when I put the DVDs back in my computer for testing, I closed iTunes and used Qucktime to view them...and it worked. When I was burning them I got no warning that they were copy protected and went through the near hour it took to copy each one and it said I would be able to play it on 'any Apple or Windows computer..but not on a DVD player' and that was why I lent them to a friend to watch. But I guess if they are copy protected that was surely in vain. I wish I had gotten prompts telling me that, instead of wasting 5 DVDs and several hours..not to mention getting them to my friend and getting her all excited to see the films. Oh well...she will have to come over here to watch them. Thanks.

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    I just upgraded to the newest itunes last night, and today I downloaded three episodes of Lost.
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    Try the following: download  BatChmod and run on the iDVD project package with the settings shown in the screenshot below:
    Click to view full size
    If your files use a different Group you can use it.  Then launch iDVD and see if you can open the project file.
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    I made my first FCE4 movie today asa test, just to get teh hang of the basics of LiveType and rendering effects. I exported as Quicktime Movie, and the .mov plays great on my MacBook.
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  • HT1933 iTunes downloaded song will NOT play

    Why can I view the song on the playlist (on both iPod and Powerbook) and yet the song will not play on either? It is NOT listed as having been interrupted as a download and the rest of the album plays without incident.

    Sounds like a faulty file. Delete it and redownload a fresh one at no extra cost
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    Select Purchased from under Quick Links to the right
    Navigat to the music you want and click on the cloud button to re download.
    If it came from a cd then reimport it.
    If it came from another source then they will give you instructions on how to redownload if you can

  • Purchased songs from one computer will not play on another computer???

    I have downloaded my Itunes files to my work computer, but the songs I purchased on my home computer will not play on my work computer. I get a message saying that the work computer is not authorized to play those songs. When I log in, the message says the computer is authorized...but the songs will still not play. What gives??

    Hey there,
    Are you using the same iTunes account from which the songs were purchased? If not, make sure you are signing into the same account and authorizing the computer under that account.
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    B-rock

  • My iTunes and iTunes Store will NOT play on my computer any longer

    For some reason none of the songs in my iTunes library or the iTunes store will no longer play on my computer. I can double click the song and it appears in the little box at the top of the screen but it WILL NOT play. Very frustrating. Is there some setting that got changed some how that I can not find??

    Welcome to AD!
    Have you seen this article and done any of its steps?
    http://support.apple.com/kb/TS1362

  • My TV rentals will not play on my computer, what should I do?

    I have already downloaded the TV episodes on my computer but now they will not play. How do I get them to play?

    - Reset the iPod. Nothing is lost
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    Does the iPod successfully connect to other networks?
    Does the iPod see the network(s)?

  • Rented a movie. Half way downloaded. Will not play on computer.

    It tells me I have 24 hours to watch. I say OK. Says accessing iTunes. Then nothing comes up. help por favor!

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

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