Downloaded Mozilla-offered Scrapbook update, which opened instantly removing previous version and not showing its bookmarks. Where are they?
Scrapbook Tutorial says bookmarks should be there but can't follow its process for finding them, on Mac G4 with OS 10.4.11and Firefox 3.6.12
Please provide guidance.
Wow.. support level 'Zero' :(
I have been to the 'Live Chat' section for support 7 times to see if I can resolve this... but it's been closed every time!!
... plus I haven't had single reply on this forum question since I posted it 7 days form a user or admin.
Maybe it's time to use Safari :(
Look forward to some sort of support! ???
Similar Messages
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Why does my browser keep on opening things in mobile version and not desktop version?
hi everyone,
i just picked up my imac today and i'm trying to get used to it. here's one of many questions i have:
why do certain pages like facebook and hotmail sign in always open up in the mobile version and not desk top? how can i change the settings so that things will open only in the desk top version?
i went into develop and clicked on the latest safari but that didn't do anything.
it's annoying changing it every time i go into those sites.
any help would be much appreciated.
thanks,
maryRead this whole message before doing anything.
Back up all data if you haven’t already done so. Before proceeding, you must be sure you can restore your system to the state it’s in now.
Quit Safari if it’s running. Then select ▹ Force Quit... from the menu bar. A small window will open with a list of running applications. Safari may appear in that list, even though you quit it. If so, select it and press return. Close the window.
Step 1
In the Finder, press the key combination shift-command-A to open the Applications folder. Select the Safari icon in that folder and press the key combination command-I to open the Info window. There’s a checkbox in the Info window labeled Open in 32-bit mode. Uncheck it, if checked. Close the Info window and the Applications folder.
Hold down the option key and select Go ▹ Library from the Finder menu bar. Delete the following items from the Library folder (some may not exist):
Caches/com.apple.Safari
Caches/com.apple.WebKit.PluginProcess
Caches/Metadata/Safari
Preferences/com.apple.WebKit.PluginHost.plist
Preferences/com.apple.WebKit.PluginProcess.plist
Saved Application State/com.apple.Safari.savedState
Leave the Library folder open. Try Safari again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit Safari again.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
Drag or copy — do not type — the following line into the Terminal window, then press return:
rm -fr $TMPDIR../C/com.apple.Safari
Quit Terminal. Launch Safari and test.
Step 3
If Safari still doesn’t work right, quit, go back to the Finder and move the following items from the open Library folder to the Desktop (some may not exist):
Cookies/Cookies.binarycookies
Preferences/com.apple.Safari.LSSharedFileList.plist
Preferences/com.apple.Safari.plist
Preferences/com.apple.Safari.RSS.plist
Preferences/com.apple.WebFoundation.plist
PubSub/Database
Safari
(Note: you are not moving the Safari application. You’re moving a folder named “Safari.”)
Try again. This time Safari should perform normally, but your settings and bookmarks will be lost.
If the issue is still not resolved, quit Safari again and put all the items you moved to the Desktop back where they were, overwriting the newer ones that will have been created in their place. You don’t need to replace the files you deleted in step 1. Stop here and post again.
If Safari is now working normally (apart from the lost settings), look inside the “Safari” folder on the Desktop for a file named “Bookmarks.plist”. Select File ▹ Import Bookmarks from the Safari menu bar. Import from that file. Recreate the rest of your Safari settings. You can then delete the items you moved to the Desktop.
Note: This step will remove your Safari Extensions, if any, and their settings. If you choose to restore them, do so one at a time, testing after each step to make sure you haven’t restored the problem.
If you don’t like the results of step 3, you can undo it completely by quitting Safari and restoring the items you moved or deleted in that step from your backup, overwriting any that were created in their place. -
How/where can I download FrameMaker11? I only have a licence for this version and not version 12.
Hi guys,
I have already started a chat about this but I kinda got kicked out.
The essence is that I need to download FrameMaker 11 to re-sintall it on a PC.
The problems is that I couldn't find a download anywhere for a FrameMaker version older than version 12.
So I'd really appreciate your help, guys.
Best,
Tim
P.S
Here's the chat transcript from yesterday, btw:
info: You are now chatting with Mayank. To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Mayank: Hello! Welcome to Adobe.
Mayank: I have received your query. Please allow me a moment to verify your account and to review the details of your request.
Mayank: Sure I will provide you the download links for Framemaker 11
Mayank: There is a way to download the previous version
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Mayank: Please follow the below instructions
Mayank: https://www.adobe.com/cfusion/tdrc/index.cfm?product=framemaker
Mayank: Click on the above link and login
Mayank: It will take you to FM 12 download page
Mayank: Do not click on download
Mayank: Let me know once you are on that pageIf you purchased your copy online, you should be able to re-download the install files from the Adobe Licensing site; otherwise you’ll have to contact Adobe Support again. Hopefully you deactivated your copy of FM on the old machine first to free up your serial number.
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Both Photoshop and Bridge open as usual. But when I open an image, the image does not show in the image area. The image filename does show in a tab and the layers show in the layer panel. What is going on and how do I fix this.
I resolved the problem. It was somehow related to my using Microsoft
theme pictures. I set Windows to use the basic theme and the problem
went away. Thank you for the suggestions.
Jac -
I installed Mavericks a few days ago and downloaded all the available updates, which installed correctly (or so it says). Now I can't open my iPhoto app because it says it's being updated. Any suggestions?
There are two ways to recover from this condition.
1. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. Stop or resume the download.
2. Open LaunchPad and find the icon of the app you're trying to install. There will be a small progress bar below it. Click the "X" to stop the download. -
i currently have a macbook 2.1xersion 10.6.8 and want to update. what can it support? Everything i try, it won't support! I can't even download IPhoto! I can't open anything in my ICloud account either! its not on my current browser nor am i able when logging onto my ICloud account. Can anyone give me some advice besides buying a newer laptop?
Lion 10.7.5 is as far as you can go. You must have at least 2 GBs of installed RAM.
Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. Or you can order directly on the online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
Hello, my itunes app is getting shut down every time I want to open it.
I don't know if it's related but ever since I downloaded the last two updates. I tryed reparing the file and uninstalling and installing several times. Still, is not working. I work with music and need my itunes up and running. Does anybody know how to fix this?Hi Vero Torres,
If you are having issues with iTunes unexpectedly quitting on launch after on your Windows machine, you may find the troubleshooting steps outlined in the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden -
my ipod was disabled and i tried to restore it, now i am downloading an apple software update which is taking a **** lot of time and ipod is still disabled.. will it be ok after the download ends? help please..!!
We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.
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I tried to update my Itunes to the news version and now it will not open it says it was installed incorrectly I need to know what to do so I don't lose all my music
try with this one
uninstall all the apple application S/w like Quicktime, Bonjour,
apple Device Support, Apple Auto update, Itunes etc from your pc,
Reboot it
Now download a fresh itunes from apple and try installing
Reboot it
If you are having Problem in uninstalling any of the apple application
try 'revo uninstaller' and uninstall all the apple applications
mentioned above -
I have been trying to download an update on my MacBook Air and it goes thru the process and restarts but the update does not load. I know it is not loading because when I go to " About this computer" the version does not show it updated. Any help would be appreciated. Thanks
trying to download an update
v10.6.8 is as far as Snow Leopard can be updated.
Which update are you trying to install ?? -
Hi:all
I can't download an app or update ,It says ( the product distribution file could not be verified) in App Store
,and in iTunes says An unknown error occurred (-50) ?
Help Please.See this link from another similar question. It may need patience to resolve. I think Thomas Reed's suggestion is best place to start.
App Store rejects buy of Mountain Lion: Apple Support Communities -
I said ok to updating my itunes to the latest version and now it will not open. I have windows 7
I said ok to updating my itunes to the latest version and now it will not open.
Are you getting an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
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When I try to download the 10.0 update, my computer says that this, "URL can not be downloaded."
When I try to download the 10.0 update, my computer says that this, "URL can not be downloaded."
Order a 10.6 disc from Apple online. They do not sell it in their retail stores.
Snow Leopard disc source - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Back up your computer first. After installing, run Software Update to update everything to the newest versions available.
Check your computer's system specifications but you may have the option for a free upgrade/update to OSX 10.9 Mavericks, though you may want to stick with 10.6 for a while. Higher systems usually run slower on older machines and I personally would stay with Snow Leopard until I was forced to change again. -
I updated my iphone to the new version and now it tells me to connect to itunes which I did and it's not doing anything else, what do I need to do?
Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore -
I'm a MAC beginner; embarrassed to ask: Although Word, Pages,Key note show in my app list, they won't open. With Word, I get a pop-up that says it won't open, and then has numerals 1712. Just downloaded Flip Player 2 days ago..what should I do pls??
It is possible the versions you have are not compatible with your new Mac. Could you please tell us the following:
1. What OS are you running.
To get this info, click on the Apple on the top left, then select About This Mac. The OS X version is there.
2. What are the versions of the apps that are giving you problems?
To get this info, double click on the hard drive icon and open the Applications folder. Select an application and right click on it. Then select Get Info. The version number is there.
Version number:
Not sure I understand your reference to Flip Player - this is not related to the "won't open" problem, is it?
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