Downloaded Muse CC trial won't start

Downloaded Muse Trial and when started it gets stuck at the splash cree. How can I uninstall this and try downloading again? Adobe Cloud says it's 'up to date' and will not let me download again.

Uninstall and try re-installing using the following links:
Win - http://www.adobe.com/go/muse_latest_win
Mac - http://www.adobe.com/go/muse_latest_mac
If that doesn't work either, you might have to clear Muse's preferences/cache as detailed here - http://forums.adobe.com/message/5086018#5086018
Thanks,
Vinayak

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