Downloaded my iTunes library to a new computer. Trying to sync my new iPad to the new computer. get err msg "unable to load data class info from sync services". Any suggestions?
I donwloaded my iTunes library to a new computer. Trying to sync my new iPad to the new computer. I get an error message "iTunes unable to load data class inormation from sync services." Any suggestions from anyone? Thank you.
In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
Similar Messages
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new Ipad and cannot sync contacts; error message on Itunes - unable to load data class info from sync servies; reconnect or try again later
For Windows - look at this.
http://support.apple.com/kb/TS1567?viewlocale=en_US
For Mac - maybe this applies
http://support.apple.com/kb/TS3744
I just picked these out by going to the box to the right called - More like This. -
When I connect my iphone4s to itunes on my laptop I get this error...itunes was unable to load data class info from sync serv
In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert -
I get the error "unable to load data class info from sync services" and eventully itunes freezes. will this article help me?
Hello there brigidfromca.
Messages can always be pretty daunting when we're not sure where to start. I was able to locate the following Knowledge Base article that discusses the very message you're getting:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/TS2690
It is a pretty thorough document with multiple steps to review, but looks to be great place to start for a resolution for you.
Thanks for using Apple Support Communities to reach out to us for answers.
Cheers,
Pedro D. -
I have synced my phone to my computer several times. This time i received this message: "iTunes was unable to load data class infor from sync services. Reconnect or try again later." It says if I want to sync calendar I must install Outlook to my computer?? Why does iTunes not recongnize that I already have Outlook installed on my computer?
This worked for me...i did a restore on my computer to take it to a date prior to the last update i did on itunes and now it works just fine. Everytime i do a backup it syncs my Outlook! When a request comes up saying there's a new version of itunes click here to download the latest one DON'T do it.
Here's how to do a restore on your computer:
Create a restore point
A restore point is a representation of a stored state of your computer's system files. You can use a restore point to restore your computer's system files to an earlier point in time. Restore points are automatically created by System Restore weekly and when System Restore detects the beginning of a change to your computer, such as when you install a program or a driver.
System image backups stored on hard disks can also be used for System Restore, just like the restore points created by system protection. Even though system image backups contain both your system files and personal data, your data files won't be affected by System Restore. For more information about system images, see What is a system image? You can create a restore point manually at any time by following the steps below.
Go to the Windows website to watch the video. (1:08)
Click to open System.
In the left pane, click System protection. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the System Protection tab, and then click Create.
In the System Protection dialog box, type a description, and then click Create.
For more information about System Restore, see What is System Restore?
I HOPE THIS WORKS!
Annette9114 -
Just tried to download new audiobooks to my iPod Touch 3, and noted new iTunes. iPod won't sync ("iTunes is unable to load data class information from Sync Services"). Tried to Reset Sync History per Support Article, but it didn't work. My purchased audiobooks are also gone from my iTunes Library. Any fix, or is my best bet to uninstall new iTunes and reload earlier version??
http://support.apple.com/kb/TS2690
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert -
First: I get the message telling me that "iTunes was unable to load data class information from Sync Services. Reconnect or try again later."
Second: In the Summary Tab under Backups, iTunes is telling me that my iPhone has never been backed up to my computer - which is not true. It's also telling me that my iPhone has never been backed up to iCloud. Again, not true. Although my backups are all missing from iTunes, I can see what I think is them in their folder: C:\Users\*your user name here*\AppData\Roaming\Apple Computer\MobileSync.
Third: iTunes is SLOOOOOOOOW. It takes nearly ten minutes - sometimes more - to launch, and when it does, it's constantly not responding. It seems every time I touch something it stops responding.
Fourth: I've been searching this "help" forum for a solution, and I've seen many other references, yet the only suggestion I've seen from someone from Apple is a reference to a solution that is over 2 years old - and DOESN'T WORK for anyone I can see who's tried it!
I've tried everything I could think of, and that others have suggested, including:
Uninstalling and re-installing iTunes
Ensuring I have the latest version of iTunes
Re-setting sync history
Renaming my Backup folder at the path above, and letting iTunes create a new one
Running around the house whilst pulling my hair and yelling obscenities
None helped. At all.
Hmmm... Been a devoted Apple/iOS guy for years, but maybe it's time to switch to Android?I've resolved the issue with iTunes constantly not responding. It's a bit embarrassing. I had a DVD in the drive that was corrupt, and once I was able to remove it - BAM - iTunes ran perfectly.
I'm still getting the Sync Services message, and my backups are still not showing in iTunes.
Getting there.... I hope! -
iTunes was unable to load data class information from Sync Services. Reconnect or try again later. This is the message when I try to connect my iphone 4 to my computer. If anyone could help me with this, I would appreciate it.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591 -
I get this message when i try to sync and download my iphone, ITUNES was unable to load data class information from sync services, reconnect or try again later. this has happened twice. i have not downloaded by phone in several months. the first time i got this message i did not understand i and left my phone plug in for 12 hrs and it never did anything. today. when i got the message i just unplugged it.
helphttp://support.apple.com/kb/TS2690?viewlocale=en_US&locale=en_US
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"iTunes was unable to load data class information from Sync Services." What is this solution for this new phone to sync up with my iTunes acct?
Hi tadhunt,
Here is an article that directly addresses that error message:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/ts2690
I hope this helps!
- Ari -
I keep getting the following message every time i plug in my Iphone3gs to Itunes on my windows vista computer
Itunes was unable to load data class information from sync services. reconnect or try again later.
any suggestions pls
MarioThe article says that I should upgrade to the latest iTunes. I am on the latest iTunes version.
If you could read just a tiny little bit further, under the "Additional Information" section immediately after that, it says:
If you are still experiencing this issue when syncing, or have not installed Xcode 4 and get this alert:
Follow the troubleshooting steps in Mac OS X v10.5, v10.6: Resetting the SyncServices folder.
If the issue is still unresolved, follow steps in Sync Services: Advanced troubleshooting for contact and calendar syncing.
Have you tried those measures? -
Has anybody received this message when trying to sync? - itunes was unable to load data class information from sync services. All purchased apps were lost. Do you know how to recover them?
Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
Cheers, Tom -
Can anyone help me with syncing my devices?
I'm on a PC that I had to recover, but forgot to save my iTunes data for post recovery.
Now I get the following message, "iTunes was unable to load data class information from Sync Services..."
Thanks!Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
Cheers, Tom -
Ever since I upgraded to iTunes 10.4 I've been getting this dreaded message on many occasions when I try to sync my iPhone 4 or iPad 2 with my Win 7 64 bit machine. "iTunes was unable to load data class information from Sync Services. Reconnect or try again later." What happens is that local content (music, videos etc) will sync properly to my iPhone, but other content (such as Outlook information, MobileMe stuff, etc) will not.
I have uninstalled and completely purged all Apple data from my PC (including hidden files and folders under Common Files and in the Registry) and reinstalled iTunes. Yet after one or two syncs, the same problem resurfaces. The other weird part is that the Sync Services crap-out message will happen after I do a successful sync, leave the iPhone connected to the PC, and don't even touch the computer for several hours.
I've actually developed a very tedious work around that seems to restore syncing if for a short time.
- Undock/unconnect all Apple devices from the PC.
- Close iTunes, MobileMe control panel, and Safari (if you have it).
- Start Task Manager (Ctrl + Alt + Del) and shut down iTunesHelper.exe and SyncServer.exe
- Open up a Windows Explorer window (like My Computer) and under Tools, Folder Options, View, toggle on Show Hidden Files and toggle off Hide Protected Operating System FIles
- In WIndows Explorer, navigate to "C:\Users\<your name>\App Data\Roaming\Apple Computer". Rename the folder Sync Services to something else, like Sync Services_Old.
- In WIndows Explorere, navigate to "C:\Program Files (x86)\Common Files\Apple\Mobile Device Support" and double-click on AppleSyncNotifier.exe.
- Go back to your Folder Options and turn off SHow Hidden Files and toggle on Hide Protected Operationg System Files
Now you can start up iTunes again and connect your device. It should sync properly again (at least, until it doesn't once more).
Does anyone at Apple have any idea about this error or a solution?I actually spent a fair amount of time on the phone with a senior Apple tech last week. He directed me to this topic:
http://support.apple.com/kb/HT1923?viewlocale=en_US
It's important that you go through the steps EXACTLY as described here and in the proper order. Also make sure MobileMe control panel is uninstalled (if you have it).
Interestingly, when I went through this procedure and then reinstalled iTunes 10.4 64-bit (didn't do MobileMe or Safari at this stage, but QT is automatically installed) everything worked perfectly. The aforementioned error messages disappeared and all is working flawlessly, as it should.
I hope my expereince will help! Give it a try. -
My iPad won't sink with my computer. I continually receive this message: "iTunes was unable to load data class information from Sync Services. Reconnect or try again later." I have tried this over a number of days and receive the same message. Any suggestions??
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
ITunes: Syncing media content to your iOS devices
http://support.apple.com/kb/ht1351
There are some similar posts on the right side of this page (More Like This). Look at those posts.
Cheers, Tom
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