Downloaded new software, failed and saying to connect to itunes

Question

I just downloaded some new software for the phone, the software update failed and then my phone was stuck telling me to connect to Itunes. I tried holding down the home and power button to get the dfu mode for restore, I've done this a few times now, it goes black after doing it and then goes back to the connect to itunes screen when I do it again. My computer is recognising the phone as it makes a noise when I plug it in however Itunes is not picking up the phone. Please help!

Answer 1

Sounds like a similar issue someone else I was helping is experiencing
Try this.
Alright so mostlikely its going to be 2 things, Either the Apple mobile Device Service, or the Driver that is installed..
Disconnect phone- close iTunes
If you open up your services program - WIndows 7 = Click Start , Type Services, click the gear icon that says services, Locate apple mobile device service -click on it, then click stop service on the left side of the screen, then wait 20 seconds, now click Start service.
Reopen itunes - Reconnect phone - does it work? if not its gonna be the driver.
You will want to open up device manager - Click start - Right click on my computer -click properties - Click hardware tab -click device manager -Check under Universal Serial Bus controllers, Imaging Devices, Portalble devices, and Human interfaces - for anything that says "Apple" iPhone" iPhone Recovery" anything along those lines.
If you locate it Right click on it - click update driver -
Select "Browse my computer for driver software."
Select "Let me pick from a list of device drivers on my computer."
Click the Have Disk button. Note: If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and then click next. The Have Disk button should then appear.
Click the Browse button and navigate toC:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Note: If using a 64-bit version of Windows Vista or Windows 7, navigate toC:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl"file. (This file will be called"usbaapl64"if you have a 64-bit version of Windows. If you don't see" usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers instead).
Click Open in the Have Disk window. Then, click Next and then Click Finish. Windows will install the driver.