Downloaded new version of Firefox and now when I do a search I don't see any text of my results, just the heading.

Downloaded new version of Firefox 3.6.12. When I do a search the results on the screen use to have a heading and then a small description for each result. Now all that comes up is the heading. How can I get it back to the way it was?

I have the shortcuts on my browser to the sites that I go to frequently. It's when I press those buttons (which have always worked before and I checked their URLs) it takes me to the Yahoo Page not Found page. But then when I click the shortcut button again, it usually works.

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HT1386 I downloaded new version of itunes and now when I connect my ipad to sync there is not sync function and there is nothing on the left side of the screen like before.

I downloaded new version of Itunes to my ipad2 and now I can't find sync button. There is nothing down the left side to pick device, etc. The screen is completely blank. Help

if your using windows, try this.

I downloaded the new version of firefox and now when I try to log on nothing happens its like it doesn't reconize the mouse click. I can get on the internet with explorer but no longer with firefox??

firefox never opens. its what I always would get on the internet with now the symble is there but its dead. i downloaded the latest version and then everything changed, when I logged off I could not get back on to the internet. I can get on the internet using enternet explorer but not mozilla firefox
I can't answer the first question below because it NEVER open anymore

I have the shortcuts on my browser to the sites that I go to frequently. It's when I press those buttons (which have always worked before and I checked their URLs) it takes me to the Yahoo Page not Found page. But then when I click the shortcut button again, it usually works.

I just downloaded the new version of Firefox and now every site I used to use such as Facebook, Twitter, and Youtube show "This Connection Is Untrusted"

I just downloaded the new version of Firefox and now every site I used to use such as Facebook, Twitter, and Youtube show "This Connection Is Untrusted". Even when I do accept the risks the site no longer looks the way it's looked for years. Twitter doesn't even give me the option to accept the risks at all and shows this error (Error code: sec_error_unknown_issuer). I've tried resetting Firefox, I've checked the time and date, and I've removed and added Firefox to see if that would work. Nothing seems to be working so I can see the sites the way they normally would be instead of "coded". Can anybody help me please?!!! Thanks

ok, unfortunately the fiddler2.com issuer in certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
<sub>reference: https://support.mozilla.org/en-US/questions/982532#answer-520145</sub>
afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Troubleshoot Firefox issues caused by malware]]

Downloaded new version of itunes and now it will not open on my Macbook

downloaded new version of itunes and now it will not open on my Macbook

downloaded new version of itunes and now it will not open on my Macbook

Trying 2 download new version of Firefox and after being prompted 2 drag Firefox icon into Applications folder, get message that task can't b completed bc Firefox is in use, but only use am making of Firefox is 2 have it open 2 download new version

Trying 2 download new version of Firefox and after being prompted 2 drag Firefox icon into Applications folder, get message that task can't b completed bc Firefox is in use, but only use am making of Firefox is 2 have it open 2 download new version

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

How do I enable the scripts? I downloaded the new version of Firefox and now I need to manually allow scripts?

I downloaded the new version of Firefox on my XP system. Now to get the scripts working I need to click to allow??

Your list of add-ons includes '''''NoScript'''''. See their website for a description, use, and a link to their forum.
*see - http://noscript.net/
Also see the following Firefox options page; the section regarding "Enable JavaScript".
*https://support.mozilla.org/en-US/kb/settings-fonts-languages-pop-ups-javascript

Downloaded latest version of Firefox and now can't open any Excel files

The problem started right after I downloaded the latest version of Firefox (4?). When I try to open my Excel files I get a Windows error message and then it says that Excel can not find the file.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls
* http://kb.mozillazine.org/Browser_will_not_start_up

I loaded the new version of firefox and now yahoo will not open up the email it only shows login and goes back to main sign in each time.

the log in in comes up and sys login.yahoo...nd%3d13d5f2 and it keep s repeating series of numbers but never opens. It shows my name and says i have mail but as soon as i click on mail it takes me back to login page

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links in that part of the screen not clickable.
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

I updated to the newest version of FIREFOX and now my NETFLIX won't play, YOUTUBE videos will not play. I was one of the people that donated to you this year.

Hello Mozilla/FIREFOX I just updated to your latest version and now my NETFLIX nor my YOUTUBE plays anymore. I just get a black space without any volume or play symbols - this isn't working for me. I donated to your organization as I am a supporter but you'll need to honor your side of the street. What are you guys doing to fix this and by when will it be resolved?

Hello,
The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.
'''''Note:''' When you use this feature, you will lose any extensions, toolbar customizations, and some preferences.'' See the [[Refresh Firefox - reset add-ons and settings]] article for more information.
To Refresh Firefox:
# Open the Troubleshooting Information page using one of these methods:
#*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''. A new tab containing your troubleshooting information should open.
#*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page.
#At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
#Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
#Click Finish and Firefox will reopen.
Did this fix the problem? Please report back to us!
Thank you.

I recently upgraded to the newest Firefox and now when i click on my icon I get an error message and have to click on it b4 FF will open, what should i do?

Hi,
I recently downloaded the newer version of FF and now when i click to open it i am getting an error in the top left corner of my screen. i can't even read what the message says in entirety b/c it's wrapping over off the side of the screen. When I click the error message than FF will open. Also, when I'm trying to send emails from an online shopping cart thru my business and I'm getting an error that it won't send and that's never happened until this problem w/FF. Please tell me what i should to to get FF working normally again.

Can you tell us what text is in the part that you can read ?
Is it a message from Firefox or from the Mac Operating System ?
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

I download The new version of firefox and have a problem help

I just upgrade to the new firefox and now when i close out the firefox window and open a new one it goes back the the site i was on before. it does not open to the home page

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Downloaded new version of Firefox, unplugged Java 6.26 I WANT IT BACK NOW

I downloaded the new version of Firefox and this 'unplugged' Java 6.26, I WANT THIS VERSION OF JAVA BACK WORKING WITH FIREFOX OR I WILL DEFAULT TO INTERNET EXPLORER ...How do I get it back. CANNOT LOG ON WITH FIREFOX TO A IMPORTANT APPLICATION NOW..

The Google Toolbar and other extensions for Firefox include a list of compatible Firefox versions. Currently, the Google Toolbar only goes up to Firefox 4. However, people have tested and it actually works on Firefox 5, so there are two workarounds:
(1) Edit a file to revise the range of compatible versions
(2) Install an add-on that lets you ignore the range of compatible versions
This thread has info on both approaches: [https://support.mozilla.com/en-US/questions/837142 google toolbar does not work with firefox 5.0. why not! | Firefox Support Forum | Firefox Help].

I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?

I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?

Presuming they're on your computer, right click on them and then follow the prompts to locate hte file on your computer.

After downloading new version of Firefox 4 I am unable to use touch pad for scrolling. I have tried installing and uninstalling the new version but this problem has always been occuring.

after downloading new version of Firefox 4 I am unable to use touch pad for scrolling. I have tried installing and uninstalling the new version but this problem has always been occuring. I do not know how to fix this problem so I always return to the old version.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

Downloaded new version of Firefox and now when I do a search I don't see any text of my results, just the heading.

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