Downloaded new version of I-Tunes - now can't download to I-Pod PLEASE HELP

Since i installed the I-tunes upgrade, the I-Tunes program shuts itself down and i get a message that "problems were encountered" when i try to download to the i-pod. It seemed to have something to do with Quicktime. So i removed quicktime thinking that i could then download the new version of i-tunes (it sounds ridiculous now i know), but that is not working either.
My question - is there a way to uninstall i-tunes and re-install without mucking things up completely?
what should i do??!?!??!

Do the steps in the section *General Installation Troubleshooting* in the order listed, from this article:
http://docs.info.apple.com/article.html?artnum=93976
Make a backup of your ITL file before starting, I hope it is still OK.
http://docs.info.apple.com/article.html?artnum=93732

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