Downloaded New Version of iTunes, been screwed ever since

I recently upgraded to the new version and ever since I have not been able to connect to the store. Here is what it shows when I ran the network diagnostic thing in the help menu. Please help. Thanks
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 8250
iTunes 7.0.0.70
Current user is an administrator.
Network Adapter Information
Adapter Name: {CF59E271-B6E9-4712-8115-0B09B359A330}
Description: Linksys Wireless-G PCI Adapter - Packet Scheduler Miniport
IP Address: 192.168.1.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Wed Sep 27 12:08:06 2006
Lease Expires: Thu Sep 28 12:08:06 2006
DNS Servers: 68.87.68.162
68.87.74.162
Adapter Name: {5257BC85-7722-452E-8884-13AFCA6E6AAD}
Description: Intel(R) PRO/100 M Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Wed Aug 17 18:32:29 2005
Lease Expires: Thu Aug 18 18:32:29 2005
DNS Servers:
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.

If you have any third-party firewall, privacy filter, or antivirus program, you may need to go into the settings of such a program and once again set it to allow iTunes to connect. Some such applications treat an upgrade as a completely new program and have to be reset to allow iTunes to connect.

Similar Messages

  • Help...downloaded new version of itunes...and now I cannot connect

    I just downloaded new version of itunes and now I cannot connect to the itunes store...I get a message that says..."Itunes cannot connect to itunes store. the network connection timed out."
    ran diagnostics here are the results... if anyone can help...
    Microsoft Windows Vista Home Premium Edition (Build 6000)
    Hewlett-Packard Presario F700 (GR967UA#ABA)
    iTunes 8.2.0.23
    QuickTime 7.6.2
    FairPlay 1.4.10
    iPod Updater Library 8.1d19
    CD Driver 2.1.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.5.0.31
    Apple Mobile Device Driver not found.
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number D3C70EE5E29DDAC2
    Current user is not an administrator.
    The current local date and time is 2009-06-09 23:19:03.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA, NVIDIA GeForce Go 6100
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {C07101F5-89CB-4921-9239-F59263AF4FAA}
    Description: Broadcom 802.11b/g WLAN
    IP Address: 192.168.1.2
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Tue Jun 09 22:30:17 2009
    Lease Expires: Wed Jun 10 22:30:17 2009
    DNS Servers: 192.168.1.1
    192.168.1.1
    Adapter Name: {33E3719A-76B1-48B1-9F31-BD3CBF2DBDDA}
    Description: NVIDIA nForce Networking Controller
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 19:00:00 1969
    Lease Expires: Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection timed out.
    Last successful store access was 2009-06-08 09:41:24.
    ** CD/DVD Drive Tests **
    LowerFilters: PxHelp20 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.1.0.1),
    E: TSSTcorp CD/DVDW TS-L632M, Rev 0A17
    Audio CD in drive.
    Found 1 songs on CD, playing time 04:24 on Audio CD.
    Track 1, start time 00:02:00
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 10 16 20 24.
    The drive CDRW speeds are: 4.
    The drive DVDR speeds are: 4.
    The drive DVDRW speeds are: 4.
    ** iPod/iPhone Connectivity Tests **
    iPodService 8.2.0.23 is currently running.
    iTunesHelper 8.2.0.23 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    Universal Serial Bus Controllers:
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Device Not Currently Connected:
    iPod nano (Second Generation) running firmware version 1.1.1
    Serial Number: 7J651R7ZVQ5
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.

    Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
    Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
    Hope this helps.

  • Downloaded new version of itunes and now it will not open on my Macbook

    downloaded new version of itunes and now it will not open on my Macbook

    downloaded new version of itunes and now it will not open on my Macbook

  • Downloaded new version of itunes lost my library now itunes won't save my library have to install my library everytime i turn computer off itunes store will not open either have tried a few ways to solve problem from community members nothing works

    downloaded new version of itunes lost my library now itunes won't save my library have to install it everytime i turn my computer off  itunes store won't open either with almost 16,000 songs this is getting unbearable if someone wants to download new version it's a nightmare

    I had the same problem on my iphone 5s, and this fixed it. http://support.apple.com/kb/TS5335

  • Downloaded new version of itunes, did a sync on my ipod and now music from my external drive is missing?  Help

    Downloaded new version of itunes, and then subsequently performed a sync on my ipod nano as I had purchased a new song from itunes store.  I now only have 25 songs on my ipod as it removed all of my other music.  My music is stored on an external drive.  I downloaded the music there from cd's that I own.  Can anyone help me fix this.  I am going on holidays soon and want to have my ipod loaded with music for the trip.  Thanks

    hi mike,
    First of all, your music is not gone. Its there, I promise. Second of all, you need to always make sure you backup your music elsewhere because funky things happen and computers do take nosedives.
    Ok, go into File on the iTunes Task bar and click on add folder to library. Your music files should be under my documents>my music. Let me know how it goes...
    Rachyl

  • Im trying to download newer version of itunes how do i do it

    it says download newer version of itunes 11.1 or better i cant how do you do it

    See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
    tt2

  • HT1386 I downloaded new version of itunes and now when I connect my ipad to sync there is not sync function and there is nothing on the left side of the screen like before.

    I downloaded new version of Itunes to my ipad2 and now I can't find sync button.  There is nothing down the left side to pick device, etc.  The screen is completely blank.  Help

    if your using windows, try this.

  • I can't connect with iTunes store to download new version of itunes

    i can't connect with iTunes store to download new version of itunes is dthere any problem in apple.....

    How are you trying to download?  I get a download link off the iTunes download page on the Apple web site.

  • Can't download new version of itunes 7.6

    Hi ,I need guidance,my laptop said a new version of itunes was available, so i downloaded it, it came up with the error message, ,quicktime not found , pleae load, did this , no sign of it on my laptop, got in touch with apple, recommended i unload itunes and quicktime, this i did, tried to reload itunes,doesn't appear anywhere on my laptop know, not even an icon on the desktop, have i got something enabled to top it loading properly ? it goes through the process of loading, but doesn't tell me it hasn't ? any help would be appreciated, thanks

    Click here, check that your Mac meets the requirements, buy and install the DVD, and then run Software Update.
    (73135)

  • Trying to download new version of itunes

    Trying to download the new version of itunes onto my DELL computer & it aburptly stops installing because "proble with the window installer package".  What is that & how do I correct the problem?
    Deb

    Repair your Apple Software Update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you donot find ASU from All Programs, go to Control Panel/Add and Remove programs.

  • Trying to download new version of Itunes, do I have to uninstall the old version 1st?, Trying to download new version of Itunes, do I have to uninstall the old version 1st?

    I just traded up for the new Iphone 5c.  Trying to sync my old info and apps onto my new phone, but it says I need the new version of Itunes... I downloaded it, but my itunes is still the old version and it wont accept my phone.  WHAT DO I DO??  Do I have to uninstall the old Itunes first??

    I just traded up for the new Iphone 5c.  Trying to sync my old info and apps onto my new phone, but it says I need the new version of Itunes... I downloaded it, but my itunes is still the old version and it wont accept my phone.  WHAT DO I DO??  Do I have to uninstall the old Itunes first??

  • Checking for updates and downloading new versions of iTunes

    When I open iTunes and check for udpates, I get a message saying; "A new version of iTunes is available. Would you like to download it now?" When I click Yes, nothing happens. To download the new version, I have to go to the Apple website and download it from there. Anyone have this problem and know how to fix it?

    After downloading the new update on Saturday 11-27-10 my iphone now freezes up, I contacted the help line and they informed me for a "small fee" of $30.00 they would tell me how to fix it. WHAT?? The store recommends the updates and after loading the updates, my phone now wants to freeze up and stay frozen for 30 minutes and it is constantly asking me for my password and you want to charge me for a bug in your software?? I am soooo disappointed with I-tunes and after encouraging friends and family to buy this product I am now discouraging them!!!!

  • Downloading new versions of itunes for i phone

    I must say that I am constantly disappointed with my iphone and how it updates for newer versions of itunes.
    It seems that every time i get a new version, I am having to restore my phone after each download from apple. this is extremely time consuming and down right annoying.
    After having my iphone not a few months, i'm starting to regret the initial decision to buy it.
    thanks a lot for the lost hope apple

    After downloading the new update on Saturday 11-27-10 my iphone now freezes up, I contacted the help line and they informed me for a "small fee" of $30.00 they would tell me how to fix it. WHAT?? The store recommends the updates and after loading the updates, my phone now wants to freeze up and stay frozen for 30 minutes and it is constantly asking me for my password and you want to charge me for a bug in your software?? I am soooo disappointed with I-tunes and after encouraging friends and family to buy this product I am now discouraging them!!!!

  • Please help am trying to download new version of itunes and have remov ed all apple files. Now when I try to download I get itunes setup.exe couldn't be downloaded?

    Please help as I am trying to reload new version of Itunes. I have followed all advice I could find in removing apple files and itune files etc...Now when I try to download it asks me if i want to save itunes setup_exe and when i select that option I get a message that says could not be downloaded. Any help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on anoterh computer to help determine if you have an iPod or computer problem.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • Downloaded new version of itunes but the old version is still running

    I don't know what the problem is. I downloaded the new version of itunes 7.7, it said the installation was successful, but the old version is still showing up. I tried restarting and downloading and reinstalling it again, but still no luck. Anybody have a clue?

    i got it working!! see thread:
    Mac iTune 7.7 problem
    Posted: Jul 12, 2008 10:27 PM

Maybe you are looking for

  • Production Order Cost Analysis - Goods Receipt

    I have been assigned to create analysis of production orders.  I need to show the volume variance as well as the cost variance using both the initial planned costs as well as the actual costs when the production order is completed.  All this informat

  • Twitter link--page appears only for a moment

    On the homepage for my disabled grandson there is a link to twitter. All of a sudden it no longer works. When you click on the link the twitter page appears momentarily and then disappears. Eventually the stars appear at the top, but nothing else. Be

  • Insert SQLERRM in the table

    CREATE OR REPLACE PROCEDURE cdsshell.prc_drop_partition (days IN NUMBER) AS l_sqlerrm VARCHAR2(4000); BEGIN <<Code >> EXCEPTION WHEN OTHERS THEN l_sqlerrm := SQLERRM;      INSERT INTO ctrl.ctrl_typ (ctrl_id,      ctrl_typ, ctrl_sum, ctrl_detail, ctrl

  • Analog Levels vs SPDIF Levels Input and Output in Logic Pro

    Hello, I ran a test last night for recording input and output levels from my Yamaha Motif XS8 through an Apogee Ensemble to compare Analog to SPDIF I connected two TRS cables from the L and R outputs on the Motif XS into the Analog Inputs on the Apog

  • I cannot access the iTunes store.

    I cannot access the iTunes Store when I select that option.  I only get the following message:  "the item you have selected is not currently available in the Canadian Store."  However, I can search the iTunes store and find all kinds of content and e