Downloaded Numbers are Pages from App store - neither are working?

Downloaded both today and neither are working.
Once they downloaded i clicked on the icons as usual though the launchpad and application folder. both apps did not respond and i had to force quit. i have also reinstalled both applications.
i am hugely annoyed having spent this money for either of the apps to work.
Please help. i am also very new to Mac systems having previously used PC's so please make the instructions as easy as possible.
Thanks in advance,
Jamie
My software:Software OS X 10.8.2 (12C60)
i have copied the error message for both below.
The error message below for numbers:
Date/Time:       2012-12-07 18:03:09 +0800
OS Version:      10.8.2 (Build 12C60)
Architecture:    x86_64
Report Version: 11
Command:         Numbers
Path:            /Applications/Numbers.app/Contents/MacOS/Numbers
Version:         2.3 (554)
Build Version:   40
Project Name:    iWorkAppBundler
Source Version: 9850000
App Item ID:     409203825
App External ID: 12013123
Parent:          launchd [304]
PID:             575
Event:           hang
Duration:        0.99s
Steps:           10 (100ms sampling interval)
Hardware model: iMac12,2
Active cpus:     8
Free pages:      2527052 pages (-2168)
Pageins:         0 pages
Pageouts:        0 pages
Process:         Numbers [575]
Path:            /Applications/Numbers.app/Contents/MacOS/Numbers
Architecture:    i386
Parent:          launchd [304]
UID:             501
Task size:       7615 pages
Thread 0xbed9     priority 47
10 ??? (Numbers + 322094) [0x4fa2e]
   10 ??? (Numbers + 45128) [0xc048]
     10 ??? (Numbers + 45259) [0xc0cb]
       10 -[NSApplication run] + 855 (AppKit) [0x934a86cc]
         10 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119 (AppKit) [0x934b226c]
           10 _DPSNextEvent + 1655 (AppKit) [0x934b2ddd]
             10 AEProcessAppleEvent + 100 (HIToolbox) [0x9207ae48]
               10 aeProcessAppleEvent + 318 (AE) [0x9443c89d]
                 10 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44 (AE) [0x9443c9de]
                   10 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331 (AE) [0x94466535]
                     10 _NSAppleEventManagerGenericHandler + 173 (Foundation) [0x955d6b8e]
                       10 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430 (Foundation) [0x955d6d91]
                         10 __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121 (Foundation) [0x955d723a]
                           10 -[NSObject performSelector:withObject:withObject:] + 77 (libobjc.A.dylib) [0x90812628]
                             10 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378 (AppKit) [0x934b68b4]
                               10 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 751 (AppKit) [0x934b6d9f]
                                 10 -[NSApplication _sendFinishLaunchingNotification] + 249 (AppKit) [0x934b9e48]
                                   10 -[NSApplication _postDidFinishNotification] + 367 (AppKit) [0x934ba18e]
                                     10 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92 (Foundation) [0x955bc788]
                                       10 _CFXNotificationPost + 2794 (CoreFoundation) [0x9539b43a]
                                         10 ___CFXNotificationPost_block_invoke_0 + 257 (CoreFoundation) [0x9544fe01]
                                           10 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_0 + 49 (Foundation) [0x955d3c52]
                                             10 ??? (Numbers + 48349) [0xccdd]
                                               10 -[SFAppApplicationDelegate applicationDidFinishLaunching:] + 926 (SFApplication) [0x2cf4762]
                                                 10 -[SFAppApplicationDelegate continueReopeningIfNeeded] + 90 (SFApplication) [0x2cf7ea4]
                                                   10 -[NSApplication _continueReopening] + 272 (AppKit) [0x9370aa2f]
                                                     10 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_01493 + 160 (AppKit) [0x93819e02]
                                                       10 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke_0 + 281 (AppKit) [0x934b9233]
                                                         10 -[NSApplication _whenReopeningIsAllowedDo:] + 164 (AppKit) [0x934b907e]
                                                           10 __block_global_0 + 36 (AppKit) [0x9370e83f]
                                                             10 -[NSApplication _doOpenUntitled] + 352 (AppKit) [0x934b96e8]
                                                               10 -[NSDocumentController(NSInternal) _showOpenPanel] + 87 (AppKit) [0x933aa905]
                                                                 10 ??? (Numbers + 484804) [0x775c4]
                                                                   10 -[SFAppDocumentController openDocument:] + 174 (SFApplication) [0x2cfc394]
                                                                     10 -[NSDocumentController openDocument:] + 413 (AppKit) [0x9335126d]
                                                                       10 -[NSDocumentController beginOpenPanelWithCompletionHandler:] + 94 (AppKit) [0x933aa96f]
                                                                         10 -[NSDocumentController _setupOpenPanel] + 38 (AppKit) [0x933aaba7]
                                                                           10 +[NSOpenPanel openPanel] + 33 (AppKit) [0x933aac6a]
                                                                             10 +[NSSavePanel _crunchyRawUnbonedPanel] + 217 (AppKit) [0x933aad4e]
                                                                               10 -[NSSavePanel initWithContentRect:styleMask:backing:defer:] + 387 (AppKit) [0x933ad350]
                                                                                 10 -[NSSavePanel(NSSavePanelLayout) _initContentView] + 2668 (AppKit) [0x933af14d]
                                                                                    10 -[NSSavePanel(NSSavePanelLayout) _setupFileBrowserView] + 167 (AppKit) [0x933af519]
                                                                                      10 -[NSSavePanel(NSSavePanelLayout) _makeFileBrowserView] + 199 (AppKit) [0x933af74e]
                                                                                        10 -[NSSavePanel _ubiquityContainerURLs] + 63 (AppKit) [0x933541ef]
                                                                                          10 -[NSFileManager URLForUbiquityContainerIdentifier:] + 332 (Foundation) [0x955a537d]
                                                                                            10 dispatch_semaphore_wait + 36 (libdispatch.dylib) [0x942e71f5]
                                                                                              10 semaphore_wait_trap + 10 (libsystem_kernel.dylib) [0x913ee80e]
                                                                                               *10 semaphore_wait_continue + 0 (mach_kernel) [0xffffff8000233ec0]
Thread 0xbef9     DispatchQueue 7959657    priority 45
10 start_wqthread + 30 (libsystem_c.dylib) [0x981a5cca]
   10 _pthread_wqthread + 441 (libsystem_c.dylib) [0x981bde12]
     10 _dispatch_worker_thread2 + 285 (libdispatch.dylib) [0x942e4f02]
       10 _dispatch_call_block_and_release + 15 (libdispatch.dylib) [0x942e7f8f]
         10 __71-[NSApplication(NSUbiquity) _asynchronouslyPrefetchUbiqityContainerURL]_block_invoke_0 + 44 (AppKit) [0x93416cd0]
           10 -[NSFileManager URLForUbiquityContainerIdentifier:] + 332 (Foundation) [0x955a537d]
             10 dispatch_semaphore_wait + 36 (libdispatch.dylib) [0x942e71f5]
               10 semaphore_wait_trap + 10 (libsystem_kernel.dylib) [0x913ee80e]
                *10 semaphore_wait_continue + 0 (mach_kernel) [0xffffff8000233ec0]
Thread 0xbef8     DispatchQueue 1701273966 priority 49
10 _dispatch_mgr_thread + 53 (libdispatch.dylib) [0x942e67a9]
   10 kevent + 10 (libsystem_kernel.dylib) [0x913f19ae]
    *10 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Thread 0xbf03     priority 47
10 thread_start + 34 (libsystem_c.dylib) [0x981a5cee]
   10 _pthread_start + 344 (libsystem_c.dylib) [0x981bb557]
     10 __NSThread__main__ + 1396 (Foundation) [0x9560e15b]
       10 -[NSThread main] + 45 (Foundation) [0x9560e1d8]
         10 -[SFAppApplicationDelegate _doSyncManagerSetup:] + 59 (SFApplication) [0x2cf762b]
           10 -[SFUSyncManager documentsPath] + 34 (SFUtility) [0x18ed252]
             10 -[SFUSyncManager(SFUSyncManagerPrivateMethods) _containerURL] + 229 (SFUtility) [0x18ed965]
               10 -[NSFileManager URLForUbiquityContainerIdentifier:] + 332 (Foundation) [0x955a537d]
                 10 dispatch_semaphore_wait + 36 (libdispatch.dylib) [0x942e71f5]
                   10 semaphore_wait_trap + 10 (libsystem_kernel.dylib) [0x913ee80e]
                    *10 semaphore_wait_continue + 0 (mach_kernel) [0xffffff8000233ec0]
Binary Images:
             0x1000 -           0x167fff com.apple.iWork.Numbers 2.3 (554) <1540DC91-ED75-AD99-24BD-22010B9894D5> /Applications/Numbers.app/Contents/MacOS/Numbers
          0x1857000 -          0x1911ff3 com.apple.Keynote.sfutility 1.0 (0.0.1d1) <ED93C91F-C30E-541E-BDD3-04A25579EAFB> /Applications/Numbers.app/Contents/Frameworks/SFUtility.framework/Versions/A/SF Utility
          0x2ce2000 -          0x2da0fff com.apple.sf.sfapplication 1.0 (1.0) <ED347FE0-B441-1346-3267-5A3D36F4292F> /Applications/Numbers.app/Contents/Frameworks/SFApplication.framework/Versions/ A/SFApplication
         0x907f4000 -         0x90901057 libobjc.A.dylib <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
         0x913dc000 -         0x913f6ffc libsystem_kernel.dylib <C17D49D0-7961-3B67-B443-C788C6E5AA76> /usr/lib/system/libsystem_kernel.dylib
         0x92017000 -         0x923faff3 com.apple.HIToolbox 2.0 <5A312E41-9940-363E-B891-90C4672E6850> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
         0x9334f000 -         0x93f0bffb com.apple.AppKit 6.8 (1187.34) <06EDB1D1-3B8A-3699-8E3A-D8F50A27AB7C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
         0x942e2000 -         0x942f4ff7 libdispatch.dylib <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
         0x94434000 -         0x9448dfff com.apple.AE 645.3 (645.3) <6745659F-006D-3F25-94D6-DF944E9A01FD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
         0x95352000 -         0x9553aff3 com.apple.CoreFoundation 6.8 (744.12) <E939CEA0-493C-3233-9983-5070981BB350> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
         0x95570000 -         0x9588dff3 com.apple.Foundation 6.8 (945.11) <03B242AC-519C-3683-AA52-E73536B3D55F> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
         0x981a5000 -         0x98262feb libsystem_c.dylib <B1F6916A-F558-38B5-A18C-D9733625FDC9> /usr/lib/system/libsystem_c.dylib
*0xffffff8000200000 - 0xffffff800074033c mach_kernel <69A5853F-375A-3EF4-9247-478FD0247333> /mach_kernel
Process:         accountsd [360]
Path:            /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
Architecture:    x86_64
Parent:          launchd [304]
UID:             501
Sudden Term:     Clean (allows idle exit)
Task size:       1436 pages
Thread 0x185a     DispatchQueue 1          priority 31
10 start + 1 (libdyld.dylib) [0x7fff868a97e1]
   10 ??? (accountsd + 3048) [0x10d5ccbe8]
     10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8a5f56b2]
       10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8a5f5ee6]
         10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8a5f0803]
           10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff85059686]
            *10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x1866     DispatchQueue 2          priority 33
10 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff885ed9ee]
   10 kevent + 10 (libsystem_kernel.dylib) [0x7fff8505bd16]
    *10 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Binary Images:
        0x10d5cc000 -        0x10d5ccfff accountsd <0982A50A-159D-3E63-A2EC-6447F3706436> /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
     0x7fff85049000 -     0x7fff85064ff7 libsystem_kernel.dylib <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
     0x7fff868a7000 -     0x7fff868aaff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
     0x7fff885e9000 -     0x7fff885feff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
     0x7fff8a5c1000 -     0x7fff8a7aafff com.apple.CoreFoundation 6.8 (744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
*0xffffff8000200000 - 0xffffff800074033c mach_kernel <69A5853F-375A-3EF4-9247-478FD0247333> /mach_kernel
Process:         AirPort Base Station Agent [443]
Path:            /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
Architecture:    x86_64
Parent:          launchd [304]
UID:             501
Sudden Term:     Clean
Task size:       512 pages
Thread 0x2bba     DispatchQueue 1          priority 30
10 start + 1 (libdyld.dylib) [0x7fff868a97e1]
   10 ??? (AirPort Base Station Agent + 71957) [0x1075e1915]
     10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8a604371]
       10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8a5f56b2]
         10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8a5f5ee6]
           10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8a5f0803]
             10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff85059686]
              *10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x2bdc     DispatchQueue 2          priority 33
10 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff885ed9ee]
   10 kevent + 10 (libsystem_kernel.dylib) [0x7fff8505bd16]
    *10 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Thread 0x2c1b     priority 31
10 thread_start + 13 (libsystem_c.dylib) [0x7fff86cce181]
   10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff86ce1742]
     10 __select + 10 (libsystem_kernel.dylib) [0x7fff8505b322]
      *10 ??? (mach_kernel + 3581216) [0xffffff800056a520]
Binary Images:
        0x1075d0000 -        0x1075e6ff7 com.apple.AirPortBaseStationAgent 1.5.5 (155.7) <F3A0627B-7620-3A09-A390-3FEBA3DE9CCD> /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
     0x7fff85049000 -     0x7fff85064ff7 libsystem_kernel.dylib <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
     0x7fff868a7000 -     0x7fff868aaff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
     0x7fff86ccd000 -     0x7fff86d99fe7 libsystem_c.dylib <8CBCF9B9-EBB7-365E-A3FF-2F3850763C6B> /usr/lib/system/libsystem_c.dylib
     0x7fff885e9000 -     0x7fff885feff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
     0x7fff8a5c1000 -     0x7fff8a7aafff com.apple.CoreFoundation 6.8 (744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
*0xffffff8000200000 - 0xffffff800074033c mach_kernel <69A5853F-375A-3EF4-9247-478FD0247333> /mach_kernel
Process:         aosnotifyd [77]
Path:            /usr/sbin/aosnotifyd
Architecture:    x86_64
Parent:          launchd [1]
UID:             0
Task size:       2124 pages
Thread 0x28e      DispatchQueue 1          priority 31
10 start + 1 (libdyld.dylib) [0x7fff868a97e1]
   10 ??? (aosnotifyd + 36447) [0x100e64e5f]
     10 ??? (aosnotifyd + 35537) [0x100e64ad1]
       10 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268 (Foundation) [0x7fff8fa7689e]
         10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8a5f56b2]
           10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8a5f5ee6]
             10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8a5f0803]
               10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff85059686]
                *10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x32c      DispatchQueue 2          priority 33
10 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff885ed9ee]
   10 kevent + 10 (libsystem_kernel.dylib) [0x7fff8505bd16]
    *10 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Thread 0x37f      priority 63
10 thread_start + 13 (libsystem_c.dylib) [0x7fff86cce181]
   10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff86ce1742]
     10 __NSThread__main__ + 1345 (Foundation) [0x7fff8fa71612]
       10 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356 (Foundation) [0x7fff8fa13586]
         10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8a5f56b2]
           10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8a5f5ee6]
             10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8a5f0803]
               10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff85059686]
                *10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x8fa      priority 31
10 thread_start + 13 (libsystem_c.dylib) [0x7fff86cce181]
   10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff86ce1742]
     10 __select + 10 (libsystem_kernel.dylib) [0x7fff8505b322]
      *10 ??? (mach_kernel + 3581216) [0xffffff800056a520]
Binary Images:
        0x100e5c000 -        0x100ea3ff7 aosnotifyd <A9359981-2023-3781-93F1-89D423F0F712> /usr/sbin/aosnotifyd
     0x7fff85049000 -     0x7fff85064ff7 libsystem_kernel.dylib <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
     0x7fff868a7000 -     0x7fff868aaff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
     0x7fff86ccd000 -     0x7fff86d99fe7 libsystem_c.dylib <8CBCF9B9-EBB7-365E-A3FF-2F3850763C6B> /usr/lib/system/libsystem_c.dylib
     0x7fff885e9000 -     0x7fff885feff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
     0x7fff8a5c1000 -     0x7fff8a7aafff com.apple.CoreFoundation 6.8 (744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
     0x7fff8f9dc000 -     0x7fff8fd38fff com.apple.Foundation 6.8 (945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
*0xffffff8000200000 - 0xffffff800074033c mach_kernel <69A5853F-375A-3EF4-9247-478FD0247333> /mach_kernel
Process:         Aperture [323]
Path:            /Applications/Aperture.app/Contents/MacOS/Aperture
Architecture:    x86_64
Parent:          launchd [304]
UID:             501
Task size:       100077 pages
CPU Time:        0.002s
Thread 0x176a     DispatchQueue 1          priority 46         cpu time   0.002s
10 ??? (Aperture + 65012) [0x104adedf4]
   10 ??? (Aperture + 66722) [0x104adf4a2]
     10 NSProApplicationMain + 378 (ProKit) [0x106001324]
       10 -[NSApplication run] + 517 (AppKit) [0x7fff85804283]
         10 ??? (Aperture + 4678149) [0x104f45205]
           10 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff8580ced2]
             10 _DPSNextEvent + 685 (AppKit) [0x7fff8580d613]
               10 BlockUntilNextEventMatchingListInMode + 62 (HIToolbox) [0x7fff874a7cd3]
                 10 ReceiveNextEventCommon + 356 (HIToolbox) [0x7fff874a7e42]
                   10 RunCurrentEventLoopInMode + 209 (HIToolbox) [0x7fff874a80a4]
                     10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8a5f56b2]
                       10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8a5f5ee6]
                         10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8a5f0803]
                           10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff85059686]
                            *9 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
                            *1 hndl_mach_scall64 + 19 (mach_kernel) [0xffffff80002ced53]
                              *1 ??? (mach_kernel + 678678) [0xffffff80002a5b16]
                                *1 mach_msg_overwrite_trap + 427 (mach_kernel) [0xffffff800021970b]
                                  *1 ipc_mqueue_receive + 59 (mach_kernel) [0xffffff800021310b]
                                    *1 thread_block_reason + 275 (mach_kernel) [0xffffff800022d9f3]
                                      *1 ??? (mach_kernel + 187521) [0xffffff800022dc81]
                                        *1 processor_idle + 227 (mach_kernel) [0xffffff800022f1c3]
                                          *1 machine_idle + 282 (mach_kernel) [0xffffff80002b8c5a]
Thread 0x189c     DispatchQueue 2          priority 48
10 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff885ed9ee]
   10 kevent + 10 (libsystem_kernel.dylib) [0x7fff8505bd16]
    *9 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
    *1 hndl_unix_scall64 + 19 (mach_kernel) [0xffffff80002ced33]
      *1 unix_syscall64 + 522 (mach_kernel) [0xffffff80005e182a]
        *1 kevent + 52 (mach_kernel) [0xffffff800054e344]
          *1 ??? (mach_kernel + 3467147) [0xffffff800054e78b]
            *1 kqueue_scan + 187 (mach_kernel) [0xffffff800054f15b]
              *1 thread_block_reason + 275 (mach_kernel) [0xffffff800022d9f3]
                *1 ??? (mach_kernel + 187521) [0xffffff800022dc81]
                  *1 processor_idle + 227 (mach_kernel) [0xffffff800022f1c3]
                    *1 machine_idle + 282 (mach_kernel) [0xffffff80002b8c5a]
Thread 0x1993     priority 46
10 thread_start + 13 (libsystem_c.dylib) [0x7fff86cce181]
   10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff86ce1742]
     10 __NSThread__main__ + 1345 (Foundation) [0x7fff8fa71612]
       10 -[XTThread run:] + 329 (ProXTCore) [0x106cd2282]
         10 -[XTMsgQueue waitForMessage] + 47 (ProXTCore) [0x106cd303a]
           10 -[NSConditionLock lockWhenCondition:beforeDate:] + 235 (Foundation) [0x7fff8fa9c789]
             10 -[NSCondition waitUntilDate:] + 357 (Foundation) [0x7fff8fa9c933]
               10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8505b0fa]
                *10 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5d30]
Thread 0x1994     priority 44
10 thread_start + 13 (libsystem_c.dylib) [0x7fff86cce181]
   10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff86ce1742]
     10 __NSThread__main__ + 1345 (Foundation) [0x7fff8fa71612]
       10 -[XTThread run:] + 329 (ProXTCore) [0x106cd2282]
         10 -[XTMsgQueue waitForMessage] + 47 (ProXTCore) [0x106cd303a]
           10 -[NSConditionLock lockWhenCondition:beforeDate:] + 235 (Foundation) [0x7fff8fa9c789]

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Downloaded pages from app store but still can's save documents. Program says I need to purchase it still.

Downloaded pages from app store but still can's save documents. Program says I need to purchase it still. What do I do?

You need to totally delete the demo version first:
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=105&mforum=iworktips ntrick
Peter

Numbers says update from app store macbook

Numbers says update from app store (macbook update) but Apple site says software update if installed originally from disc.Neither works and won't open in Macbook?

You say you used the App Store to update Aperture, but how did you buy Aperture orignally? Was your Aperture version bought from the App Store or did you buy Aperture as a retail version on DVD?

I'm now at Sudan. I'm from Bangladesh. After coming Sudan I can't download/install any application from apps store. It shows error code-1009. Now what to do ? can anybody help me....?

I'm now at Sudan. I'm from Bangladesh. After coming Sudan I can't download/install any application from apps store. It shows error code-1009. Now what to do ? can anybody help me....?

Are you trying to download apps from the Sudan app store? If so, you have to have a valid credit card and billing address in the country of the app store to purchase from that app store.
Some countries also have restrictions on the apps and functions allowed in their countries.

I have mac air , i am unable to download latest OS yosemite from App store. Everytime its shows errors . Pls advice how to download

I have Mac Air , I am trying to download latest OS yosemite from App store . But i am unable to download as its showing error. Pls advice is there any other options to download . Thanks

get an error message.
Care to share what the error says? My mind reading skillz are nill this early in the morning.

Trying to download OS X Mavericks from App store but the download essentially stalls after downloading about 5.26 GB with a message that it is "calculating." How can I get the complete download?

I've tried downloading OS X Mavericks from App store, but the download stalls with a message "calculating." How can I get the download to finish?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Download flash player 11 from app store

Download flash player 11 from app store not working

There IS NO FLASH PLAYER in the App Store
You shouldn't be using Flash Player 11 anyway. Use 12: Flash Player 12 (Mac OS X)

HT1373 i have downloaded logic pro x from app store to my computer, can i transfer this to my bigger more powerful computer that doesnt use internet

i have downloaded logic pro x from app store to my computer, can i transfer this to my bigger more powerful computer that doesnt use internet

Welcome to Apple Support Communities
Of course. If your other Mac is compatible with Logic Pro X, simply copy Logic Pro X from Applications folder to the external disk. Then, connect your external disk to the other computer, and move Logic Pro X to Applications folder.
See > http://www.apple.com/logic-pro/specs

HT204003 Since I downloaded version 1.06 my app store is not working anymore !?? Can u help me plz?

Since I downloaded version 1.06 my app store is not working anymore !?? Can u help me plz?

just reset your iphone and then re update it from itunes. then things should work smoothly

Mavericks won't download to my macbook from apps store

mavericks won't download to my macbook from apps store

Make sure the Firewall is turned off in Sytem Preferences > Securitiy & Privacy > Firewall
Make sure Gatekeeper is enabled.
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.

Deleted app appears in updates page from App Store

I had installed an app from store named Who is the killer. I deleted the app and now shows as an update and i can't get rid of it. I do not have any back up disks attached. How can i remove this from app store's update section?

If i hide this into purchases, it still shows in updates an i have 1 badge in the app store. I followed a few stepes as searching with easy find files which i think were related, reindexed spotlight and i still see the update available for the deleted app. If i click update, it just reinstalls it and so on.

HT3702 I only download things that are free from App Store, but sometimes it doesn't let me download something saying there is a problem with a previous purchase? So why won't it let me??

Why won't the App Store let me download things that are free, just because I don't have money on my card sometimes, it's free so I just don't get it??

You can try to make a new account on iTunes Store if you didnt have yet.
I had the same problem with iTunes Store, the only thing you can do is to put some money on that credit card you are using with you account. iTunes Store already keeping some money for the last purchase you made you can see all info on the Account option and then Purchase history ...

Downloading Mountain Lion upgrade from App Store failed

I'm upgrading my wife's iMac from Snow Leopard 10.6.8 to Mountain Lion. Just tried to download the Mountain Lion upgrade from the App Store. I paid for it, clicked on the download, the little icon did it's fancy leap down to the application bar at the bottom of the page, and the item in the app store said it was downloading as well as the white bar beneath the icon in the app bar at the bottom of the screen. Nothing happened. I left the computer and came back about ten minutes later. The app store had crashed. Rebooted it. Tried the download process again. Same result.
I paid about $20 for the system software upgrade so I would like, if possible, to use the app store item if I can. Is there a solution without a trip to the Apple Store to buy the system upgrade?
John Kendrick

Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.

Why I can not download and update software from App store?

When I want to install some software, only display"please wait",I cannot download and update anyone! Please,help me!!!!

Hi maplefox, it would be a great help to the communities if you were to include:
1: the equipment you're using and any software you're currently running
2; a brief synopsis of what apps or software you're trying to download.
At the bottom of any community members' replies it will have a brief list of the equipment they have and whatever software they're running.
Could you please be more concise with the details of what you are trying to do, and we are more than happy to help. Even more experienced members have problems from time to time.
It would also help if you could take a screenshot to illustrate what you are experiencing.
To do that, if you are using a keyboard, press 'Command', 'shift' and '4'. A 'crosshair' looking like a gunsight will appear on your screen. With your mouse, or trackpad, finger depressed, move the crosshair to the onscreen image, move the crosshair across (from the top left corner) and drag down (to the bottom right corner) until you've covered the area you want to show and just release your finger. the screen shot will appear on your screen. To show it as part of your query page, click on the camera icon and a window will appear asking you to choose an image or file. Click on the screen shot, and then click on 'Insert. Job done.

Trying to update "Pages" from App Store. An old email address shows up and am unable to delete.

I am able to purchase a new app from Apple App store using my current email address and password. I am not able to update a previously purchased app (for instance "Pages") that I purchased some time ago when I had a different email address. When I try to update Pages a "grey out" edition of my old email address is sitting in the id box and I am not able to delete it or get it out of the box and use my newer (2 years) email address. I have even tried to update my current email address with a new password which has absolutely no effect when I try to update Pages. Anyboday have an idea on how to get the old email address out of the id box?

Delete Pages and then download it from the desired Apple ID. This may require repurchasing it.
(100086)

Downloaded Numbers are Pages from App store - neither are working?

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