Downloaded Pages today and it won't save anything. Says I need a purchased serial number which was not sent to me. What's up?
Downloaded Pages today and it won't save anything. Says I need a purchased serial number which was not sent to me. What's up?
You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.
Similar Messages
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Updated to Yosemite, no problem. now iPhoto and iMovie won't open. Says I need to update software however, when i try to update indicates my User ID and PW won't work for these two pieces of software. User ID and PW works everywhere else.
I am having the same problem. I even changed my password and updated all of my security information. Now it just gives me an error and retry message, which of course also does not work. Went to support and was going to open a chat (seemed the simpler option) and received a message that my support has expired for this serial number unless I want to pay $29.00. So I chose the option to call later, which was the exact time suck I was trying to avoid. Why wouldn't the new operating system also update the apps that were already part of my old platform?
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I have a MacBook running OS X v10.6.8 and I'm trying to upgrade to Mouton Lion but I can"t download it from the app store. It says I need a intel core duo which i have. does anyone know whats happening here?
Check that your computer is compatible with Mountain Lion.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory (More is better - 4 GB minimum seems to be the consensus)
8 GB or more of available space
If your computer isn't compatible, you might be able to upgrade to Lion.
Computer Compatibility - Lion
Check to make sure your applications are compatible. PowerPC applications are no longer supported.
Application Compatibility
You can also check which applications are PowerPC by going to the menu, select About this Mac, click on More info…, then click System Report and select Software/Applications. -
i have ios7 on my iphone 4 I now have a iphone5 with ios8 I cannot access the cloud to download my contacts and apps. the error is both phones need to be ios8, my iphone4 will not allow changing to ios8. can anyone help. Thanks
Contact Apple and speak to someone in account security.
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Verizon says I have plenty of iCloud storage. iCloud says I need to purchase storage. Which is correct? My phone won't back up.
Verizon wouldn't have any idea how much iCloud storage you have; they don't have access to your account. Go to Settings>iCloud>Storage & Backup>Manage Storage and tap the name of your phone under Backups. The bottom of the screen will tell you how much storage you have left and Next Backup Size will tell you how much you need to back up.
If you need to reduce your storage, this article provides some suggestions: http://support.apple.com/kb/ht4847. -
I am trying to upgrade to the latest version of firefox. When I attempt to run the install I get a message saying I need to reboot to finish installing a previous version of firefox. I have rebooted several times and still get the same message.
bernielpw wrote:
... I installed MacKeeper and everything is working great for now. ...
See Here... Beware MacKeeper
Uninstall MacKeeper here
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/ -
I can't launch the new 5.0. It won't quit from the dock either so I can restart and I'm unable to use it. I've used Firefox for years so I know how to use the program.
Hi and welcome to Discussions,
when you have booted into OSX go to System Preferences - Startup Volume and choose your OSX partition as the default startup.
Do the needed restart and your iMac should boot into OSX without the Option key.
As for your Windows installation: was it ever successful or did the black screen error message came up during installation ?
Stefan -
anyone got any suggestions as to how I can go about gettings back into the settings menu?
do a reset, no data loss. HOld down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
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Apple offers a download for 11.0 .5 or something but I now can't connect my iPhone with OS 7 to my computer with ver 11.0.5!!
I wished that was a warning that had been publicized before I upgraded the phone OS !!!
What do I do????Hello jocko666,
Thank you for your question. It sounds like you are trying to install iTunes 11.1 on your Windows Vista computer. Windows Vista is compatible with iTunes 11.1. You can check the other requirements here:
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store
You can download the latest version of iTunes here:
Download iTunes
http://www.apple.com/itunes/download/
If you are running Windows (64-bit), you can download iTunes 11.1 from here:
iTunes 11.1 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I purchased Lightroom 5 and Elements 12 and installed them on a computer. I now have a new computer, and wish to install them on the new one. When I tried to do so, my only option seemed to be Adobe Cloud. When I was asked for my LR serial number, it was not accepted. Please help me install these two products; I prefer stand-alone, rather than a monthly fee. Thank you
PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh -
i have downloaded pages 5 and installed and have been using it. when i turned my computer on today and tried to open a document, it was not there! How do i find pages 5?
Are you sure you are in the same User account as you installed Pages 5?
Peter -
is the new microsoft 'critical' up date real? When I click to download nothing happens and it won't let me cancel.
Choose About this Mac from the Apple menu, click on the version twice, append the last three digits of the computer's serial number to http://www.everymac.com/ultimate-mac-lookup/?search_keywords= , load the page, and check the computer's maximum OS version. If that's the current version, click here and read the entire page. If not, you can't use the Mac App Store version.
(94480) -
My ipad air was bought and activated AFTER September 1st (activated December 25th) and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, These apps had to be deleted as I needed to update them. Now I cannot get the free version on my ipad. I have searched the internet to see if there is a solution, and I found a few but unfortunately none have worked. I desperately need these apps as my iPad is used for school. Is this an issue I should take up with the apple support centre or something? Please help! Thanks
How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
Cheers, Tom -
Downloaded 2 rentals and they won't play. They ask if I would like to begin the rental period, I say yes and it takes me to the dvd screen, but does not play. I hit play, fast forward, skip chapters and nothing.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
afyer updating to yosemite aperture, pages, numbers and keynote won't open
i have tried updating them via app store only be told they aren't authorised on this account, they were bought and installed with this mac and there has never been a problem updating before so why now?
this is the fourth time i have had to type this question out. what a terrible lay out for a support section!this is the fourth time i have had to type this question out. what a terrible lay out for a support section!
You aren't likely to get an answer with that type of attitude. BTW, you are not contacting Apple on these forums. We are all volunteer end users just like you. If you want support, then call AppleCare and you can get one-on-one assistance.
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