Downloaded Photoshop Elements 12, unable to log in

My company purchases a copy of photoshop elements 12. You are able to download the program, and enter the serial number. When you try to open the program, nothing happens, it disappears from screen. Beyond frustrated with the lack of help for customers who are experiencing a problem. Starting chat discussions is not the way to resolve an issue. Much easier to pick up the phone and TELL Tech Support the issue you are having.

Ah! I go to expert mode and it now allows me to use the layers tool (such as Layer>New Layer). Why is this not an option in the quick or guided settings? Thank you so much for your help, this has resolved a big problem for me!

Similar Messages

  • I am unable to download photoshop elements 11.

    I can not download Photoshop Elements 11.  I disabled my antivirus.  I have Windows XP.

    Try using a different browser. 
    If you still have a problem, try downloading the trial version via the page linked below.  Be sure to follow the Very Important Instructions before starting the download.
    Photoshop/Premiere Elements 11:
    http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

  • Downloading Photoshop Elements 10

    My computer was rebuilt and I lost all my programs. I purchased Photoshop Elements 10 on-line about 6 months ago.  In my products when I log in I see the program but do not see it in my order history because I purchased it 6 months ago.  How do I download Elements 10 again so I can put in the serial number.  I can only find Elements 11.
    Thank you.

    If you are unable to find the installer for PSE 10 then You can download Photoshop Elements 10 installer from : http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
    Please follow Very Important Instruction given to the page before clicking on download button.
    you can serialize and activate the software using the serial number.

  • Can't download Photoshop Elements 10 from My Orders

    Hi,
    I need to download Photoshop Elements 10 for a new computer (I de-activated product on old machine). When I log-in to my Abode account I cannot see it in the Order History section where you would normally download it. The product and its serialis however visible in the My Products section.  Is there anywhere else I can download the installer file, even if it's a trial version I can then upgrade with serial?
    Cheers

    You can download PSE 10 from the below link but make sure to read the "Very Important Instructions", mentioned on the website, properly before downloading it.
    http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l

  • I have a new computer and I am trying to find a link to download photoshop elements premier 11 the link I was sent by the tech only shows what I need...what I need is an actual download button

    I have a new computer and I am trying to find a link to download photoshop elements premier 11 the link I was sent by the tech only shows what I need...what I need is an actual download button

    This is actually the Photoshop forum. Premiere Elements forum is here
    Premiere Elements
    I assume you realise that 11 is not the current version, which is now up to 12
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=us
    And if yes, that you had 11 installed on your last computer?   Did that come on a disk or download?  If disk, have you now lost that disk?
    If yes, and you registered your software, log on to your Adobe account, and find My Orders (or similar).  You may find the download link and your serial number there.

  • Can anyone help? I downloaded photoshop elements trial and got a error message to download support advisor

    Can anyone help? I downloaded photoshop elements trial and got a error message to download support advisor

    The Adobe Support Advisor has been discontinued
    The Adobe Support Advisor tool was used to analyze
    installer log and  system information associated with installation
    errors. The tool has been  replaced with improved installation support
    mechanisms. Please visit Adobe Support  section for Knowledge base
    articles around Installation.
    Source: Adobe - Adobe Support Advisor
    If you tell us which version of PSE you have downloaded and what is your operating system then somebody here might be able to help you.
    Good luck.

  • Downloaded photoshop elements 11 to MacBook Pro OS 10.7.4 but not reading docs-look encrypted

    downloaded photoshop elements 11 to MacBook Pro OS 10.7.4 but unable to read download- text only doc which reads encrypted

    here's a link to ps elements 11 help (including documents):  http://helpx.adobe.com/photoshop-elements/release-note/photoshop-elements-11-release-notes .html

  • Downloading photoshop elements 11 problems.

    I am unable to download th recently purchased photoshop elements 11 program.  I have tried both options.,

    Hi paslawski-2,
    Are you getting any error while downloading Photoshop Elements 11.
    Regards,
    Abhijit

  • I have downloaded Photoshop Elements 11 to my Samsung Data 1 tablet. How do I open it?

    I have downloaded Photoshop Elements 11 to my Samsung Data 1 Tablet, but when I try to open it, I get an error message saying "unable to find the application to perform this action".  What application do I need?

    Which operating system is your Samsung running? Probably Android.
    Photoshop Elements 11 is a desktop application and only runs on Windows XP, 7 or 8 or Mac OSX
    http://www.adobe.com/products/photoshop-elements/tech-specs.html
    Photoshop Touch is designed for use on Android tablets. Purchase from the Google Play store.
    http://www.adobe.com/products/photoshop-touch.html

  • Downloaded photoshop elements 12 it is giving me the option to open with... what do i do

    I HAVE HAD LOTS OF PROBLEMS. I HAVE BEEN TRYING TO DOWNLOAD PHOTOSHOP ELEMENTS 12 BACK ON TO MY LAPTOP AS IT WAS BROKEN AND NOW HAS BEEN FIXED. WHILE DOING THIS THE FIRST 2 TIMES I HAD A MESSAGE APEAR AT TEH END OF TEH DOWNLOADING SAYING
    ADOBE READER COULD NOT OPEN PHOTOHSHOP ELEMENTS 12 WWEFDJ.DMG BECAUSE IT IS EITHER NOT A SUPPORTED FILE TYPE
    I HAVE THEN OPENED UP FIREFOX AND HAVE DOWNLOADED IT ON THAT. NOW IT IS GIVING ME THE OPTION TO OPEN WITH?
    PLEASE HELP ME HOW DO I OPEN THIS TO INSTALL

    Wow.  That's weird.
    Is your iPad jailbroke?  If it is, all bets are off.  If it is not jailbroke, keep reading.
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • I have tried to download Photoshop Elements 10 three times now and it has crashed every time???

    I have tried to download Photoshop Elements 10 three times now and it has crashed every time.  I checked my settings and the format on my computer is Max OS Extended.  I read that 3 other people were having the same problem.  Did anyone figure out how to fix this or does Photoshop Elements not run on Mac OS X?
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 9 error(s), 8 warning(s)
    WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
    ERROR: DS013: Verifying payload integrity : Failed with code 1
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Smartsound3: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed
    ERROR: DW050:  - Smartsound1: Install failed
    ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
    ERROR: DW050:  - Smartsound2: Install failed

    Sfasolo it appears you are installing Photoshop Elements as opposed to downloading Photoshop Elements.  For the error you have described I would recommend reviewing Updated installation instructions | Premiere Elements 10 | Mac OS - http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html.

  • Error message when downloading Photoshop element 12 : Arvato Berthelman - Erreur de l'Assistant de téléchargement - Malheureusement, il y a un problème avec le lien vers ce fichier. Ce problème peut être dû au nombre d'utilisateurs en train de télécharger

    Error message when downloading Photoshop element 12 : (I have bought the licence in a shop)
    Arvato Berthelman -
    Erreur de l'Assistant de téléchargement -
    Malheureusement, il y a un problème avec le lien vers ce fichier. Ce problème peut être dû au nombre d'utilisateurs en train de télécharger le fichier, ou le produit peut ne plus être disponible. Veuillez réessayer dans quelques minutes. Si ce lien n'est toujours pas disponible, veuillez contacter le service clientèle à l'adresse [email protected] ou au numéro 604-915-5200.
    ==> BOTH @ and phone number are wrong !!

    Hi Mireille56,
    From where are you trying to download the software.
    [email protected] is not an Adobe Support email.
    Please try downloading Photoshop Elements 12 from : http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&sdid=ZPQM
    Regards,
    Rave
    < Translated via Google >
    Salut Mireille56,
    D'où que vous essayez de télécharger le logiciel.
    [email protected] n'est pas un e-mail de support d'Adobe.
    S'il vous plaît essayez de télécharger Photoshop Elements 12 à partir de: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&sdid=ZPQM
    Cordialement,
    Rave

  • How can I successfully download Photoshop Elements 7.0?

    Sorry if there is a question like this already.
    I got a new laptop today. I downloaded all my software and transferred my files. However I have been unsuccessful to download Photoshop Elements 7. I have the disk and I have it installed in my old laptop. I have not had a problem with installing it before aside from it taking too long now and then.It always stops downloading when it is installing the background pictures. It specifically stops when it is installing the Grass Mat. jpeg or the Hand Made Paper01.jpeg.
    I get the error message "error 1305. Error reading from file C:\ProgramData\Adobe\Photoshop Elements\7.0\Photo Creations\backgrounds\ (Grass Mat.jpeg/Hand Made Paper01.jpeg). Verify if the file exists and that you can access it."
    I followed the troubleshoot Adobe offers for this error without success. When I tried to install it from my desktop,but the file Data1 or something couldn't be copied because my laptop could not read it. I tried taking out the disk and putting it in again, I tried manually downloading from 'Computer', and I have also temporarily turned off my anti-virus protection.
    I have only fixed the error once the first time when I clicked on the jpeg file it requested (though no photo could be shown so I guess no access?) , but then it got stuck on another jpeg. I need help! I really would love to have this installed.

    Elements 7 is an ancient version but there is a download link available here
    http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml/comment-page-1#comment-2174
    You must follow the Very Important Instructions on that site first before you click the download links.
    Alternatively you can upgrade to the current version Elements 12 for US$79.99.
    http://www.adobe.com/products/photoshop-elements/buying-guide.displayTab3.html

  • How do I download photoshop elements 13 when I keep getting the following messageThis installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.

    I need help with downloading photoshop elements 13

    Moved to Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements or
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • Can't download photoshop elements 13 purchased on line with download page showing not applicable. what must I do next?

    Can't download Photoshop elements 13 purchased on line with download page showing not applicable.
    What must I do next?
    Years ago started with Photoshop 2.0 advanced to Photoshop Deluxe 4.0 so far so good.
    Purchased Photoshop Elements 8 some time ago, but never got help because Elements never downloaded
    and can only use it just to open pictures that's all.
    Now I Purchased adobe Photoshop Elements 13 and if I can't download this one with no help
    with a Trouble Ticket # 186456123 still pending after a week of promises from support calling
    1-800-833-6687 after 4 phone calls, to call me back.
    Who can I call to get my money back?
    My name is Gunter Krummet (nicknamed Bill)
    My phone number is 815-385-1761
    My Email is [email protected]
    Thank You to anyone that contacts me.

    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Maybe you are looking for

  • Mass printing of the POs

    Hi all, Is there any standard transaction in SAP which lists all the unprinted Purchase orders and print out together? regards, Ramachandra DN

  • HT5731 how do you re-download a tv show you purchased

    Well. can you? I bought it, it's going to the same computer?

  • How to create list of string from set of parameters?

    Hey, I have query methods who gets set of parameters for example: getUser(String userName, int userAge)I use in int because this field is not null!!! I want to create a general auditing method - the auditing method get list of query param names and q

  • U450 switches off suddenly

    I've just bought an Ideapad U450 recently. Specs are provided below at the end of this post. Ever since I bought it, it has sporadically shut-down and rebooted on its own. Each time I'll get a memory dump, and it has always been pointing to the wifi

  • A little help to get started

    I see FCP 6 has a ton of options in preferences for setting up your project, however I can't find any options to create a project based upon screen capture, I have created a short instructional video using a screen capture program and now I wish to e