Downloaded photoshop, now unable to open it
I bought the student edition of photoshop off Adobe, and it all installs fine, however when I go to open the programme, the usual photoshop picture doesn't appear, and I double click it and the message 'You can't open the application Adobe Photoshop CS5.1 because it may be damaged or incomplete'
Although it's self explanatory, i have done nothing to interupt the download.
please help.
Hi,
I suggest contacting Adobe Support so that a representative can take you through the troubleshooting process.
You can contact support from this link : Contact Adobe Support
On the support page, click on "I am having trouble downloading or installing my software"
Then select "I am trying to use a single user product I bought from Adobe or another merchant".
You will then have the option to chat with a support representative. You will also have the support numbers listed to the right in case you wish to call support.
Similar Messages
-
Have recently updated Adobe Reader and now unable to open downloaded documents - Message received is could not open 'file name.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). When I check the file it shows Zero KB downloaded but the file appears - any suggestions?
Obviously your download was not successful.
What is your operating system? How exactly do you download such files? -
Recently updated to the latest firmware ios7 now unable to open the keynote files which i am getting from my collegues.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Delete the app and redownload.
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
Cheers, Tom -
I have purchased and installed Facebook, pages and numbers apps. However I am now unable to open any of these apps. When I click on the app the GUI just bleeps. Any suggestions to resolve this please?
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or....
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or....
Try downloading another app - any free app is fine. See if that resets the other apps. -
I have an adj mydmx 2.0 software that I'm downloading is now able to open.... How can i open it?
contact the developer support - link on its iTunes page
-
I downloaded Photoshop cc trial, program opens, states program has a problem and closes right away. how can I get it to work?
I tried uninstalling and installing again same problemMoving this discussion to the Photoshop General Discussion forum.
-
I downloaded photoshop but it wont open it is just there
i downloaded photoshop but it wont open it is just there
Are you trying to open it from the Application Manager? Does Photoshop say Installed next to it?
Have you even looked for similar threads i.e. the two posted in the last few minutes?
http://forums.adobe.com/thread/1248244?tstart=0 -
I downloaded photoshop, but it wont open when i click it
I downloaded photoshop, but it wont open when i click it
That same thing happened to me. I have Windows 8, and I downloaded the Adobe Creative Cloud Download Center, then downloaded Photoshop through it. But then it didn't show up in the Start window, or anywhere else. Then I found it in the Program Files, but when I clicked on it it didn't do anything. But when I downloaded Illustrator the same way, it showed up in the Start menu and it worked.
-
Pick up a virus on laptop, Sent it in to be removed, now unable to access Photoshop. Can I download it again using the ID code.
Try this link and validate with your 24 digit serial number - click here for PSE downloads
-
I downloaded an Adobe file from my email (service provider is MWeb) but now cannot find it on my hard drive and it's not in the recycle bin. It does, however, appear in Firefox downloads but I'm unable to open it from there. How can I recover the file?
Thanks Rob.
I actually had no clue what the core problem was caused by. So it's Windows itself...that helps some.
I'll resubmit there. It might actually have saved time for it to simply have been moved to there instead of off-topic, though I suppose you have to follow protocol. -
I just received my acer aspire 1 netbook and i wanted to download firefox. I have used firefox before on my acer laptop but for some reason when I try to download it now i receive an error message similar to this one: :"unable to open this internent site. The requested site is either unavailable or can not be found" I tried downloading versions 3.6 and 4 beta and received the same message.
That is OK.<br />
It is one of the mirror servers that Mozilla uses
http://www.mozilla.org/community/mirrors.html (The SUNET Archive (se)) -
There was an update a few days ago for Photoshop CC which I downloaded. The update failed and now I cannot open Photoshop. What should I do?
Run teh Cleaner script and start from scratch:
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium -
i tried to update, and now it wont open. when i try to re-download, it tells me that i have to shut down firefox, and that its already running so it wont install. when i click the icon to make firefix start, nothing happens. this is true of my desktop shortcut, and also in the start menu.
I had same problem too. Sometimes Firefox cannot start its interface but its task does run. I can try to turn it off by Windows Task Manager (end process firefox.exe) then start Firefox again. Or else remove it and install again. Hope this help
-
Help please? My first time on this forum so apologies if I boob in some way!
I have a monthly subscription for PS and Lightroom.
When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
I clicked the link and downloaded the update fine.
However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
can anyone help please?Help please? My first time on this forum so apologies if I boob in some way!
I have a monthly subscription for PS and Lightroom.
When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
I clicked the link and downloaded the update fine.
However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
can anyone help please? -
Hello,
I installed a theme on OS X Lion that was actually made for snow leapor, because on a youtube video someone said it works with Lion too,
After installing it I got problems seeing close and minize icons.
And After reinstalling my Macbook pro, I am unable to open finder, Safari, Terminal etc.
I have tried to get help from several help forums, and tried changing files as described here
https://discussions.apple.com/thread/3256533?start=0&tstart=0
Theme was downloaded from here
http://www.fif7y.com/themes/sog/Okay, it's both for your first question: When I import the songs to the library, the songs are not in the correct order as they were on the CD. And, in the process of my importing the songs, the library scrambles the songs in different sections of the library (I explain further below)
I don't know what you mean by "little triangle" pointing up or down. What's that got to do with the price of fish in China? lol
When I get the music in the library the songs come out sorted this way: 2 songs from CD 1 appear one section of the library, then 1 song from CD 2 appears in the next column, along with the album work. Then, I go down farther, and there's a few more of the songs from CD 1 in the next section. I go down again, and maybe 2 or 3 songs are in that column. Along with the artwork for that CD. Then I scroll down again in the library, and there's maybe 3 or 4 songs from CD 1 there. Get the picture? It keeps sorting the songs in that order. And yes, the CDs I was importing were compliation dance CDs, along with some from the same artist, like Barry Manilow.
I hope I answered the questions better so that you can help me Thanks in advance, Glenn
Maybe you are looking for
-
Can't play movies from library on Apple tv
I have been streaming purchased content from my PC to my apple tv with no problems until today. I can see my PC library displayed on the apple tv menu on my tv. I can select a movie to play but after a bit of spinning I end up with the message "au
-
Hi. Could someone please explain the best way to put a FCE video file on a website in the highest possible quality for clients. These files are about 200MB as Quicktime files. I would like the files to play when clicked without making visitors choose
-
T61p Wuxga display refresh rates
Hi! I suspect that my GNU/Linux installation sets the wrong refresh rates for my 15.4" WUXGA 1920x1200 display. It sets the vertical rate at 50, which seems very low. I can't seem to find what the correct rates are in the documentation that came with
-
is my imac with processor 2.4 GHz Intel core 2 duo with memory 1gb 667 MHz DDR2 SDRAM compatible with lion????, is my imac with processor 2.4 GHz Intel core 2 duo with memory 1gb 667 MHz DDR2 SDRAM compatible with lion????
-
After upgrading to Lion, any Excel attachments I receive from a windows machine will not open. Previously under Snow Leopard I was using an older version of Excel and never had any problems. Since upgrading to Lion, I've taken to editing a document i