Downloaded photoshop Windows and now need Mac format - please help

Hi wondering if someone can help me. I recently downloaded Photoshop for Windows and now have switched to a Mac. Is there anyway I can switch my product registration or download over from a windows to a Mac format? and is there a cost involved, or do I need to start again?
Thanks in anticipation!
Cate

There are separate, dedicated license numbers for Macintosh and Windows. 
You need to get on the phone to call Adobe Customer Service and request a "crossgrade", which involves a letter of destruction of the Windows version.  There's a "nominal" charge.

Similar Messages

  • Just downloaded aperture 3.4 update for the app store and now it wont open please help!!

    just downloaded aperture 3.4 update for the app store and now it wont open please help!!

    Just want to echo this complaint.
    I have tried re installing Aperture 3 and I've looked for preferences or something to clear, but nothing helps.  It continues to crash each time I open it no matter what.

  • InDesign CS5 is not opening after deactivation/activation. How can I fix this? Illustrator and Photoshop open and are working fine. Please help!

    InDesign CS5 is not opening after deactivation/activation. How can I fix this? Illustrator and Photoshop open and are working fine. Please help!

    First of all, thank you for replying so promptly to my posts this morning!
    I can't remember how I got the software on his computer, but I'm pretty sure it wasn't through migration assistant.
    I was looking into doing an uninstall of InDesign and a fresh install. However, I initially downloaded the CS5 suite digitally and I can't find out how I am able to perform a fresh install of InDesign. Do you know where I find this info or gain access to download just InDesign again? I can't seem to find anything in my Adobe account that shows where I might do another download.

  • Updated my I tunes yesterday and now it wont open, please help

    updated my I tunes yesterday and now it wont open, please help

    I thought is was too much of a coincidence that the adapter went out the same day, but sure enough it did. Just replaced it and it works fine. Thanks

  • HT1349 The nice man Joseph Shen helped me with my google problem on my iPhone and worked for 2 days and now not working again please help me solve this problem were I can retrieve my messages on the I phone when I am not at home  on my wi Fi is the only t

    The nice man Joseph Shen helped me with my google problem on my iPhone and worked for 2 days and now not working again please help me solve this problem were I can retrieve my messages on the I phone when I am not at home  on my wi Fi is the only time it works correct. Bill. [email protected]  708 752  3667 

    http://lifehacker.com/5852948/what-to-do-if-youve-forgotten-your-iphones-passcod e

  • I have worked many hours on an iphoto book and I am up to page 29.  I cannot add any more pages and I need to!  Please help!!  "Add page" is not working!!!

    I have worked many hours on an iphoto book and I am up to page 29.  I cannot add any more pages past that and I need to!  Please help!!  "Add page" is not working!!!

    Fixed it thanks to similar questions and answers to them.  Thanks all!

  • HT5312 I have used my Apple ID in more than one iPad and iPhone and now it is locked, please help me to open

    During the creation of my apple account I have selected two questions and written the answers. Now to purchase gems for the game I have started the steps. It is calling those answers and I have forgotten. Please help to come out of these security questions.

    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • Downloaded newest itunes, and now need to authorize itunes again. why?

    I downloaded the latest itunes update an iOS update, and now my computer doesn't recognize my itunes. What should I do?

    Hello bucktick1,
    Thanks for using Apple Support Communities.
    The following support article has troubleshooting steps for you to go through in order to resolve this issue of your iTunes not opening:
    iTunes for Windows doesn't open after upgrading in Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/TS2363
    Take care,
    Alex H.

  • I just purchased full from trial but it is windows and I need MAC

    I just purchased a full Adobe Elements from a trial but I see it says for windows and I have a mac

    Please see Return, cancel, or exchange an Adobe order -
    http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.
    Get chat help with orders, refunds, and exchanges (non-CC)
    http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

  • I downloaded Photoshop Elements and now it has become the program that opens photos.

    I recently downloaded Photoshop Elements for editing photos.  Now it has displaced iPhoto as the default program for opening photos.  How do I get the default set back to iPhoto?

    Now it has displaced iPhoto as the default program for opening photos.
    Do you mean that it has replaced iPhoto as the default program for editing photos that are already in iPhoto?
    Or, do you mean that PE is the default application for opening a .jpeg file on your desktop, or elsewhere outside of iPhoto?

  • I have updated to a new version of firefox and lost all of my 'history' i need it back.. I had so much info there and now its gone.. please help me

    a update version of firefox came up.. tellingme to update to new version of firefox. So I did.. it loaded the current version. I always have my 'history' showing. (in the VIEW title on top of screen I go to SIDEBAR, and have history showing. It is on the lest side of screen at all times. I have so many sites and all my research there.. when I updated in was gone.. I need it back.. PLEASE HELP ME... ANYBODY....

    I'm sorry you're having problems with FF 4! Please see the following thread for information on how to downgrade:
    [http://support.mozilla.com/bs/questions/797708 Thread 797708]
    Hope this helps!

  • Installing Windows XP on your Mac. PLEASE HELP!!

    So I am trying to install windows xp on my macbook pro and I am having difficulty doing so. To begin with I do have Parallels already installed on my computer. However I do not have a windows XP cd. My school currently offers a free download of windows xp and other programs to students and what not and I downloaded it from there and received a working product key. Now when I go to open the program its a bunch of grey boxes and when i double click on them it asks what program I would like open them up with.
    Can anyone help me out with this? Thanks

    Wow. The "papa smurf always says..." attitude is amazing.
    You must work for Apple. The condescending attitude is unmistakable and I'm sure I speak for everyone when I say go crawl back under your "did you try holding the shift key down" rock.
    Theop: Installing WindowsXP on your mac requires you to have Bootcamp, which comes with OSX 10.5.6.
    Instructions here: http://www.askdavetaylor.com/howdo_i_install_windows_xp_on_my_mac_using_boot_camp1.html
    Installing with Parallels info is here: http://www.askdavetaylor.com/howdo_i_install_windows_xp_on_my_mac_with_parallels_desktop1.html
    Suggestions for handling people that are rude to you for no reason can be found by watching Silence of the Lambs and Hannibal.
    Sorry for the attitude, but we aren't all unhelpful.

  • I updated software on ipod and now games wont open please help!!!

    i just updated my ipod to the latest software and now when i got to any game it wont open can anyone help me fix this pleaseeeeee

    Try here:
    iOS: Troubleshooting applications purchased from the App Store
    - Game Center games only
    - Do other purchased apps work?
    - Do apps that came with the iPod work?
    - Have you tried a reset. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try downloading/installing a new app.
    - Do the apps really open by very quickly close?

  • Adobe Photoshop in 'creative cloud' need language change, Please Help!!

    I have Adobe Photoshop in 'Creative Cloud', It's in English and I want to change the language in Dutch. Please Help!!
    I just started out with Photoshop on my mac. So every instruction I learned so far (not much) is in dutch. Can anyone provide me with some instructions!
    Thank you so much
    Hannah

    There you go. How can I change the language of my Creative Cloud installation?
    ~ Arpit

  • Moved itunes and now it wont look please help!!

    Alright so My friend let me use his External drive for three month's, I had to reinstall it to the External, losing all my Play counts ratings and what not.
    So now my friend took his External back and i moved the music folder and the folder that itunes was installed on to my Desktop. I finally got itunes back up but all the music is missed place and it cant go on the itunes store or retrieve CD Information. Please help.
    ~Sue

    It sounds like you need to ask your friend if you can borrow the exHD long enough to copy your music files to your PC's internal hard drive.
    They got taken away when the exHD was removed, apparently. itunes (or any other music program, for that matter) won't be able to find or play them if they are no longer around!

Maybe you are looking for