Downloaded playbook apps not showing up on playbook?

Hi,
I'm posting this on behalf of my dad, who like me has a playbook, but i live miles away so i've not been able to set it up for him, so this is a slightly garbeled message from him:
When he got the playbook he did all the inital signing up (he doesnt have a blackberry phone, just the playbook) and as far as he is aware he signed up for a blackberry account. He is able to go onto the app world and download apps, which go into the 'My World' section and have a delete opeion etc. So to me it sounds like he is logged in and can download.
However, they arent showing up on the playbook? With mine I download them and then they appear with all the icons on the bottom screen, but his are nowhere to be found?
Has anyone come across this or got any suggestions?
Thanks!

OOPS,
I feel real intelligent right about now!
The icons were there all along on the first page of the Home Screen where all the App Icons are kept.
All I had to do (on that first page) was to scroll down to the bottom of the Page to see the newly installed Apps.
This solved my problem, which turned out to be a Layer 8 issue as suspected.
Cheers

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