Downloaded Production Premium, but Photoshop will not open
I downloaded Production Premium CS6 onto my MacBook OSX (10.8.5) about a month ago. All of the programs run great, except Photoshop "cannot open due to an error". The window that pops up after clicking the Photoshop icon suggests that I reinstall the software, but I have not found how to do so.
You will have to provide the crash log and other details.
Mylenium
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I have downloaded Premiere elements but it will not open
I have successfully downloaded (it says ready to open) Premiere elements 13 but it will not open and my old version PE 11 will not now open.
I am running Windows 7 64 bit. I downloaded the files from the adobe website and the message after the download was "download complete ready to open".
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I have downloaded Adobe Flashdrive but it will not open certain pages
I have downloaded Adobe Flash Player onto my computer but when I try to go onto various pages that require adobe Flash Player it prompts me to download again.
You downloaded it but, did you install it?
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Purchased Creative Suite 6 Design and Web Premium but Photoshop will not install
I purchased CS6 and all programs install successfully except Photoshop. I keep getting an install error even after I completely uninstalled the creative suite and then reinstalled it. Can you please help?
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF027, DW063 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 0 warning(s)
----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirV57cxuKP/Assets1/Application/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/ADM/AdobeADM.bundle/Contents/MacOS/AdobeADM" to "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/ADM/AdobeADM.bundle/Contents/MacOS/AdobeADM" (Seq 835)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 835)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure -
I'm trying to download an app that's only available on iTunes. I've downloaded iTunes.exe but it will not open on Blackberry passport. Is there a specific .exe version that I need to download?
You can't. iTunes itself runs on Windows PCs or Macs. Any apps available from the iTunes Store will only run on iPhones or iPads.
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After installation CC, Photoshop will not open. Program error?
I got a subscription on Creative Cloud. Downloaded CC and Photoshop, but Photoshop will not open. After the splash-screen, it says something about a program error, and then it stops. I deleted CC and PS and reinstalled everything, but still the same result. I work on a Mac, and all software is up to date..
1. try resetting your preferences: hold down shift-ctrl-cmd while starting ps. you'll see a confirmation dialog if done correctly.
2. if that fails, uninstall, clean and reinstall following the help here, http://www.adobe.com/support/contact/cscleanertool.html -
I can download (from cloud) Adobe Lightroom 4 but it will not open - error 0x000007b
I can download, from Cloud, other Adobe products BUT when I download Lightroom 4 it will not open and gives an error message "This application was unable to start correctly (0x000007b).
Previously I had purchased, singularily, Lightroom 3 and it worked well for almost a year but suddently when I would try to open I received the same error message as above. I have tried MULTIPLE courses to try to fix this but cannot.Mylenium,
Thank you for your reply. Other adobe apps are not a problem, i.e., Adobephotoshop, Adobe Acrobat Xi, etc. The version 3 that was initially purchased worked fine for several months and then reverted to the error message agove. When I purchased Cloud and downloaded LR4 the download was fine but again would not open. I have spent hours on the phone with tech help from India and it was a massive waste of time.... I ran a repair on Windows, downloaded 32bit version of LR3 and it seems to work some...could not find 32bit of LR4. I have installed and removed the program more than 10 times. I do not know what "event viewer" is nor where I would find it. Disappointed in the system and appalled with tech support. -
trying to login to software program known as hamspher (vip simulated ham radio, it downloaded the program but it will not allow me to login with call sign and pin. it has to be opened with what they call a jar file. how do i do this?
This is compatible with Mac? Especially Snow Leopard (if that is what you'e running)?
Have you considered posting your question in their forums?
Here is some information re. the jar file:
http://ostermiller.org/opening_jar_files.html -
I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to.. When I've tried to download and install again it says that the "Object Already Exists." It may exists, but it is not visible in the file or in my list of programs on the Startup Menu.
cactisken
You should not have to uninstall Premiere Elements 12/12.1 in order to install and run Premiere Elements 13 on the same computer unless your computer is overloaded and the computer resources are compromised. Just use one program at a time.
Can you still use 12/12.1 on this same computer that will not let you use 13?
What specific Window operating system are you using?
Let us go through the usual drill...
1. Does the problem exist with and without the antivirus and firewall(s) disabled?
2. Are you using a pen and tablet device instead of a mouse?
3. Did you install the program with antivirus and firewall(s) disabled?
4. Disable the SLCache Folder found in Windows 7, 8, or 8.1 64 bit
Local Disk C
Program Files (x86)
Common Files
Adobe
and in the Adobe Folder should be the SL Cache Folder that you delete or disable by renaming the Folder
from SLCache to SLCacheOLD.
5. Are you running the program as Administrator and is the latest version of QuickTime installed on the same
computer as Premiere Elements 13?
Let us start here and then decide what next.
Thank you.
ATR -
I need to make a pdf document, already made in photoshop, 'page turn' and then add it to my website as an e-brochure. I know I can do this in indesign but indesign will not open pdf files for some inexplicable reason. Any ideas how I can do it without completely starting again?
Hello waitingone,
please try this (all terms are translated from my German programs to my best knowledge):
1. Did the creator of the pdf file enable the import options?
2. See import options: choose an other visibility option for your layer.
3. Let you show the import options and click into one with a black background and try these out (often a gray is selected).
4. See trimming: try the different modes there. Often works: "Media".
5. Is the pdf file (eg from Word) correctly created?
6. Is the PDF file protected? >>> no import possible.
7. If that does not help, store the pdf file in Acrobat, repair possible errors, run the PDF Optimizer before placing in InDesign.
Good luck!
Hans-Günter -
I have updated to snow leopard and I cannot get iPhoto to work or find anywhere to download the appropriate version. I have 8.1.2 but it will not open. What do I need to do?
Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
LN -
I downloaded firefox 3.6.9 but it will not open, says it's corrupted.
Pretty simple, little icon kept popping up urging me to download the newest version of firefox, I tried twice with the same result. It seems to download just fine, but when I go to run the program it says it's corrupted and won't allow me to continue. Never had an issue upgrading before, so I really don't have any idea why it's not allowing it now.
And please dumb down any responses, I'm not technologically inclined!corkyfromhahira wrote:
Please help. I just got the new iPhone. I updated iTunes & restored the phone. I am trying to setup the cloud. I downloaded the links from my pc & it says it is complete and go to control panel and open internet and open cloud. I have to program but it will not open. Why not? What do I do.?
That makes no sense, post the exact error message as it is written please. -
I was un able to install my Adobe suite 5 web premium, but it will not install my updates, (There was an error downloading this update. Please quit and try again later) have done that have unistalled and reinstalled at least 5 times
Eduardo Alejandro Lazo what specific error do you receive when trying to apply the update?
I would also recommend checking the installation logs for the updates you are attempting to apply for errors. You can find details on how to locate and interpret the installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. You are welcome to post any specific errors you discover to this discussion. -
I'm a CC member and I've downloaded and installed Adobe Flash Professional CC, but it will not open. How should I proceed?
You can try:
creative cloud desktop failed to install
Downloading and installing desktop apps from Creative Cloud
Problems with Creative Cloud (apps not starting)
Hope it helps you.
Regards
Rajshree -
Photoshop will not open unless as Admin but that causes other problems
Hi all,
There are two problems:
1. If I don't run photoshop as an administrator
2. If I run photoshop as an administrator.
1. If I don't run as administrator, Photoshop will NOT open. I can't even open .psd by double clicking them. Can't open from the installed directory, can't open from shortcuts. It only works if I right click run as admin or set properties to run as admin.
I am the only user for the system, and I have even taken ownership of all files. Yet, it still requires me to run as admin. I am running CS5 with windows 7 64bit.
2. If I run as admin I cannot drag or drop files into PS. As detailed in here - http://forums.adobe.com/message/3640635. I can open files manually through file menu, but dragging and dropping is disabled (shows a circle with a slash when i drag into PS). Their solution in the forum was to remove running as admin. But if I do that, I get problem 1.
Any ideas?
JasonOption 1: Clearly something went wrong when installing Photoshop, or you have changed permissions on your system for some part(s) Photoshop needs to access. Verify, for example, that you have Full Control access to the root of the hard drive you have identified as scratch. A reinstall of Photoshop might correct this.
Option 2: Windows UAC is likely the culprit here. Some folks choose to turn off UAC completely, which means you'll be running everything as Administrator all the time, but that should not be done without FULLY understanding what UAC does for you and what additional measures you'll take to ensure your system doesn't get infected with malware.
-Noel
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