Downloaded program. Hard drive failed and program lost. Any way to retrieve it?

I purchased my iMac in Dec. of '07 and purchased iWork shortly thereafter by download. Unfortunately my hard drive failed and I didn't have a backup so I lost not only my iWork but also my Snow Leopard update. Is there any way to retrieve these (especially iWork) without having to purchase them again? I haven't had any luck getting through to Apple support.

I you purchased iWork "shortly after" your Mac purchase, there was no app store; the only way you could have bought it was as a retail disk or, if there was a trial version on your Mac, you might have purchased a registration number. If the former is the case, you should have the disk; if it's the latter, I'd suggest calling Apple to see if something can be done.
And: your next purchase should be an external hard drive so you can make a backup.

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Hard drive failed and i lost everything! and after 2 years i bought the thing.

I have a DV9815 laptop. The hard drive failed after i was in the process of rebooting it. All i want is to talk to HP by Email. Now is that hard to do since i cant find an email?! I need a replacement Operating system since it said "No OS found". I want Wndows XP professional instead of Wndows Vista Home Priemium. I do legally own a copy of Windows Vista but i want to downgrade to XP if i can without paying hundreds.
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View Solution.

Hp is not going to give you XP, you will have to buy it if you want it.
You can order recovery media here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
This is a user to user forum, Contact HP directly,
USA
http://welcome.hp.com/country/us/en/contact_us.html
Everywhere else
http://welcome.hp.com/country/us/en/wwcontact_us.html

My hard drive failed and I lost all my data. How can I download my CS6 again?

I bought CS6 online and downloaded it, so all my details were in an email which was lost in the failed hard drive. Can anyone tell me instructions on how to download it again onto my repaired computer?

http://prodesigntools.com/adobe-cs6-direct-download-links.html
Follow the directions EXACTLY or it will not work. In fact, I suggest reading them twice.

HT5248 My hard drive failed and I lost my 09 iWork programs.

I can't find my install DVD, but I do have the serial numbers. How do I get my programs back without having to buy again?

No, send me an e-mail. You'll find my e-mail address in the biography section of my profile when you click on my name in blue or my avatar. It's a very bad idea to post your e-mail address in a public forum. For your safety, I will ask the hosts to remove it.
I await your e-mail.

My hard drive failed and I lost all my mp4s, but I have all my music on my iPhone, how can I transfer those to my iTunes library?

Is there anyway to extract the song files from my phone and add them to my computer?

http://prodesigntools.com/adobe-cs6-direct-download-links.html
Follow the directions EXACTLY or it will not work. In fact, I suggest reading them twice.

My computer hard-drive died and I lost the programs I purchased and installed via download.

My computer hard-drive died and I lost the programs I purchased and installed via download.. Can I somehow re-download what I have already paid for? I am an unemployed student and can in no way afford to buy these programs for A THIRD TIME.
I absolutely, positively NEED the Adobe Creative Suite in order to do my homework (I'm a web and graphic design student). I can not be without these programs!

Yes, there are downloads available. You should check you Adobe account online as there might be links provided there. Your serial numbers will be needed for activation, and they might also be found there.
Since you did not identify a particular version here are general links to all available...
Download and Installation Help -
https://helpx.adobe.com/download-install.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it. Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
http://prodesigntools.com/tag/ddl
Since you lost the installation(s) without deactivating them first you probably should contact Adobe Support thru chat and ask them to reset your activations so that you have the two available to you in case you want to have a backup installation on another machine. For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

How do I re-download podcasts? My external hard drive failed and I can't figure out how to download them again in the updated iTunes.

How do I re-download podcasts? My external hard drive failed and I can't figure out how to download them again in the updated iTunes.

The Time Capsule drive is a network drive. You have to mount it on the desktop before you will be able to drag/drop files onto the disk. More tips are in this thread:
https://discussions.apple.com/message/17312017#17312017
.....and then delete them from the Mac to free up space?
The Time Capsule was designed for your backups.
If you move a file to the Time Capsule drive and delete the file from your Mac.....you have no backup.
Your only copy of the file will be on the Time Capsule drive. I would only do this with files that I could afford to lose.
All drives fail. When.....not if....the Time Capsule drive has a problem, you will lose your data.

My hard drive crashed and I lost everything on my Mac desk top, including my Adobe Lightroom. I had my hard drive replaced but how do I download to my new hard drive? I have my previous serial number but when I entered that, it said it was invalid.

My hard drive crashed and I lost everything on my Mac desk top, including my Adobe Lightroom. I had my hard drive replaced but how do I download to my new hard drive? I have my previous serial number but when I entered that, it said it was invalid.

Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
Contact Adobe Support by chat for serial number issues:
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

HT1473 My laptop hard drive crashed and I lost my ringtones, but they're still on my iPhone. If I sync my iPhone with the reimaged hard drive, I'll lose the ringtones from my iPhone. Is there any way to transfer ringtones from my iPhone back into iTunes

My laptop hard drive crashed and I lost my ringtones, but they're still on my iPhone. If I sync my iPhone with the reimaged hard drive, I'll lose the ringtones from my iPhone. Is there any way to transfer ringtones from my iPhone back into iTunes?

Thanks, but ringtones not purchased from iTunes, created them just before computer crashed.just before the next scheduled biweekly backup.
I found and downloaded TouchCopy 12 for PC and was able to copy the ringtones from my iPhone to my Windows laptop very easily. It also enables you to transfer photos, memos, voice messages, etc.

My hard drive crashed and i lost all my rippped cd songs from the hard drive. Luckily they are all in icloud but how do i get ripped music from icloud to redownload back to the PC all in one go???

My hard drive crashed and i lost all my rippped cd songs from the hard drive. Luckily they are all in icloud but how do i get ripped music from icloud to redownload back to the PC all in one go???

Hi,
The simplest solution would to restore from your back up - https://discussions.apple.com/docs/DOC-4112
If you do not have a back, you can select first track on list in song view, from menu > edit > select all. Next ctrl+click and select download from pop up. You may wish to do this in small batches as it will take some time to download.
Jim

Bought hpg61189 in uk. hard drive failed and us hp denied to configuration. what would be next step?

bought hpg61189 in uk. hard drive failed and US HP denied warranty due to UK configuration. UK HP very difficult to contact - quite a shell game. Any suggestions?
This question was solved.
View Solution.

Well, here is a place to download your own install disks (there is some work in making them but):
http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/bd-p/Display
If that isn't your operating system just look on the right and click on it.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

MY hard drive crashed and i lost all my files. How do i move my files from my phone or ipad back to my new hard drive?

MY hard drive crashed and i lost all my files. How do i move my files from my phone or ipad back to my new hard drive

See Recover your iTunes library from your iPod or iOS device.
tt2

My hard drive failed and during the setup of Illustrator CS4 on my new hard drive/pc, I was told I had reached the maximum number of licenses

My hard drive failed and during the setup of Illustrator CS4 on my new hard drive/pc, I was told that the maximum # of licenses for my serial number had been reached and so I am unable to install Illustrator on my working computer. This happened a couple of years ago and I called Adobe and they were able to 'reset' things but I don't see any way to talk to someone now to resolve this problem. BTW, I have the failed hard drive slaved in my new computer and am able to access files and such things, but have no way of uninstalling the Illustrator on my old drive. How do I fix this issue?

Contact Adobe Support thru chat and ask them to reset your activations.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

HT1420 I have a number of devices linked to a single iTunes account. Of these devices, two of the originals were computers whose hard drives failed and I was unable to die authorise them before the failure occurred. Is there a way of deauthorising them on

I have a number of devices linked to a single iTunes account. Of these devices, one was a laptop whose hard drive failed, and one was an iPad which died. My question is if it is possible to remotely deauthorise these devices or is it necessary to deauthorise all devices on the account and then reauthorise those devices which are still current.
Thanks
Tan Anu

iPads don't count in the number of authorisations, only computers count. Individual computers can only be deauthorised directly on them, but if you have 2 or more computers authorised then you can 'deauthorise all' (which you can only do once every 12 months) and you can then reauthorise the computers that you still have and need (deauthorising a computer doesn't remove any content from it).

My hard drive crashed and i lost all my music, still have it on my itouch though. any way to put my music from my itouch back on my computer?

I have a Windows 7 computer. One of my hard drives crashed and i lost all of my music. I still have everything on my itouch. Is ther any way I can transfer my music back to my computer?

Hello sethou22,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Best of luck,
Mario

Downloaded program. Hard drive failed and program lost. Any way to retrieve it?

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