Downloaded Prometheus, won't play on Apple TV, says computer needs authorization, but it is authorized. Plays on the iMac though.
Have tried all the support ideas no results.
I just posted on the same issue.
The error msg is bogus. In my case, the problem is that the AppleTV (2nd gen) cannot play the 720p HD version.
iTunes actually downlads both HD and SD versions. I deleted the the entry from my iTunes libary listing, but kept the file by NOT moving to trash. I then added just the SD version. It plays correctly.
But I paid for HD to view on my TV, so I am not totally happy about this. HD is of no interest on my smaller computer screens...
This looks like the HD version is not encoded correctly.
Similar Messages
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Song wont play in iTunes - computer needs authorization but is already authorized?
I click to play a song in iTunes (which also purchased from iTunes) but am shown the message "This computer is not authorized to play [song title]. Would you like to authorize it now?". I enter in my username and password to authorize and am told "your computer is already authorized". I even tried to deauthorize then reauthorize but the song still wont play, and this cycle continues.
Every other song on the release plays with no issues - this one track is the only one that wont.
Anyone have any suggestions?Hi davisonnosivad,
I would recommend starting with these steps:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Cheers!
- Ari -
My QuickTime player us not playing .avi files and says I need a codec I can't play no .avi files on QuickTime. How could I fix this because I want to play these files with QuickTime.
Hmm . . . comes with a Utility MPEG2 Component ML app with no explanation of what it's for?
The utility app is an "assistant PKG installer." It allows Lion and Mountain Lion users to install the older QT MPEG-2 Playback Component installer PKG file which is not allowed to run on its own under Lion or Mountain Lion since these operating systems already have a QT X only MPEG-2 component embedded in the QT embedded structure. Without this utility you would have to either copy the component from an older system to your Lion or Mountain Lion system, use Pacifist for installation, or manually open the PKG contents and transfer the component to the appropriate component folder.
As to your "discussion" regarding the playback of AVI file types, there are really only two strategies here:
1) You can add component support so that QT can play the files natively or
2) You can convert the file contents to compression formats that are natively compatible with the unmodified QT component configuration.
Each user should decide for his or her own self which approach best suits their needs for a particular source file. In most cases, conforming the system's codec component configuration to play the source file directly results in higher video quality since no transcoding takes place but this strategy will not work if a codec which is required is not available for the user's operating system. On the other hand, converter utilities tend to support more built-in codecs and are easier to use since the user does not have to concern him or herself with the nature of the particular source compression formats but at the risk of some potential loss in visual quality. As to what converter to use, once again this is a matter of personal choice. In the case of commercial converters like iSkysoft, the codecs are built in while MPEG Streamclip accesses the host operating system's QT codec component configuration. I personally prefer the free HandBrake app for AVI, MKV, TS, MTS, and M2TS conversions since it has an exceptionally full-featured X.264 GUI with some user options that 97% of users are likely to never use. -
My computer is authorized yet one song wont play and says it needs authorization what do i do
i just bought a song and when I try to play it it says my computer needs to be authorized. When I hit authorize, it says my computer is already authorized yet thie song still wont play because it still says computer needs to be authorized. Whats wrong
The song appears to be corrupt. Delete and redownload it if doing so is free in your country.
(82521) -
I updated to iTunes 12 and didn't like it. Followed advice to revert to 11.1. Now my iPhone 5 won't sync and error message says I need iTunes 11.2 or higher. Apple Download choices didn't have anything between 11.1.5 and 12. What can I do? Using iTunes 12 is not an option. Many features I used for audiobooks have disappeared.
The version immediately prior to 12 was 11.4.0.18. Here are direct download links from Apple's servers:
iTunes 11.4.0.18 for Windows (32-bit) - iTunesSetup.exe (2014-09-09)
iTunes 11.4.0.18 for Windows (64-bit) - iTunes64Setup.exe (2014-09-09)
tt2 -
I would like to know if my mom can share a tv series that she downloaded on her IPAD with her apple id with my wife. My wife would like to watch the tv series on her ipad that has a different apple id. Is it possible to share something downloaded from one apple id with another apple id?
Are it's amazing what going to the apple classes can do for you, lol the problem was air play has turned off no doubt when the upgrades were done, but thanks to the training apple gave me I was able to reason the problem out yah! I love my apple.
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When I try to download all my songs to my iPad it says I need to get the new version when I already have it already
Are you sure you have the newest version of iTunes 11 and newest version of iOS6? Go to Software Update and make sure you do.
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Why does my apple TV say it needs hdcp compatibility. It never said that before. Now my apple tv is not working.
Hello Rickpoulette,
The following article provides further information and could very well help get your Apple TV and your television cooperating again.
If HDCP authentication does not succeed, you may see one of the following symptoms:
A message may appear on your television stating "This content requires HDCP for playback. HDCP isn't supported by your HDMI connection."
You may see periodic bands of static, or full screen static, flashing across your TV screen.
If you are experiencing either of the symptoms above, try playing the same content again for at least another 10 seconds. If the issue persists, try the following steps until the issue is resolved:
Connect your Apple TV (2nd generation) directly to your HDTV using an HDMI cable.
Set your Apple TV and HDTV to off or sleep mode
From the Apple TV interface, select: Settings -> Sleep Now.
Turn off your TV and wait for about 10 seconds.
Turn your TV back on.
Press the Select button on your Apple TV remote to wake your Apple TV.
Some HDTVs may need a firmware update. Consult your TV manufacturer's user manual or online support pages for additional information about how to update your TV's firmware.
If available, try using a different HDMI to HDMI cable, such as an Apple HDMI to HDMI cable, directly between your Apple TV (2nd generation) and 720p HDCP-compatible HDTV.
Apple TV (2nd generation): About Apple TV and HDCP
http://support.apple.com/kb/HT4428
Cheers,
Allen -
Some files in "DOCUMENTS" icon in dock won't open. Get msg saying "You need a newer version of Pages to open this document." Already have Pages 4.1 installed. Same files will open ok from Finder/Pages App./selected file. Prob not noted until recently after sync'd with ipad2 (Pages) when I installed iOS5. Anyone-- please?!
You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Rate/review Pages 5.2 in the App Store.
Peter -
Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?
You must be signed into the Apple Store with your Apple ID or it won't work.
and
How to deal with a 100 Store Error:
Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here;
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences/
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store. -
I bought my macbook pro in march 2007. I am currently running osx 10.6.8, but want to upgrade to lion or mtn lion. Apple website says i need a mid 2007 or later macbook pro, how do I tell if my Macbook pro will support this upgrade?
The Mid-2007 model didn't come out until June 2007, so you must have bought an earlier model. It won't run Mountain Lion (OS X 10.8.x), but it might run Lion (10.7.x) if you can get hold of a copy, depending on which earlier model it is.
Lion requires at least a Intel Core 2 Duo processor. The first MacBook Pros came out in January 2006, but they had "Core Duo" processors (no "2"). The Core 2 Duo MacBook Pros came out in October 2006. You could have bought either in March 2007. -
My computer won't turn off. It says iPhoto is doing something and iPhoto is doing nothing, the circle has been spinning for 45 minutes.
Try that. If that doesn't help:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
I am trying to download a book on my ipad. It says I need to install itunes. I have itunes already. I frequently get a message to re-install itunes. I do, but I still get the message, and I still can't get the book on my ipad.
you can download a new installer and serial number from Adobe at Adobe - CS2 Downloads
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I tried to update my phone last night. When I woke up, it said it needed to be connected to iTunes. I restored my phone and now it won't turn on and keeps saying it needs to be connected to iTunes.
probably need pc or mac update for ios 6 on your home device
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I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick. My iTunes will not open because it says i need a 64 bit version. Already followed the promted instructions but no luck. Any suggestions??
Oh, you do have the C2D! That's great!
I'm no technical expert, I just like to help out whenever or wherever I can so... I don't know if this can help you, but let me tell you about how I got my Snow Leopard to run in 64 bit mode. When I got my (late 2008) iMac it was running in 32 bit mode under Tiger (2.4 GHz/Core 2 Duo). I eventually upgraded to Snow Leopard & it was running in 32 bit mode (by default) w/1 GB RAM.
Somewhere along the line, I happened to watch a YouTube Video that showed how to upgrade an iMac's RAM, so I ordered two - 2GB sticks of Crucial RAM and then - under the guidance of the 14 or 15 year-old young man who posted the video on YouTube; wearing a rather fashionable static-electricity-neutralizer-wrist-strap, I removed 1GB of RAM & plugged in the 4GBs of RAM. So - boom like that, it was like I bought a brand new machine.
It was over a year later when I stumbled across a way to boot Snow Leopard into 64 bit mode. Turns out that if you boot while holding down the 6 & 4 key combo (the ones above the QWERTY keys), then the machine runs in 64 bit mode. Go figure. Now my Snow Leopard and just about all of my applications - with the ironic exception of iTunes - runs in 64 bit. iTunes seems fine though; if there's a performance bottleneck, I really can't tell.
Well, that's about it..
I hope that something I've mentioned can help you achieve your overall goal.
Finally, it's hard to jump onto a train, a large cat, or a surfboard that's already moving. But don't be surprised when someone a fraction of your age shows you how to.
Best Regards,
mm~
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