Downloaded purchased Adobe Photo Elements. What to do next

What to do next after download of Photo Elements

Pedrop7854 did you receive any specific error messages?  What version of Photoshop Elements are you trying to install?  What operating system are you attempting to install it under?

Similar Messages

  • I purchased adobe photo 11 - when downloading - it said I was downloading a TRIAL program.  What's u

    I purchased adobe photo 11 today - and when I went to down load it - it said what I was downloading was a TRIAL program.  What's up?

    Hi highandlowly
    if you've purchased it , you must have got a Serial number....
    Please Install the Trial version and go to Help->Activate and put in the Serial Number to Activate it ...

  • I purchased Adobe Premeire Elements and Photoshop Elements 10.0 in 2012. Since then my computer died.I would like to download them on this computer and am unable to do so successfully. Please advise. It was a downoad purchase with no CD

    I purchased Adobe Premeire Elements and Photoshop Elements 10.0 in 2012. Since then my computer died.I would like to download them on this computer and am unable to do so successfully. Please advise. It was a downoad purchase with no CD

    christineae
    It is not clear if your Premiere Elements 10 was a downloaded purchase from Adobe or from an authorized reseller.
    However, do you have a purchased serial number for the product?
    If you have the purchased serial number, you can download Premiere Elements 10 tryout files from the following web site
    and insert your purchased serial number in them during installation to make them your own.
    Photoshop Elements 10 Direct Download Links: Free Trials, Premiere | ProDesignTools
    It is important to read and carry out carefully that web site's "Note: Very Important Instructions" in order to avoid an Access Denied message.
    Just in case message....
    But there could be a complication with regard to files from any source.
    Adobe allows you to have the purchased activated serial number on no more than 2 of your computers.
    If your failed computer has Premiere Elements trapped on it representing 1 purchased serial number, you will be able to installed
    the purchased serial number on only one more computer. If you have the purchased activated serial number trapped on 2 failed
    computers, then you will not be able to use that purchased serial number on another computer until you deactivate at least one
    on one of the other two computers. In this case, it is only Adobe who might be able to help you. None of this may apply to you. I mention
    it as a just in case caution.
    Please let us know if you have any questions or need clarification.
    Thank you.
    ATR

  • I just purchased Adobe Photoshop Elements 13 but my computer is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption

    I just purchased Adobe Photoshop Elements 13 but my PC is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption code and serial numbers. Can I download the program online somewhere? If I download a trial version for instance will it allow me to enter my serial number and use it for the full program?

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?

    I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?

    If the code you are trying to enter has letters then you are not looking at a serial number.  A serial number only contains numbers - 6 sets of 4 numbers.
    Find your serial number quickly
    You might be dealing with a redemption code.  This is especially so if you purchased it from a store or the like.
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • I'm unable to download my purchased Adobe Photoshop Elements 12?

    On 12/17/13 I purchased Adobe Photoshop Elements 12 and installed it on my computer. On 12/19/13, the motherboard croaked and I now have a new computer. My Photoshop Elements 12 won't download and open for me??? Please help or tell where I can get tech support for this issue.
    Thank you,
    Fran Seamans

    Try an alternative download resource...
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

  • Purchased adobe photoshop elements 12 dvd but no longer have a dvd player.  need a download version

    I purchased Adobe Photoshop Elements 12 dvd a few months ago and never loaded it onto my computer.  I have since purchased a new Macbook that does not have a dvd player.  How can I get a download version without paying for this product again?  Can I use the same serial number?

    yes,you can use the same serial number
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I purchased Adobe Priemere Elements 12 and downloaded it from the website.

    I purchased Adobe Priemere Elements 12 and downloaded it from the website. The serial number given to me did not work and so I went to register the product on your site. I did this and it said to
    wait 30 minutes. It has been over 1 hour and it still does not work.
    Please help I just want to use the product I bought.
    Thanks

    Dont
    As has been pointed out, this is not Adobe. We are Premiere Elements users who try to help other Premiere Elements users with their Premiere Elements workflows.
    I would suggest that you contact Adobe via Adobe Chat using the following specific link. Click on the link below and when it opens, click on the question "Still Need Help? Contact Us." to bring up the Adobe Chat to discuss "Orders, Refunds, and Exchanges".
    http://helpx.adobe.com/contact.html?product=premiere-elements&topic=orders-refunds-and-exc hanges#
    The above should get you the help that you need to sort through the details of your order.
    Please let us know the outcome.
    Thank you.
    ATR

  • I continue to recieve the error message "Could not create key: Verify that you have sufficient access to that key" when I am try to down Akamai NetSession Interface that's needed to download the adobe photoshop elements 13 software that I purchased.

    I continue to receive the error message "Could not create key: Verify that you have sufficient access to that key" when I am try to down Akamai NetSession Interface that's needed to download the adobe Photoshop elements 13 software that I purchased.

    cancel the akamai download and download files 1 of 2 and 2 of 2 directly.  put both in the same directory and double click the exe to start installation.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5
    Contribute:  CS5 | CS4, CS3
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn't get through? can I still get my money back?

    i have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn’t get through? can I still get my money back?

    Hi ...
    If you have anti virus software installed, you need to disable that in order to download apps.
    Apple's policy clearly states that, "all sales are final" >  iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    edited by:  cs

  • I have fail download the Adobe Premiere Elements 13 more than 5 times.  I still can not download. What should I do?

    I have fail download the Adobe Premiere Elements 13 more than 5 times.  I still can not download. What should I do?

    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

  • Purchased adobe photoshop elements 11& adobe premire elements 11 , but only 1 product downloaded.

    purchased adobe photoshop elements 11& adobe premire elements 11 , but only 1 product downloaded.how do I get the other download?

    Hi 1452rcbfghh ,
    Please try downloading the software from the given link: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l .
    Kindly follow the very important instructions before download.
    Regards,
    Romit Sinha

  • I purchased Adobe Photoshop Elements 13 for my Macbook Air. I entered the key and serial number and not sure if it downloaded to my computer. It isn't in my downloads folder. Where else would it be?

    I can't find the download for Adobe Photoshop Elements 13 on my Macbook Air. Where else could it be?

    Hi Michelle Whiteman,
    Kindly check the below mentiond link to download it, if it isn't there in downloads.
    Download Premiere Elements products | 13, 12, 11, 10
    Thanks,
    Atul Saini

  • Is there an adobe photo elements 13 download driver for mac os 10.7.5

    How can I use adobe photo elements 13 on a mac os 10.7.5?

    Hi,
    Please find the link below and go through the system requirement.
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en_gb
    Regards,
    Anand

  • I use the operating system Mac os x 10.10.2 and would like me like to purchase Adobe Photoshop Elements 13 am with but not sure because is specified in the system requirement only os x 10.9. Can you help me?

    I use the operating system Mac os x 10.10.2 and would like me like to purchase Adobe Photoshop Elements 13 am with but not sure because is specified in the system requirement only os x 10.9. Can you help me?

    Yes, it works. Download the trial and see for yourself. Adobe never updates the system requirements after any version is released, so that is what was available last Sept. when PSE 13 was released.

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