Downloaded purchases are stuck in 'Downloads' folder

I purchased some songs today, and my PC crashed while downloading. Once I rebooted, I was missing one song from my purchases. I checked for purchases. All purchases had been downloaded, so I searched for the file using Windows. I found the missing song file in the iTunes folder, but in a subfolder called 'downloads'. The music file is there, along with a small file called 'Info-Quicktime Preferences'. Instead of the music file having the name of the song, it's called 'Download'. When I import the file in to My Music, it won't play, iTunes will not locate the track info, and the file type is M4A instead of M4P. How do I get iTunes to process and recognize this purchase and play it?

I kinda had the same problem but with tv shows instead of songs. I found a way to move the tv shows, in your case the music, into the itunes, but not as a tv show, as a movie. I don't know if this going to help but it might get you on the right track. This is what i did:
I know that it's going to be long, so stick with me:
open "my computer" and find your "downloads" file in the "itunes music" folder. Then open another "my computer" and get into your itunes "tv shows" folder, or in your case you'll have to find where ever itunes has sent your music that you KNOW YOU HAVE IN ITUNES. Lets say you have 2 folder's in there, your "downloads" folder and a "family man" folder, or whatever folder it is for you; one containing your missing episodes/music (downloads), and the other your episodes/music that you KNOW YOU HAVE (family man). On my computer 1 click into downloads folder and go all the way till you see the missing episodes/music, NOT THE THE FOLDERS, you want the files.
On my computer 2 open your "family man" folder/whatever you found, and drag missing episodes/music into "family man" folder/whatever you found.
Once you have that, you should be able to see the missing episodes/music somewhere in itunes. I really wish i could tell you where but i really don't know. It may show right up in your music section, then it may not.
I don't know if this will help, but it's maybe worth try, it know this worked for my missing episodes.

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HT201272 My iTunes purchases are stuck on waiting

I got a new phone yesterday now I'm under wifi trying to restore all my songs and my apps and my music it stuck on waiting its really annoying cause I can't listen to my music

1. Try and delete stalled Podcast
2. Sign out of Apple ID>Reboot>Sign in again

Can't download purchases due to download folder permissions on NAS

I downloaded several podcasts using my iPhone whilst away at Christmas. My media library is stored on a Buffalo NAS with the library xml stored locally and after syncing with iTunes I can no longer download new purchases reporting error - 5000.
"There was a problem downloading ************. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again."
I've investigated exhaustively to solve the issue. Apple's iTunes Store troubleshooting suggests the following:
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
However, I can't delete the Downloads folder because I do not have sufficient access permissions. Worth noting that the files on the Downloads folder correspond to those downloaded by my iPhone so the iPhone has caused this issue, even though I have been able to perform this task away from home before without these issues before iCloud and Match came along.
So, now I'm faced with a Downloads folder that I cannot delete even using Sudo rm -rf in terminal, CHOWN, CHMOD or even MV to relocate the files. There are no answers on this issue on the Buffalo forums so I am opening this frustrating issue up to the geniuses on the apple discussions group to see if anyone can help. Thanks

Okay, I solved it myself - surprisingly.
I logged into the NAS using Telnet as 'root' and this allowed me to delete the 'Downloads' directory without any permission issues. After re-opening iTunes it was able to download the backed-up purchases without error.
I don't know if the iPhone will cause permission issues again down the line though, so this may well be a bug in the latest iTunes version?

ITunes says i've purchased music but it will not re-download and it is not showing up in my purchased area

I bought Demi Lovato - "Unbroken" along with multiple other music purchases but this is the only album that does not show up in my purchased area or has the feature of re-downloading when i search it into iTunes. I have a new laptop and even on my old laptop which i purchased it on, it is not re-downloadable or even re-purchasable. I am using the exactly the same iTunes iD. It is in my itunes on my old laptop but I can't download or purchase it again onto my new laptop eventhough it says it has already been purchased but it doesn't show up in my purchased area. Also, i go onto my old laptop and i meet the same problem. Hope you understand this, thanks

Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks- System Requirements
    Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
Are you sure you meet the requirements? It is not possible to purchase Mavericks because it was a free download. However, you no longer can download Mavericks since the release of Yosemite. If Mavericks works on your model, then so will Yosemite. Frankly, though, for a computer that age I would stick with Snow Leopard. It will allow you to use any older PPC applications none of which will work in Lion or later. Snow Leopard will perform faster for you on that model.

My Media Server (Seagate NAS 220) downloads purchases to a download folder inside iTunes. How can I move

Hi
I have a really large iTunes library. Yesterday I purchased a movie from the iTunes store and couldn't find it. I located it in a download folder on my NAS inside itunes with a plist.
How do I move it to the library? I tried to copy and paste but it doesn't work.

I have iTunes on a Mac with the iTunes Media folder stored locally and the music on an external USB-HD. The music files are Not copied to iTunes Media folder when added to the library.
How are you achieving the above? What are your copy setting in preferences? If you are manually overriding the copy-to by holding down the option key while adding media then that won't apply when you import a playlist (as in importing the .xml). When you import a playlist like that you are essentially adding the files to the library again and it will obey the preferences setting since you can't option add them that way.
Correct on the .itl. Only iTunes itself can edit that file.
I think you need to review your basic wants/needs in doing all this. If your reason for not wanting to use the Media Folder settiing is because you do not want it to go on the internal drive, but you don't actually mind if it organizes it as long as it is on the NAS, change the Media Folder preferences setting to the NAS and let it consolidate to there. If you want to move the stuff but keep it organized in your own folder structure you may need to do it as I suggested initially. Once it is on the NAS and iTunes recognize the file locations you can do what you can only do if you manually manage music which is move it around in Finder afterward once it is on the drive and recognized to tweak location to your final wishes.

In my iTunes on the iPad I've got 95 items that are stuck and I tried swiping them to delete them but it doesn't work dose any one know how to empty the download tab

In my iTunes on the iPad I've got 95 things that are stuck and I tried swiping them to delete them but it doesn't work dose any one know how to empty the download tab

Thanks, but, using the "free" version of Reader, there is no opportunity to open nor import the xml data - the menu options do not exist - there is no import listed.
If we try to open the xml file directly, then we get an error - something to the effect of "unsupported file type, or the file is corrupted".
I just noticed in my Pro version that there is the command File ->Form Data ->Import Data to Form... command. Is this what you are referring to?
What do you recommend? Perhaps the easiest thing to do would be to purchase a few copies of Acrobat Pro for the reservations people to use? I was hoping that the free version of reader would do it, but perhaps not?
Thanks again,
Rob

Downloads never finalized, stuck in downloads folder

To fully diagnose this problem, I will start from the beginning I noticed something a bit 'off' about iTunes.
i was browsing the iTunes Store, looking for a good mix of music to buy, adding to the Wish List, blah blah blah. I left the computer running for a few hours while I was away, then came back to complete the process.
When I came back, I noticed that whenever I would load a page, the 'Accessing iTunes Store' progress bar would not fill up all the way. It would reach about 85% across, then just stop. I had no problem with it as I was able to browse the pages just fine, but it wouldn't go away. I then proceeded to purchase the music.
After the first 2 finished downloading, I went to start playing them. They showed up in the Music library, no errors or anything, but nothing happened when I double-clicked on the song. iTunes didn't even crash. I went to the song info, looked at the location, and saw it was in <iTunes Media Folder>\Downloads\Artist - Album.tmp\download.m4a
I went to the downloads folder, and both songs were there, each with their own directory. There was also a list.plist file in Downloads. I immediately paused all the downloads, quit iTunes, relaunched it, and tried again. The songs were still behaving the same, but when I continued the downloads, they finalized and went to their proper directories (<iTunes Media Folder>\Music\Artist\Album\Song.m4a). The first two just would not play. So I tried moving the downloads folder to the desktop so they wouldn't be lost, removed the songs from the library (they now had the little gray exclamation point), and checked available downloads. Nothing. They weren't even in the Purchases list.
I go to play the files with QuickTime, and it gives me:
Error -2002: a bad public movie atom was found in the movie (download.m4a)
If you (an Apple tech) check my Apple ID, it's the last purchase I made. 2 albums and 3 other songs.
I'm running Windows 7 Home Premium 32-bit, iTunes 10.5.0.142
All I want to know is how to get the songs back into the library without having to pay for them again. You can tell me in computer jargon, I'm very good with them.

Never mind, problem solved.
If you are having this problem, I suggest you go to your receipt that got emailed to you, click on 'report a problem', and follow the steps. State simply what happened: download failed, corrupt file. The support team answers very promptly.

Stuck in download folder

I need help! whenever i try to download itunes 9.0.2 it just goes into the download folder and whenever we try to open it it says please close itunes when we already have! if this is any help we are trying to upload an ipod touch

Get rid of the Download folder and check for purchases again.
http://support.apple.com/kb/TS2384
Even if you're not getting an error 8008, that method has worked for many folks.

I have no Purchased Music or Downloads folder

I found lists of my purchased music in my Purchase History, but there is no folder for it and it is not on my computer (I did a search for a few of the songs and they are not there). New computer, new version of iTunes - but why no Downloads folder and how can I get my purchased music back?

Purchases only automatically go into the purchases playlist (green) on the PC where you actually bought it.
On a new PC you move them to, you have to put them in yourself.
On Macs there is an Apple script that can find purchased tracks. You can do it on Windows using smart playlists.
Match any
Kind contains Purchased
Kind contains Protected
Live updating is checked
Then you can drag the results of that smart playlist (purple) over into the Purchases (green) playlist.

I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?

I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?
Let me explain a little more. I had downloaded a lot of free books in the past as a trial when iBooks was first released and since then I have decided I no longer want them, because of this I hid them from the purchased section of the iBooks store. The 5 books left are ones I decided to keep as seen in the following picture.
This is how it appears in iBooks on my mac. There are 4 books downloaded and 1 book that I have decided not to download at this time. I would still like to keep this book available in the cloud incase I want to download it again in the future. You’ll notice that hide iCloud books is not selected, if I wanted to hide the book that I have chosen to keep in the cloud, but have not downloaded yet I could.
This is exactly how I think this feature should work. If you have hidden a book from your purchases it should not show up in the mac Ibooks app. (I am aware you can never actually delete a purchase, just hide them and that hidden purchases can be restored to your account from within the account management section of the iBooks store).
The iOS app is working differently for me. Here is a picture of the purchased tab on the iBooks store in iOS Ibooks. Again notice that pictures of Lilly is still yet to be downloaded. This is how I expected it to look.
If we visit the front page of iOS iBooks the view is very different from what I expected. Here we can see the 4 books I wanted to keep on my device and have downloaded. We can also see the 1 book I wanted to keep, but did not want to store locally on the device and left in iCloud (Pictures of Lilly). However we can also see all the books I had hidden from the purchased section of my iTunes account and which I believe should no-longer be visible, Dracula, frankenstein etc…
I am aware of the hide iCloud books button within the iOS app, but I did not need to use this to hide the books I had removed from the my purchased section of the iBooks store on the mac, why are they still appearing in iOS?
I’m still not sure if this is a software glitch or not. This article suggests to me that books can be hidden, but I had already completed these steps.
https://support.apple.com/en-us/HT201322
A browse of google also suggests people may have been able to hide past purchases from the front page of iBooks on iOS in the past.
In case there was an issue with syncing I tried logging in and out of my iTunes account via settings in iOS. Force closing the app, disabling automatic downloads and removing my device from iTunes in the cloud. Syncing with iTunes on the mac did not correct the issue either.
Interestingly I have the same issue on my iPhone 6 running iOS 8.3 as I do on my iPad mini suggesting that this might be an issue either with my account or with iOS iBooks software in general.
If there is a way to remove the already hidden iBooks in your account from the front page of iBooks on iOS without using the hide iCloud downloads button? Please help community!

My apologies for the lack of photos, here is my post again with photos.
I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?
Let me explain a little more. I had downloaded a lot of free books in the past as a trial when iBooks was first released and since then I have decided I no longer want them, because of this I hid them from the purchased section of the iBooks store. The 5 books left are ones I decided to keep as seen in the following picture.
This is how it appears in iBooks on my mac. There are 4 books downloaded and 1 book that I have decided not to download at this time. I would still like to keep this book available in the cloud incase I want to download it again in the future. You’ll notice that hide iCloud books is not selected, if I wanted to hide the book that I have chosen to keep in the cloud, but have not downloaded yet I could.
This is exactly how I think this feature should work. If you have hidden a book from your purchases it should not show up in the mac Ibooks app. (I am aware you can never actually delete a purchase, just hide them and that hidden purchases can be restored to your account from within the account management section of the iBooks store).
The iOS app is working differently for me. Here is a picture of the purchased tab on the iBooks store in iOS Ibooks. Again notice that pictures of Lilly is still yet to be downloaded. This is how I expected it to look.
If we visit the front page of iOS iBooks the view is very different from what I expected. Here we can see the 4 books I wanted to keep on my device and have downloaded. We can also see the 1 book I wanted to keep, but did not want to store locally on the device and left in iCloud (Pictures of Lilly). However we can also see all the books I had hidden from the purchased section of my iTunes account and which I believe should no-longer be visible, Dracula, frankenstein etc…
I am aware of the hide iCloud books button within the iOS app, but I did not need to use this to hide the books I had removed from the my purchased section of the iBooks store on the mac, why are they still appearing in iOS?
I’m still not sure if this is a software glitch or not. This article suggests to me that books can be hidden, but I had already completed these steps.
https://support.apple.com/en-us/HT201322
A browse of google also suggests people may have been able to hide past purchases from the front page of iBooks on iOS in the past.
In case there was an issue with syncing I tried logging in and out of my iTunes account via settings in iOS. Force closing the app, disabling automatic downloads and removing my device from iTunes in the cloud. Syncing with iTunes on the mac did not correct the issue either.
Interestingly I have the same issue on my iPhone 6 running iOS 8.3 as I do on my iPad mini suggesting that this might be an issue either with my account or with iOS iBooks software in general.
If there is a way to remove the already hidden iBooks in your account from the front page of iBooks on iOS without using the hide iCloud downloads button? Please help community!
iPhone 6, iOS 8.3, Also an issue on my iPad mini iOS 8

How do i find my newest itunes tv downloads, in my video app. In the OS7 all my purchases are there so i can find which onw is the new ones?

How do i find my newest itunes tv downloads, in my video app. In the OS7 all my purchases are there so i can find which onw is the new ones that i have not watch

Well blow me down & keelhaul me! I've solved my own problem. The issue appears to be that Apple won't sync Smart Groups from Address Book to the iPhone. I created a test group with a few dud contacts in Address Book; iTunes sync'ed then OK & as soon as I went into Contacts on iPhone, there suddenly was the Groups button appearing with 2 Groups - my Test Group + all Other contacts. Nice one apple - another undocumented feature! Looks like I have to do away with the Smart Groups feature & convert them all to normal Groups in Address book - bugga!

How do i find my newest itunes tv downloads, in my video app. In the OS7 all my purchases are there so i can find which one is the new ones that i have not watch M

How do i find my newest itunes tv downloads, in my video app. In the OS7 all my purchases are there so i can find which one is the new ones that i have not watch

Hi Bill...
Read here > Creating an iCloud account: Frequently Asked Questions

My downloads are not appearing in the download folder

(using mac) My download window--I can click on items that are there and "show in finder" and then they appear in the finder...but otherwise, my downloads folder has no new items in it and even if I search with the right file name, it will not appear.
I recently--the same date that the most recent file is appearing--went from one Mac to the other. No idea what is happening..

Did you check the settings for the download manager?
*Firefox > Preferences > Privacy > History: "Remember download history"
You can also see all downloads in the Downloads folder the Library (History > Show All History).
You can also check the <b>browser.download.manager.retention</b> pref on the <b>about:config</b> page and make sure that it still has the default value of 2 (manually remove downloads).
*http://kb.mozillazine.org/about:config

Files in download folder are appearing as in-progress

I am running Mac OS X 10.8. For the files in my Download folder, they have started to appear as in-progress, even when the file downloads are complete and all programs other than the Finder are not running. Here is an example of how the files appear:
This also occurs regardless of whether the download folder is displayed as a Stack or a Folder. It's a little annoying because you can't then click on the file to open it. Any ideas how to fix this?
Thanks, Trevor

Welcome to Apple Communities
Is it only in Dock? If it doesn't appear in the Finder, open Finder, press Option key, select Go > Library, open Preferences, delete com.apple.dock.plist, open Terminal and type:
killall Dock

HT1725 My app downloads are stuck waiting. There is no 'downloads' tab in iTunes. Very aggravating

My app downloads are stuck waiting. There is no 'downloads' tab in iTunes. Very aggravating. I sign into iTunes. No download tab. I sign not App Store. No download tab. 2 apps stuck on 'waiting'. Have reset iPad2 - no progress.

Also, I'm unable to delete the 2 apps. So they just sit there taking up space.
I'd like to at least be able to start the downloads or delete the apps. I can't do either.

Downloaded purchases are stuck in 'Downloads' folder

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