Downloaded Safari Update and Now Safari Won't Open

Question

This past Sunday I was informed that I needed to download an update for Safari. I did this (during a major thunderstorm, but never lost power) and everything seemed to go through properly and worked normally. I restarted my computer when it prompted me to do so. A couple hours later I tried to get on the internet and nothing happened. The icon bounced a couple times and Safari's name popped up at the top of my computer next to the apple icon, but no window opened. I tried to hit open new window and so on....when I got frustrated and quit Safari it told me me that I had like 7 windows open and did I still want to quit. I clicked yes and then another window popped up stating that Safari encountered a problem and needed to close unexpectedly. I reported it to apple like 12 times. When I called apple they expected me to pay for them to fix it, even though his explanation was "This version of Safari is probably not compatible with Tiger". The other issue is that my disc drive went bad a couple years ago and I never fixed it, so I could not re-install the original Safari. Can anyone help me fix my internet without having to pay a computer store??

Answer 1

HI,
If the optical disk is broken, then you can't use your install disk to repair the startup disk if necessary.
Try booting in Safe Mode
It takes a little longer then a normal boot. Once you are in Safe Mode launch Disk Utility (Applications/Utilities)
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
Click Verify.
At least this way you will know if there are problems with your startup disk before trying to troubleshoot Safari.
When you are finished click the Apple Menu / Restart.
Also I was able to delete my cache and now I can make an attempt to open a new tab, but then it immediately closes and gives me the unexpectedly had to quit message this time with a new number at the end of that KERN blah blah blah one and that number if it helps is 0x0000000c
If the startup disk is ok, post a crash report.
If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash information.
Now copy/paste the entire contents of the Crash Reporter window into your reply here. If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.