Downloaded Smurfs and bought loads of Smurfberries. The game has failed on my Iphone and has reset to the start. How do I get the game back to the level I was on or a refund for the purchases? Thanks

İ bought smurfberies with my iPad but i want to refund it.What can i do?

Contact the app developer.

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When I switched computers my songs now cut off and don't play out. How can I get my songs back to play fully that I purchased from ITunes over the past years?

When I switched computers my songs now cut off and don't play out. How can I get my songs back to play fully that I purchased from ITunes over the past years?

Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

So just downloaded 5.0 and it deleted all my contacts, how can I get it all back? I already tryed the "Back Up" or "Restore" and it's still blank on my iphone??

So just downloaded 5.0 and it deleted all my contacts, how can I get it all back? I already tryed the "Back Up" or "Restore" and it's still blank on my iphone??

You should have been syncing your contacts to your computer regularly. Just sync them back ot the iphone from your computer.

I purchased a phone recording app for 9.99 and it doesn't work. How do I get my money back

I purchased an App for 9.99 yesterday and it doesn't work. How do I get my money back?

Go to this site...
https://getsupport.apple.com/Issues.action
Report the issue to an Apple representative.

I was editing vacation photos in aperture 3 all of a sudden the thumbnail disappeared and now all i have is a vertical white line and an orange flag... how do i get my photo back? thanks

i was editing vacation photos in aperture 3 all of a sudden the thumbnail disappeared and now all i have is a vertical white line and an orange flag... how do i get my photo back? thanks

     Hi Frank.
     I have just had jb Atlanta's problem while adjusting the contrast on a photo. I was creating a slideshow at the time. After a lot of reading up I was about to give up when I tried restoring the file to its original settings as you suggested. Bingo!
     However, that would only work for me, if I restored the settings while in the slideshow. All data had 'disappeared' when I attempted to open the photo in its original project folder.
     Hope this is of help. Many thanks.

I purchased season 1 of GCB and it has now been cancelled. How do I get my money back?

I purchased season 1 of GCB and it has now been cancelled. How do I get my money back?

Start here: http://www.apple.com/emea/support/itunes/contact.html

My last computer crashed and it had all my songs and i got a new ipod how do i get those songs back

ok so my last computer crashed and it had all my songs and that day i got a new ipod how do i get those songs back thast i paid for?

If the songs are not on an iPod or a computer (didn't you have a backup of your computer files?) you are probably out of luck since you only get one download of music from the iTunes store and it is up to you to back them up. However, the Itunes store may allow a redownload if you explain what happened. Go to the following and select the appropriate topic to contact them.
Apple - Support - iTunes

All my music just is gone and i didnt delete them. so how do i get it all back

all my songs got deleted and i didnt delete them so how do i get them back without using my laptop to put them baack on my phone

Hmmm, you may regret not using your laptop (presumably to synch to iTunes ... that's very likely the simplest and fastest way).
Otherwise, assuming you do not have an iCloud backup, you'll just be able to retrieve your iTunes purchased songs. Open iTunes on your iPhone, go to "More" on the bottom right, then click "Purchased", and download your songs from there.

I accidently deleted a convo with a important video on it and its not backed up into itunes and i have ICloud turned off how can i get that video back?

I have deleted a conversation and it held a very important video, I need to get that back i didnt download it into my photo album and i didnt back it up into my itunes and my ICloud is turned off because i had a problems with it. How can i get that video back?

No way to recover it unless the other person didn't delete it on their end but the Perfect time to activate iCloud Drive and you won't ever need to worry. If you set it up correctly.

I backup my Ipod in itunes on my pc and then did a factory restore. how do I get my backup back on my ipod

I backed up my iPod in iTunes on my PC and then did a factory restore. how do I get the backup back on my iPod.

See the appropriate section from this Apple support document.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
B-rock

I Dowlaoded new version of I tunes and I have lost everything. How do i get it all back?

i Dowlaoded new version of I tunes and I have lost everything. How do i get it back?

See Empty/corrupt library after upgrade/crash.
tt2

I synced my phone and originally i had 216 song and now i only have 11, how do i get my music back

PPLEASE HELP. I connected my phone to my sister computer and synced, because i thought it would transfer all of my music, but instead everything was deleted when i look up a song i had before i have to buy it agian. PLEASE HELP ME! HOW DO I GET MY MUSIC BACK????

sync with ur computer instead of ur sisters...

If I purchase an app on the App Store, and I don't like it, how do I get my money back?

I recently bought a game from the App Store. But after playing it I realise I don't like it. Is there any way I get get my money back?
Thanks
Ash

You don't. If you read the terms of the App store, it says that all sales are final. However, if you really want to try pleading your case to iTunes support, you can do that here: http://www.apple.com/emea/support/itunes/contact.html

HT1386 After last syncing between iPad3 and iMac, many books I have purchased have cloud symbol and won't open. Afraid to resync as one very large book didn't sync to iMac and afraid of losing it. How do I get these books back?

1. After my last synching between iPad3 and iMac, most of my downloaded books have a cloud/arrow symbol and won't open. Most PDF files in iBook just disappeared. I am afraid to resync as a book I recently downloaded, which took up a big chunk of my 5GB download limit, doesn't appear on my computer and when I try to sync, I get the message that all my books will be replaced.
2. Is there any way to read the books downloaded to my iPad on my iMac? Can I download an Ap for that?
I am really disappointed in the interface between my iPad and iMac and the fact that I can't selectively delete items (music and photos) that I have synched to the iPad. It seems like Apple if going toward the Microsoft method of trying to do everything for you, rather than allowing the user to manually do things.

In iBooks on the iPad every book you purchased will be on the Purchased Book collection. Those books that you have purchased in the past but for some reason are not actually on your iPad are still available in the bookstore. They will have the cloud symbol on the corner. You can tap on that book to download it again. You will not be charged for doing this.

When I updated my software, i got my sisters pictures and information on my ipod. How do i get my information back?

My sister updated my software under her name anmd now my ipod has all her pictures, music, information, and all my apps are gone. I want all my information back and i can't find out how. My ipod is listed under her name now too. I called apple but they want 30$ to fix my problem. Any help?

You need to go to your syncing computer and restore the iPod from backup. The apps and songs also have to be on the computer/iTunes library since they are not i the iTunes backup.
You can redownload apps here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Upgraded to ios 7.1 battery drain is significant and have lost my calendar events. how do i get my events back and why am i losing so much power now?

how do i get my calendar events back and why the power drain after upgrading my operating system to 7.1?

Thought I'd reply to this seen as no one else has, I am also experiencing very similar problems with my 4s and by the looks of it is it's across all handsets. I've never had any battery issues with my iPhone even 7.0.6 was fine, but since updating to 7.1 the battery is ticking down very fast. I fully charged in the morning and left it in my locker all day at work when I got my hands on it it's gone down to 52% just on its own!!
I really hope they sort this out fast the irony is 7.1 was supposed to help battery life!

Downloaded Smurfs and bought loads of Smurfberries. The game has failed on my Iphone and has reset to the start. How do I get the game back to the level I was on or a refund for the purchases? Thanks

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