Downloaded software update today - cannot access my 1 TB Time Capsule. Help

Thanks for the new software download! Now my iMac will not recognize Time Capsule, I lost my Internet connection - have gone back to my old WiFi.

At the risk of stating the obvious, I just DL'd the new version of software for TC from the Airport Utility. After about 3 minutes TC restarted, then I got a message there was a problem and that I should restart the Airport Utility and try again. I had now lost my connection to TC and had no internet connection. I restarted Airport Utility as instructed, and was told that no TC could be found. What I then realized was that the problem was that my network had not been selected. By pulling down the airport menu, I selected my network and all returned. Seems odd that the Airport Utility update routine wouldn't have done this.

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HT1551 I recently downloaded the latest software update for on my Apple TV (per the prompt Apple TV gave us). Ever since downloading the update, we cannot access movies, play movies, or access iTune store. We can play YouTube videos so not a connection

Help. I recently downloaded the latest software update for on my Apple TV (per the prompt Apple TV gave us). Ever since downloading the update, we cannot access movies, play movies, or access iTune store. We can play YouTube videos so the problem is not related to the connection. It happens only when we are trying to access Movies. Very confused. Our AppleTV was working fine until I did the new software update. Now this problem! Help!

re-add the shared lib
check the firewall on the computer

Cannot Access Corp VPN through Time Capsule Since Update

Since updating to version 7.6.1, I am no longer able to VPN to our corporate servers from home... from any device. We know its the Time Capsule because:
1) Connecting the laptop directly into the Provider and not using the Time Capsule, VPN will then work
2) Taking the iPad off of the Time Capsule wireless and having it on 3G allows VPN to work
FYI - we do not use any type of "ADSL/Cable" modem here since our building has Optical and there direct-to-provider LAN through the optical switch in the building cabinet.
Steps I have Taken: I have scoured through the settings to see what might have changed... and honestly nothing changed on my Time Capsule. I went ahead and did a full reset of the device and upon reset checked to see if I could connect to our VPN server but still could not. I am able to setup a L2TP and PPTP VPN server inside my home and I am able to access it remotely.
On thing that is interesting is that I can do a traceroute out the port and it does get out, so its not like its being blocked.... I am at a complete lost to what is going on. Anyone have any insight?

What type of vpn exactly does your corporate server use? I presume it is ipsec of some sort.
I think BTMM (reintroduced with Lion and iCloud and 7.61 firmware) uses ipsec somewhere in the process.. so it is very likely Apple allocated those ports to its own usage.. and really have a could not care less if ipsec now fails for anybody else.
A solution is to simply go back to 7.5.2 firmware.. which I take as being the last that worked mostly properly!!
Another solution is bridge the TC and get another router.
As for fixing the TC.. apple have a record of breaking vpn in firmware upgrades and fixing them at some future point.. but don't hold your breath.

Cannot access "old" sparsebundle" on time capsule

My Macbook Pro broke down. I got a back-up machine now while my mbp is away for repair. My old harddrive was put into this - but now I cannot access time machine backups on the time capsule. Instead time machine produces new sparsebundles but the old one appear not accessible - though they still show up in finder on the capsule.
I urgently need some files - how can I access the "old" sparsebundles/backups?

mor69 wrote:
I really appreciate you guys taking your time trying to help here!!
On the sparsebundles: I can see them no problem in the finder when opening the time capsule - but they simply arent accessed by time machine
trying to repair the bundle right this minute - but I think my problem is not a corrupted file - but time machine not recognizing the file as back-up
If Disk Utility is able to repair it, the sparse bundle is probably good and will be recognized by Time Machine. If not, you're out of options.
(oh my god - am I explaining this correctly??? English after all is not my mother tongue so excuse any stuff that does not make sense, please)
You're doing fine -- better that many native English speakers!

Cannot access folders on my Time Capsule

I have been using my Time capsule for backups via Time Machine, but also as an external disk where I would manually drop some folders.
It has now started behaving crazy.
I can no longer access some of these folders I placed on it. They keep appearing and disappearing.
Difficult to explain, please take a look at the short YouTube video I created:
https://youtu.be/1Vaupg6pfLs
I've tried restarting it, mounting it via WiFi and via ethernet cable, accessing it from my iPhone, nothing.
Can no longer open up these folders.
Any ideas what I could try?
Or is my data lost?
Thank you.

This is pretty standard behaviour from Yosemite. Did you just upgrade or did you install the latest patch of yosemite which triggered it.
You might find permissions are messed up. But fixing them on a network drive is not easy..
The usual way you get around these kind of things.. copy the files to a different location via command line in terminal. You log in as SU and you should be able to do it.. rsync is a very powerful tool and I have tried to help someone else with the commands. It works for me but I am not sure if the poster was successful.
Just google for the rsync commands.. they are fairly simple to do.. you can copy all the directories that are hidden now, once you login as SU.
Or use the built in archive of the airport utility.. to a USB drive.. then you can plug that drive into the computer and fix the permissions..
Sorry I cannot give you a simpler way to fix it.. if you have any apple care left ring apple support and check if they have some simple method.. I have not seen one come up around here yet.

Cannot Access Airport Disk on Time Capsule(Error Message 67)

Hi I'm having a few issues connecting to the Airport disk on my Time Capsule.
Every time I start my computer The Airport Base Station Agent says:"The Airport Disk "Nasim's Time Capsule" became available. What do you want to do? And I click "Connect with Password" I enter the correct password and I receive a message that says: "Unknown user,incorrect password, or login is disabled. Please retype the login information or contact the disk's administrator (67)."
Is this possible to fix?(I have reset it about 4 times, each time after I have set it up I try to connect ends up wit the same message)

Welcome to the discussions!
There are 2 passwords for the Time Capsule
One is a device password, which allows access to the TC. The other password is for your wireless network.
Might you be confusing these two? If you have not setup a device password, I believe that the default is "public".
Post back if you need more info.

Cannot access information on my time capsule

My time capsule/airport was humming along on my 27" MAC until I took it in for a recall.
I received a new hard drive and was able to restore my itunes and a few other files to the new hard drive.
One day I lost the ability to get anything from the backup. i only need my photos but it is impossible for me to get anywhere. I've tried to use the dates on the right. I've tried the arrow on the botton, and even clicking on each individual window.
Any and ALL suggestions are welcomed and I'm sure helpful.
Thank you in advanced
Lonnie

Apple Time Machine is notorious for needing to wipe the slate clean and purge all old backups. Do you remember getting a Time Machine Failed Backup message and being asked to start a new backup? If this happened you no longer have access to your old backups. Time Machine is great for day to day backup, but really critical files like photos should also be backed up on an external USB hard drive. If you are really missing your old photos I would stop accessing the hard drive and consult with a data recovery expert (not cheap) but with luck you should be able to restore your photos. If you use Apple's Photo Stream you might also have access to them that way via iCloud and your Apple ID. Best of luck.

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No promises but a System Reset is worth trying:
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A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
Also, you might wish to download the iPad-2 User Guide. Pay special attention to page 162. Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
http://support.apple.com/manuals/#ipad
Finally, the User Guide can be downloaded at no charge via iBooks and a less comprehensive version of the Guide is included as a Safari bookmark.

HT1338 i am trying to download software update. after finishing, I get message stating cannot authenticate or store. Anyone know whats up?

I am trying to download software update. After finishing download, I get message statng cannot authenticate or save. Help!!!

Means the DL is corrupt and you need to try again. If from the MAS, try from http://support.apple.com/downloads/

I cannot download software update, download & install key is grayed out. I have more than enough storage.

I cannot download software update, download & install key is grayed out. I have more than enough storage.

Hi,
Are you connected to a Wi-Fi network? If not this may be the reason why.
Regards,
Steve

Iphone software update server cannot be contacted

think i posted this in the wrong place
whoops!
here we go again:
I am trying to update my iphone software to 5.0.1, and everytime i do I get a message saying "Iphone software update server cannot be contacted -make sure your network settings are correct and your network connection is active and try again later"
This has been going on for weeks, and I've tried everything
I have turned off firewalls to the best of my knowledge
I did that thing where you go to the LAN tab and choose detect settings
I've downloaded the newest version of itunes
I'm not very technologically savvy, so if anyone can help me - i would need a pretty clear walk through of what to do
I really want to get this zombie jogging app, but my iphone needs to update before it can get on the phone
someone
help me
be merciful

Plz help!!!!!!!!!!!!!!!!!!
i am facing same problem.....from two days i am unable to update my iphone........
plz anybody help....

I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6. There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????

I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6. There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????

iOS 4.3.3 doesnt have the "Update your Software" tab so you will need to go to itunes and back up your iphone then restore your iphone and it will download the latest iphone software (6.1.4) if you dont want 6.1.4 download your current version and hit shift on your keyboard (alt if your on Mac I think) and click restore iphone and find your downloaded software 4.3.3 then download iOS 5 or 6 and do the samething after your phone boots up from restoring it to 4.3.3.

HT4972 When I try to update my Ipod 4 touch software from 4.3.5 to the latest version, an error message comes in..."The ipod software update server cannot be contacted"

When I try to update my Ipod 4 touch software from 4.3.5 to the latest version, an error message comes in..."The ipod software update server cannot be contacted"
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See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                       iOS 3.1.3
iPhone 3G                                    iOS 4.2.1
iPhone 3GS                                 iOS 6.1
iPhone 4                                       iOS 6.1
iPhone 4S                                    iOS 6.1
iPhone 5                                       iOS 6.1
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1
iPod Touch 5                               iOS 6.1
iPad 1                                           iOS 5.1.1
iPad 2                                           iOS 6.1
iPad 3                                           iOS 6.1
iPad 4                                           iOS 6.1
iPad Mini                                      iOS 6.1
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
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     c. Resolving update problems
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I installed latest software updates today and now iphoto won't work at all - heeelllppp!

Hello
i installed latest software updates today and since then iphoto will not work at all. The window oens but it remains blank, and when I go to force quit it says iphoto not responding, so it's as if it's crashing on startup. I can't access my photo library or put new photos in the library from my camera, in fact I can't do anything at all with it.
I am in Africa a long way from home and tech support, so please can anyone help me?? Im a bit desperate as my whole photo library is inaccessible, and it will be months before I am back in the UK.
I am not hugeley techie so plain English please.
Thanks

Hardware Information:
          MacBook Pro (15-inch Core 2 Duo)
          MacBook Pro - model: MacBookPro2,2
          1 2.16 GHz Intel Core 2 Duo CPU: 2 cores
          3 GB RAM
Video Information:
          ATY,RadeonX1600 - VRAM: 128 MB
Startup Items:
          AdobeVersionCue: Path: /Library/StartupItems/AdobeVersionCue
          ADSLAutoConfig: Path: /Library/StartupItems/ADSLAutoConfig
          HWNetMgr: Path: /Library/StartupItems/HWNetMgr
          HWPortDetect: Path: /Library/StartupItems/HWPortDetect
          StartOuc: Path: /Library/StartupItems/StartOuc
System Software:
          Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:49:42
Disk Information:
          Hitachi HTS541612J9SA00 disk0 : (111.79 GB)
                    (null) (disk0s1) <not mounted>: 200 MB
                    Macintosh HD (disk0s2) /: 111.47 GB (6.45 GB free)
USB Information:
          JMicron USB to ATA/ATAPI bridge 111.79 GB
                    (null) (disk1s1) <not mounted>: 32 KB
                    Backup (disk1s3) <not mounted>: 111.67 GB
          Vodafone (Huawei) Vodafone Mobile Broadband (Huawei)
          Micron Built-in iSight
          Apple Computer Apple Internal Keyboard / Trackpad
          Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          com.rim.driver.BlackBerryUSBDriverInt          (0.0.67)
          com.huawei.driver.cdc_usb_bus          (1.0.2)
          com.huawei.driver.cdc_acm          (2.6.2f17)
          com.huawei.driver.dc_net          (1.0.2)
          com.huawei.driver.cdc_ncm          (2.6.2f16)
          de.novamedia.driver.NMSmartplugSCSIDevice          (1.0.1)
Problem System Launch Daemons:
          [loaded] de.novamedia.nmnetmgrd.plist
          [not loaded] org.samba.winbindd.plist
Problem System Launch Agents:
          [failed] com.apple.Kerberos.renew.plist
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.adobe.versioncueCS3.plist
          [loaded] com.microsoft.office.licensing.helper.plist
          [loaded] com.trusteer.rooks.rooksd.plist
          [failed] xxx.qnation.PeerGuardian.kextload.plist
Launch Agents:
          [loaded] com.adobe.CS4ServiceManager.plist
          [loaded] com.trusteer.rapport.rapportd.plist
          [loaded] de.novamedia.VodafoneDeviceObserver.plist
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist
          [failed] com.facebook.videochat.[redacted].plist
          [loaded] com.google.keystone.agent.plist
          [loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
          iTunesHelper
          MTN Pocket Internet
          Microsoft AU Daemon
          Vodafone Mobile Broadband
          Vodafone Mobile Broadband
3rd Party Preference Panes:
          Adobe Version Cue CS3
          BDSPrefPane
          Déjà Vu
          Flash Player
          Flip4Mac WMV
          Trusteer Endpoint Protection
Internet Plug-ins::
          Flip4Mac WMV Plugin: Version: 2.3.2.6
          FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6
          JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
          Flash Player: Version: 11.9.900.152 - SDK 10.6 Outdated! Update
          AdobePDFViewer: Version: 9.5.5
          QuickTime Plugin: Version: 7.6.6
          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
          Google Earth Web Plug-in: Version: 7.1
          RealPlayer Plugin: Version: (null)
          Silverlight: Version: 4.0.50524.0
          iPhotoPhotocast: Version: 7.0
Bad Fonts:
          None
Old applications:
          None
Time Machine:
          Information not available
Top Processes by CPU:
              32%          firefox
              25%          Vodafone Mobile Broadband
               3%          EtreCheck
               2%          WindowServer
               1%          ps
Top Processes by Memory:
          289 MB          firefox
          86 MB          mds
          55 MB          Mail
          52 MB          WindowServer
          52 MB          Finder
Virtual Memory Statistics:
          1.44 GB          Free RAM
          846 MB          Active RAM
          427 MB          Inactive RAM
          324 MB          Wired RAM
          383 MB          Page-ins
          0 B          Page-outs

Since my last software update, I cannot stream netflix

Please help. Since my last software update, I cannot stream Netflix movies. What is the solution?

MichelPM is correct. Here's my experience.
MacBook Pro / Mozilla Firefox / Netflix / Silverlight Update solved - DON'T DWNLOAD FROM NETFLIX
I solved this problem tonight. I have a MacBook Pro with 10.5.8. I know, it's old. But I love my Netflix and I recently noticed that Firefox plays Netflix much better. Then I suddenly got this message that I needed to download the latest Silverlight - it only takes 30 seconds! - WRONG. However, after much searching, I finally did the steps in order and it worked.
This was after repeatedly downloading Silverlight from the Netflix site without success. So here's what I did:
1. Went to http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx
2. Followed the directions. I felt like such an idiot for not doing it right before.
3. Go to your hard drive and search for "Silverlight" to locate ANY existing Silverlight files: .dmg, etc.
[also check your Libary/ Internet Plug-ins, but the above search is faster]
4. Drag it all to the trash and empty it.
5. Go back to the Get Silverlight page and click on the Install on that page, not the Netflix site.
6. Note the steps for Safari or Mozilla Firefox - I wanted Firefox, so I follwed those instructions.
7. Once it's installed, close all the browsers and Restart that bad boy. Right away.
8. Open a browser, go to Netflix and proceed to joyfully rot your brain with Netflix content. Yay!

Downloaded software update today - cannot access my 1 TB Time Capsule. Help

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