Downloaded song missing

I successfully downloaded a song and listened to it on my iPhone. I hadn't, since, synced back up with my computer so it did not get copied back to my iTunes. I'm not sure when it went missing, but I downloaded it on Saturday. Yesterday (Monday) was when I noticed it was gone. I didn't do anything with my phone between those times other than a basic charge, not attached to my computer. At one point yesterday it was being a little goofy about recognizing service/coverage (which it still is) so I shut it down and restarted it, but I'm not sure if it was missing before then or not. What can I do to get my song back?
ETA: I'm not just overlooking the song - there is nothing in my downloaded songs section in the WiFi iTunes app, and I recently (before installing the 1.1.1 update) had to restore my phone using the iTunes restore function which cleared out all of my music. I hadn't had a chance to copy it all back over, so on Saturday night I had 1 song in my library (the downloaded one). Now I have zero, so it's not just like I'm not seeing it or something.

Definitely contact the iTunes store.
As a general rule they will not allow for another download of a purchased song, but since all of this iPhone purchase stuff is so new I'm going to guess they will grant a lot of leeway in the beginning. Assuming you do get the song back don't forget to both back it up to your computer and back it up on writable media (because you cannot rely upon your hard drive, which will fail at some point).

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HT201272 cloud download - songs missing?

Hi
I have recently had problem with laptop and had to have it wiped - so I downloaded my songs from the cloud. I have most of them around 3000 but a couple of hundred or so are still missing?
Although I have approx. 3000 on laptop the bar at top says I only have 350 purchases? I have another laptop in my home - using the same sign in this ones shows about 3200 purchased?
Can anyone help me please?

wrong forum or part of - he are in the waiting list to be admitted as publishers here.
Probably the right answer depends on your device you are using to access itunes store - usually there is a "Puchased" tab (like iPad/iPodt/iPhone) or in iTunes app - in iTunes store under my account/the right side of the store content in main screen (you have to log in) there are quick links - with a "puchased" option you want to click.
it should be self apparent from there.

Please help!! Downloaded songs are missing!

The iTunes was closed in some reason while I'm downloading songs.
I've reboot it afterwards and clicked "Check for Available Downloads",
It says "All purchases has been downloaded from this account."
I've been looking through for hundred times,
but i just cant find the songs in the iTunes.
What can i do about it?
thanks for your attention

Normally a purchase is only removed from the download queue when it has been successfully downloaded and installed in your library. Unsuccessful transfers should resume next time you start iTunes and/or remain availible with *Store > Check for Available Downloads*.
It might be work checking the Downloads folder in your iTunes Media folder as well as the folder with the rest of the album tracks in case the files completed downloading but were not added to the library. You could also view your library sorted in Date Added order in case some weird aspect of the tags is making the tracks appear in a different place from the rest of the album.
If you still can't find them use the "Report a problem" link in your account history and explain the issue clearly & politely detailing exactly which tracks you are missing. Normal turnaround for a response is about 48 hours and I would assume they will requeue the missing items.
tt2

HT1329 My computer has crashed totally. I have a new computer and on downloading itunes my library populated but with hundreds of songs missing. My library and itouch are out of sync with more songs on my itouch is there a way to resolve this situation?

My computer has totally crashed with my latest itunes library. I have a new computer and on downloading itunes my library automatically populated but there are hundreds of songs missing and multiple duplicates. So now my itouch is up to date but my itunes library has regressed to an earlier version so if I sync I will lose hundreds of songs from my itouch is there any way to sync my itouch to my itunes library?

See these 2 User Tips...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991

I've recently purchased an album, but it has not fully download.there is two songs missing. How can I download these two tracks? Please.

I've recently purchased an album, but it has not fully download.there is two songs missing. How can I download these two tracks? Please.

iTunes Store > Purchased > Music > Not on this computer.
tt2

Complete my album downloads the missing tracks but then does not place it with the existing tracks in iTunes. i have a single song bought sat on its own and an album with a track missing, any ideas?

complete my album downloads the missing tracks but then does not place it with the existing tracks in iTunes. i have a single song bought sat on its own and an album with a track missing, any ideas?

I had this same problem and started a thread, but for the most part nobody responded and those who did somehow didn't understand what the problem was.
http://discussions.apple.com/message.jspa?messageID=11504935#11504935
I'm sure the problem is sweat getting into the apple supplied headphone "remote." Basically even the smallest drop can slide down the wire and get into the unit.
Unfortunately I haven't found a solution other than to get a Belkin remote adapter and some sport headphones. This doesn't give you voice over, but you can still control the volume, skip, etc.
I've been doing this for a couple weeks now and it hasn't had a freak out since.

A function to play offline / downloaded songs and playlists from Spotify on Sonos is missing!

A function to play offline / downloaded songs and playlists from Spotify on Sonos is missing!
Since my internet connection is a bit shaky at home I need to use my downloaded content and playlists with Spotify!
However this functionallity is not available together with Sonos which is a really big problem.
I hope you plan to work together with Sonos to introduce this functionallity really soon.
Also this is already available with Google Play Music together with Sonos and it would really be a shame to leave Spotify just to solve this problem.

Would be great to have some way of getting offline play lists on Sonos for when my internet connection dies, and also to reduce the amount of data i download repetatitivly... i must have streamed the same songs hundreds and hundreds of times over the last few years playing spotify over sonos, massive waste of bandwidth and download capacity. Maybe we could point spotify to a network drive for spotify on sonos to use for storage of offline playlists.

Itunes has deleted my downloaded music. I still have my purchased songs in my library and I still have my downloaded music on my computer but the downloaded songs don't show up in my library. How do I fix this?

itunes has removed my downloaded music from my library. I still have all of my purchased songs and videos but the downloaded songs are missing. I still have the downloaded songs on my cpu just not in my itunes library anymore. How do I get these songs back in my itunes library?

Copy them from the other user account you were logged in with to your own account. Or if you are using iTunes 10.3 or later and live in the use, redownload them via iCloud beta. See this article for more information.
http://support.apple.com/kb/ht2519
B-rock

Uploading to online data storage: Now cannot download songs into iTunes

Hello all.
I am not seeing this one on any FAQs, knowledge bases, or discussion boards yet:
I am doing my initial upload of files to SugarSync, a highly-recommended online data storage service. Since I started, I cannot download songs into iTunes, even from the iTunes Store.
On any new downloads from the iTunes Store, the song DOES appear in the Music library view but immediately after completing the download it shows the exclamation point warning that the file is not in its location. The new folders get created properly within the iTunes Music folder but the subfolder where the song should be is empty. Each time I had to write iTunes Support to get them to make the files available.
I can still add files manually, no problem. E.g., I can add *.mp3 or *.wav files or folders, I can convert them to AAC, etc. The glitch seems to occur only when automated loads into iTunes are operating.
As a test, I downloaded a song from Amazon. Here the problem was different but I could work around it manually. Normally the Amazon process loads songs automatically into iTunes, too. Here again, the download did create the proper folder in the iTunes Music folder, as it should, but this time the symptoms were reversed:
(a) the mp3 file WAS in its folder as it should be (w/the iTunes DL, the file was NOT there)
(b) the song did NOT appear in the iTunes Music view (w/the iTunes DL, the song DID appear)
(c) I was able to browse to the file and tell it manually to load into iTunes (w/iTunes I had to write Support and wait a day).
(I wonder what's the cause of the differences between the two cases.)
Strictly speaking, I can't PROVE the problem has anything to do with SugarSync (which otherwise seems good so far), but the DL problem started as soon as I started using it. Something in the SugarSync upload or file-monitoring process, or an odd thin gin iTunes, seems to be preventing automated, direct loads into iTunes. And since the data service runs in background, so it can monitor file changes, that might mean I can't buy music anymore! Obviously that would be a dealbreaker with SS. (I have contacted SS on this but they've not had fair chance to reply yet.)
1) Anyone else have this problem?
2) Is this permanent or just temporary while I am doing the initial upload?
3) Anyone know a solution?
(FYI, I am a highly-experienced user and otherwise quite handy with iTunes files, library moves, and backups. My library is entirely consolidated and all AAC.)
Thanks.
(Oh, and this occurred in both iTunes 8 and the new iTunes 9, so it seems unrelated to the upgrade this week.)

UPDATE 1. CHANGING BROWSER HELPED -- OR DID IT?
I called Apple iTunes Support, who said the problem is new to them. The technician's hypothesis was that something, perhaps browser-related, was interfering with the initial creation of a temporary file (which should go to the Recycle Bin) that instead causes the completed file to go to there.
He noted that iTunes, though not going through one's browser onscreen, does use settings within one's default browser. I use Mozilla Firefox, so we switched to IE as the default browser, restarted iTunes, and the song downloaded with no problem! Then I switched back to Mozilla, restarted iTunes, and it worked AGAIN with no problem!
(Dutifully I advised SugarSync, which is still investigating.)
UPDATE 2: ARTIST NAME CHANGE - SOME FILES GOT MIS-MOVED / MIS-CHANGED
Definitely something still wrong. This time some pre-existing song entries (not new downloads) lost their connection to their source file.
In iTunes, which manages folder names for artists and albums automatically, I corrected the spelling for an Artist, so immediately iTunes renamed the folder, and automatically SugarSync noted the change to be uploaded. While the changed folder name and all the songs within were still uploading to SS, in iTunes I saw exclamation points come up -- but only for some of them. Most files got moved or changed correctly, but several lost connection to their file (i.e., the file was removed for the original misnamed folder but never moved into the correctly-named folder). Weird.
Worse, in only some of those cases did I find the missing *.m4a file in the Recycle bin. (I had to retrieve old, original *.mp3 versions from another folder and re-import each into iTunes manually.) I've never seen iTunes have a problem managing an Artist rename until I started using the live SS process.
(I've reported this to SS and asked if there is a way to disable temporarily SS to see if that's the problem.)
[Note: I am willing to try downloads again but I am wary of trying to rename entire Artists (Folder) again. That was a lot of work.]
====
UPDATE 3: SERIES OF TESTS - 1 FAILURE USING iTUNES
Still problem occurs, but not always. Today, I rebooted PC. I tried CD, iTunes, & Amazon. I varied having the browser open when using iTunes.
Here are the results of a series of attempts to download songs. "FAIL" means the file did not load properly into iTunes or loaded but lost its connection (exclamation point warning).
# Source Mozilla #Songs Result
1 CD Closed 1 OK
2 iTunes Closed 1 OK
3 Amazon Open 2 OK
4 iTunes Open 1 FAIL
5 Amazon Open 1 OK
6 iTunes Closed 1 OK
7 Amazon Open 2 OK
8 iTunes Open 2 OK
(I reported this to SS. Hoping they'll test and find the problem.)

Help please: iTunes will no longer play downloaded songs

ITunes will no longer play songs that I've downloaded from the iTunes Music Store. It used to play them, but now it won't play them at all. It will play only songs in the library from my CDs. I only have these downloaded songs on one computer, the same as I've always had. I can see the files in the folder My Music/[artist]/[album]. I have QuickTime 6.5.2 and iTunes 4. I don't know of anything that's changed on my computer since the songs were working.
1) Is the problem that it's an old version of iTunes?
2) If I switch to a newer version, will I lose all my downloaded songs?
3) If the version of iTunes isn't the problem, any ideas about what could be wrong?
Please help! I've only had iTunes for a few months and have barely been able to use it. (I can't understand why it would become so outdated so quickly.) Thanks in advance!

Back up your purchased music before you upgrade, I've read at least 5 cases where purchased music has just gone.....missing.
That is not supposed to happen, didn't happen to me or thousnds of other iTunes users, but you don't want to be the 6th person, do you?
There are two things to try before you upgrade:
Barbara Hall, "Unknown Error (-208)" #1, 07:42pm Oct 19, 2005 CDT
http://docs.info.apple.com/article.html?artnum=302478

How do I download songs to Ipod using 7.1????????

I downloaded the new 7.1 ITunes today, because Windows kept telling me I had a corrupt .exe file. NOWHERE under the FILE menu in ITUNES can I find a way to have ITunes download songs to my Ipod; can't find a download to Ipod option ANYWHERE under the other headers either! I clicked on preferences and according to Apple's website, there should be an icon for Ipod, where I can tell it to automatically download the songs to Ipod, or manually download. There is NO OPTION for that in my preferences! I also tried a drag and drop option and that won't work- I get a little cirle with a line through it.
WHAT AM I MISSING?!
Thanks!
Windows XP
Windows XP

I did that...There is nothing there! The only way I can get the songs to download is by selecting them manually [the options for this displayed only AFTER I shut my computer down again!] and dropping and dragging [which it will now let me do, since the option appeared to manually download].

Downloading songs in itunes.

How do i re download songs I have already purchased through Itunes - new PC and back up not worked.

You don't - media (music, films, tv shows) can only be downloaded once, and they are then your responsibility. You can try contacting Apple via the Lost or Missing Items section under the Music Purchases tab on this page http://www.apple.com/uk/support/itunes/ , but Apple are under no obligation to allow a re-download.

Do not download songs from iTunes Match

Hello everyone!
I use Ukrainian iTunes Store and signed on iTunes Match. Some of the songs from my library does not match with the music from the iTunes Store and therefore are loaded into the iCloud.
My problem is that the uploaded songs in the iCloud not downloaded to my device, there is the following error:
All devices are updated to the latest versions of iOS, everywhere including the Internet. I've already done all that is written here does not help. I wrote in support since January of this year, but nothing has changed.
I can download the song on:
OS X 10.8.4, OS X 10.9 DP3;
Windows 7, Windows 8, Windows 8.1;
I can not download songs on:
iPod touch 4 with iOS 5.0.1, iOS 6.1.3;
iPhone 4 with iOS 6.1.3, iOS 7 b3;
iPad 4th with iOS 6.1.3, iOS 7 b3.

The problem arises with songs that have not lost tags buying from another store.
The songs were purchased in US iTunes Store, after being loaded into iTunes Math lost tags "Kind", "Copyright", "Profile".
Tag "Kind" was "Purchased audio AAC", after being loaded into iTunes Math became the "Audio file AAC".
Tag "Copyright" was, after being loaded into iTunes Math gone.
Tag "Purchased" was my first and last name, after being loaded into iTunes Math missing.
Songs that after being loaded into iTunes Math, do not lose these tags cause errors.
Errors occur in 3G and Wi-Fi networks.
Device
Model
Retrieved
on
iOS
version
Version
of the modem
iPod touch 4
MC544RP/A
Wi-Fi
6.1.3
iPhone 4
MD197LL/A
Wi-Fi
6.1.3
04.12.05
4th generation iPad
MD523ZP/A
Wi-Fi and 3G
6.1.3
3.04.25
3G – provider 3mob.
Wi-Fi – TP-LINK TL-WR740N v.2, firmware version 3.12.4 Build 100910 Rel.57694n, provider Kyivstar.

Downloaded songs dont show up on itunes, why?

Every time i try to download music to itunes it doesnt play or show up. Itunes pops up but the music doesnt go there. I have no idea why, ive tried restarting it, deleting music, redownloaded, and using different websites! please help!

But Im scared to unsync because some of my songs on itunes have these grey exclamation marks that say file not found, but strangely most of the songs that do have those marks are still there.
And its weird, because they seem to have deleted songs randomly. I have complete albums with just 1 or 2 songs missing or an entire album gone.
I tried restarting 3 times, but nothing happened.
Please, Im desperate.

Playlists randomly vanished, downloaded songs gone?

So I moved my computer from my apartment to home and back, and I just noticed all my playlists are erased and my downloaded songs can't be viewed or played. iTunes still has the vast majority of my music with ratings and playcount, but all my favorite songs (purchased) are gone, and the playlists have vanished. Any suggestions for troubleshooting? Thanks much.

You can ask iTunes to re-add the whole folder, but depending how things are configured (long story) you may get a bunch of duplicates. Given that the "vast majority" of your music is OK, you may find it less chancy to seek out the missing songs manually.

Downloaded song missing

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