Downloaded song skips - possibly corrupted file?

Over the last 3 months I have downloaded 718 songs from ITunes without any problem. The last one I downloaded, however, audibly skips and jumps at one point in the file as if a record had been scratched (or portions of the digital file missing...)
Exactly 7:26 minutes into the 3rd Movement of Tchaikovsky's Violin Concerto the file is bad and then at 8:05 it resumes playing again without any problem. The rest of the albumn is fine - just those thirty seconds or so... Maybe it's a bad download maybe the music file itself is bad.
If I'd purchased a CD at the music store I'd take it back and get another copy or a refund. Does anyone know who I can address this issue to?
I am using a Mac computer with OS X. This is the recording made by Antoni Wit, Jerzy Salwarowski, Polish Radio Symphony Orchestra & Vadim Brodsky.

Contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them. They'll probably refund your money and instruct you to try again in a couple of weeks when they've had a chance to get a new copy of the track from the record company.

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IPhone won't completely delete songs in iTunes (corrupted files?)

Hey guys,
I've been working on this issue for nearly two days now, and I just have no idea of how to fix it. The issue: in iTunes, my iPhone says I have multiple albums/songs on the phone, despite me trying multiple times to delete them, and despite them not actually appearing on my phone. These are all songs that have been purchased, and are on the cloud. On my actual iPhone screen, the songs don't appear at all, since I deleted them. But when I plug my phone into my computer, in my iTunes, the songs remain - they're just dimmed, with dotted circles on the left of them. My goal is to have all of these songs deleted from the iPhone altogether, and have that appear both on the phone and in iTunes. It seems like these are corrupted files, but I have no idea how to get rid of them. This is how my iTunes and my iPhone look, right now.
I've done the following things:
--I've fooled around with redownloading them from the cloud on the iPhone separate from the computer, then plugging it into my computer to delete them in iTunes. But even after I delete them in iTunes, it constantly brings the files back after I sync.
-I checked and unchecked the items in iTunes, before syncing. It lets me delete them; but again, after I click Sync, the files return.
-I deleted all of the music from my iTunes library, and I turned off the Manually Manage Music option, so that the iPhone would sync with the iTunes and delete everything from the phone. The result was all the music on the iPhone being deleted...except these straggling files that I'm having this issue with.
Does anyone have any other tips? I don't want to reset to factory settings because I have a couple work apps on the phone that I can't find links to to redownload them. And the iPhone managing apps are not an option; I can't download apps on this computer. I've been troubleshooting online, but I'm not sure if I'm just doing some of these things incorrectly. Can anyone help me?

I've reset it - erased all content and settings - and they're still there! Though I restored it from the Cloud. Not sure if that would influence it.

Automator (or anything) to mass transfer one file at a time, or skip over corrupted files?

I'm currently recovering files (using Disk Warrior) from a failing hard drive, but when OS X hits a corrupted file ("Error -36"), it cancels the entire transfer, rather than skipping over it. Basically, I have to transfer one file at a time, which, on a 2TB hard drive, is going to be insanely tedious, so I was wondering if there's an automation that can transfer one file at a time, or some other way to transfer files that won't stop mid-process?

in my experience, people who know enough unix to understand what you suggested rarely ask questions about automator. Auto-mechanics don't generally need advice on choosing an auto repair shop.
Applescript is probably the easiest way to go with this. I don't know what the file structure of the recovered documents is, but in general you'd run something like this:
set sourceFolderPath to "/path/to/recovered items folder/"
set destinationFolderPath to "/path/to/destination folder/"
tell application "System Events"
          set theFiles to files of folder sourceFolderPath
          repeat with thisFile in theFiles
                    try
-- move files one-by-one in an error block
                              move thisFile to folder sourceFolderPath
                    on error
-- you can put something here to log the skipped files or display a dialog, if you like
                    end try
          end repeat
end tell

Possibly Corrupt files on my iPhone 3GS?

Hi everyone, hopefully someone can guide me int he right direction.
Last summer I upgraded my 3G to a 3GS, I imported all of my content from my 3G onto my 3GS.
I can exactly pinpoint when the problems started, but here's the list of what has been happening for at least the last 6 months:
- Native apps (mail/safari) randomly crashing
- When I go into an out of service area (eg an elevator) it takes at least 2 minutes to reconnect/recognize the network, turning on and off airplane mode works 50% of the time, most of the time I end up having to shut the phone off and on
- Had a ghost email in my mobileme inbox until a full wipe/restore by the apple store
- Random crashes/locks and bouncing me to my enter passcode screen
- BIGGEST ISSUE: When I try to update the firmware to the latest version (I always make sure itunes is updated first), it fails halfway through and then bricks my phone into a restore cycle with an error # that I can't recall, but I know researching it didn't do me any good. This cycle goes on for about an hour before the restore & update finally works.
I went to the apple store finally last Friday to see what they could do for me. All they did was wipe/restore my phone and tell me "don't install any apps".
Within the first 10 hours of use (which is pretty limited without apps) I had Safari crash. Last night I plugged my iphone into my mac to charge, and it proceeded to synch. Immediately after it synched and I tried to use it, my sms app crashed twice upon trying to open it and respond to a message.
I'm not sure if this is possibly a corrupt file in my back up? Or if this phone is just a lemon. It's definitely not caused by any applications that are installed because I haven't reinstalled any.
Does any one have other experiences with something like this? It was suggested by someone at Rogers (my carrier) that it could be a corrupt contact or file? But that doesn't explain the crash before it had synched fully. I have mobileme, so my contacts automatically synched off my Apple address book.

Was your iPhone restored at the Apple store as a new iPhone or not from your iPhone's backup, or restored from your iPhone's backup?
If the former, you followed this by restoring your iPhone again with iTunes from your iPhone's backup when returning home?
I'm not sure if this is possibly a corrupt file in my back up? Or if this phone is just a lemon. It's definitely not caused by any applications that are installed because I haven't reinstalled any.
If your iPhone has not been restored with iTunes as a new iPhone or not from your iPhone's backup, do so. If the same occurs after restoring with iTunes as a new iPhone or not from your iPhone's backup, this will indicate there is a problem with your iPhone and needs to be exchanged under warranty. If the same does not occur after doing so, this will indicate there is a problem with your iPhone's backup.

My iPhone with iTunes match is extremely slow downloading songs, stuck on processing file

I have a 64GB iPhone 5, with iTunes Match enabled. Whenever I try to download songs to the phone, the songs will download very quickly, usually with 15 seconds, but then it will be stuck on Processing File for 15-20 minutes. This makes it very difficult to download large numbers of songs. I have been trying to download ~3000 songs since Friday and there are still 492 left after 4 days. Any ideas why the processing file action takes so long?
Internet speed: 15ms ping, 35mbps download, 11mbps upload
iOS version: 7.1.2
Capacity: 57.1GB
Available: 30.7GB
Thanks,
Randy

I'm trying to load ~20k songs onto my new iPhone 6 via iTunes Match, and I'm only about 1/20 along after two days
I can't even track the progress using the iTunes Store app since the app either crashes immediately upon launch or doesn't show the "Downloads" tab (if I reboot the phone, I'll see the "Downloads" tab once with a badge indicating the number of songs remaining, but after locking up the app for a few minutes, the "Downloads" tab disappears until I reboot again).
Instead, I get alerts every so often reporting "Unable to Purchase" as sync downloads occasionally fail. The only way I'm able to see that anything is still progressing at all is by going to Settings -> General -> About and observing the "Songs" number very slowly incrementing.
Meanwhile, I cannot update any apps since app update downloads appear to queue up behind iTunes Match syncs instead of being entirely independent.
I have been terribly disappointed with Apple's handling of iTunes Match.

Possible corrupt file...Final Cut crashing

Running final cut studio 2. I have an HDV documentary with roughly 460 hours of footage spread over an Xserve RAID and six glyph drives. The project keeps failing after trouble shooting and splitting the project over six smaller "chapter" projects.
Could this be a corrupt file? If so how do I search for it? Also, have there been a lot of problems with people using glyph drives and HDV projects.
Thank you

460 hours is a lot. A whole lot, no really, like, lots!
One way you might be able to search for the bad media file would be to temporarily take the media drive offline, open the project, and re-mount the drive to reconnect the clips when the project comes up with the missing files dialog. This will at least alllow you to reconnect files or whole folders one at a time to help narrow it down.
Also, if the problem just surfaced recently, you may be able to go to a previous version or autosave to get back to the point at which the project was able to open.
When you say failing, failing how? crashing, not opening, won't play, locks up? can't export?

Downloaded songs skipping on iPod

Have a 20G iPod and Windows XP Tablet PC edition. Have updated iTunes and iPod software & reloaded. All songs downloaded from iTunes on certain days SKIP on iPod. Some play 6 secs the skip to next song, some play 120 secs. then skip. Got iTunes to authorize a complete "re-download" of all songs affected. Re-sync'd iPod with new downloads in new playlist. STILL SKIPPING. Reset iPod - no help. Any ideas? Cna't stand the skipping!!! ARGHHHHHHHH! Thanks.

There may be something wrong with the authorization file on your iPod.
I think the authorizations file on the iPod is corrupted.
With iTunes shut down, go into Windows Explorer
Make sure your folder options are set to show hidden files.If you are not showing hidden files, you won't see it.
Delete this file
ipod drive letter:\iPod_Control\iTunes\iEKInfo
Eject the iPod using the windows "safely remove hardwaer"
Now open iTunes and plug in the iPod. iTunes should rebuild that file to put on the iPod.
Let me know if that works. I've also read the iTunes Library.itl file being corrupted can cause this "skipping over purchased songs on the iPod" problem.

Non-iTunes downloaded songs are becoming corrupted, starting with album art

I have Windows Vista, and I just got a new refurbished iPod touch 64gb 5th gen.
For some reason, songs that I have downloaded (not from iTunes) are becoming corrupted?? some are even old songs I have downloaded months ago but most of this seems to be with songs stuff I haven downloaded recently. This literally just happened yesterday. The album art is showing up on iTunes as half downloaded or with a broken, glitchy bar after I sync to my iPod. Then, most of those songs are corrupted, making those skipping noises in the song. What is even stranger is that most of these messed up songs are ONLY messed up on iTunes, on my iPod they're fine, but then some of them get corrupted on both. I use a "Passport" EXTERNAL hard drive, could there be a problem with that?? Everything I have downloaded is saved to that external hard drive and like I said, even some of the old songs I downloaded months, even years ago are having the album art problem and some of them the sound quality corruption.
I tried restarting and re downloading iTunes hitting the "repair" option, but I think this may be the external hard drives problem?
Does anyone know what I should do? Am I asking this question in the correct place?
Message was edited by: foresttemple

I can't seem to get album art to download into some of my songs. I compare my song information with the information that's in the iTunes music store & it matches word for word but it won't download the art. I can understand if iTunes didn't have the album but they do & the art wont download at all. I click "get album art" so many times & nothing shows up.

Possible corrupt file?

I've completed a digital painting several years ago. I backed up my work on a DVD several times throughout the years, but just recently, within the past 2 years or so, I've noticed that a particular painting of mine is corrupt - because upon opening the .PSD, it only displays a small portion of the image at the top, showing what seems to be a Red Channel only. While I don't consider this a pinnacle of achievements in terms of my work, it documents the progress I've made as an artist since its completion and it's upsetting that I may not be able to get it back. I was in the practice of creating a JPEG in addition to the PSD, but the JPEG version has undergone several changes that I am currently not happy with. Basically, the JPEG copy was just for testing out additional techniques to enhance the quality of the image...and many years later, taking a look back on those "changes" I'm extremely dissatisfied with them and want the original copy back. But, from what I've gathered, this seems impossible as the file appears to be corrupted. I am using CS5, just for clarification, and PS 7 was probably used to create the painting in the past.
I'll post a screen shot here just to back up what I'm claiming here.
http://i261.photobucket.com/albums/ii48/DagonsEve/Nox.jpg
Any help would great be appreciated. I've inspected whether or not all of the channels were checked, and all 3 of them are, as it was saved in RGB format. I've been searching for a solution to this problem for years - I figured this would be a last ditch effort of mine since I am thumbing through my archives, re-organizing all of my work and configuring a new and improved method of saving the files (basically saving it as a PSD un-flattened, then flattened, then as a TIFF, then two JPEGs, one Hi-Res & Low-Res - just so this catastrophe doesn't happen to me again).

Thanks for your post!
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I updgraded to IOS 6 and now downloaded songs skip to the next song every two seconds on both my iphone and ipad, and some do not skip. What is going on?

I downloaded the same songs on another phone working in IOS 5.1.1 and there is no problem. Is this a bug? or is it my imagination?

I've spent most of the last two days trying to restore from back-ups and set up as new and neither worked. iTunes stopped recognizing it AS an iPod at one point so I tried reinstalling iTunes to make sure it was all up to date but it's still doing the same thing. Freezes or disconnects during sync or throws up an error message and 95% of the music that "has" synced is greyed out and not playable. I'm assuming the update has a bug cos these forums are full of problems people are having since the update, I had no issues with anything before this upgrade was installed.

HT201272 downloaded songs skip

I downloaded a CD of a new album, download went fine, yet a few songs stop midway and jumps to the next song. Deleted the first download and re-downloaded, any suggestions and how can I get a refund if I decide that route?

You can contact iTunes support here:
http://www.apple.com/support/itunes/contact/

Itunes freezes when I connect my ipod....possible corrupt file?

I reinstalled itunes to the latest version.
And I'm still having the same problem: My itunes freezes whenever I connect my ipod. And when i disconnect it, it unfreezes and it shows "My Ipod" in itunes for like a second then goes away.
Now, when I reinstalled again, i noticed a message saying that Windows is missing components required to fully install Itunes (itunes installed anyway) or something like that. Now, i connected it to my parents' pc and it works fine.
Is there something wrong with my pc? Is there a different program where i can transfer my music to my ipod? (I am using Windows XP btw)
Also is there a way to move all the songs on my ipod to an external hard drive?
Message was edited by: Matt Miano

Similar problem here:
When I'm playing songs with iTunes and connecting my 3G 20GB iPod, my computer will hang up completely - screen goes dark and I have to reset my PC.
However, when my iTunes is "idle", i.e. not playing a song or doing anything else, connecting and syncing the iPod will work just fine.
I'm using the newest (6.x) Version of iTunes on WinXP SP2 with a 3G iPod 20GB.
Martin

I purchased a song that is a corrupted file and won't download - how do i get that song or get a refund as i already have been charged

i purchased a song thats a corrupted file and won't download - how do i get this song or get a refund as i have already benn charged ?

http://support.apple.com/kb/HT1933
Regards.

How can i delete a corrupted file that will not download?

I recently purchased a song on itunes and i keep getting a message that tells me to try redownloading due to the song being a corrupt file. When i attempt to redownload the song, i get another error message that tells me the download could not be completed. At this point i just want to delete the download, but since it was never actually downloaded it wont go away. Everytime i open my itunes i get the error message and it continues to pop up every ten minutes. Please help!

Highlight the said file on the Music section of your Library, and press the Backspace key. When asked whether you want to move to the trash, say yes. Then you may download it again looking in Your Account in the purchased section.

HT1725 fixing a corrupted downloaded song

Hi, I just purchased an album through Itunes Store and a couple of the songs cut off half way through the song....what is the best protocol to fix this...thanks

Brian,
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If the new one sounds the same (unlikely, but possible) the store may be carrying a corrupt file. In that case, contact iTunes Customer Service.

Downloaded song skips - possibly corrupted file?

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