Downloaded songs in grey

I just downloaded songs that I purchased on my emac, and they synced to both my ipod and ipad but show up in grey on my mac, saying they are awaiting downloading, but its been over an hour....

What is exactly is show when she tries to redownload by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Does it say installed or what?
I suspect that they are corrupted on the iPod.
If the all try deleting them and redownloading them or syncing them to the iPod.
If not successfully, try restoring from backup
iOS: Back up and restore your iOS device with iCloud or iTunes
Next would be to restore to factory settings/new iPod

Similar Messages

Songs I recently downloaded are all Greyed out with a grey cloud next to them?

Recently got an iTunes gift card for Christmas and was at my family's house. I went on their iTunes and signed into my Apple ID Account to use my new gift card under my Account. Everything went fine until I went home and opened my iTunes account on my PC Windows Computer. The recently Downloaded songs are ALL Greyed Out with a Cloud next to them? Now I can't play any of these NEW SONGS I just purchased?!?! PLEASE HELP ME!!

I downloaded one of the file explorer programs (iFunbox in my case) for my PC and deleted everything out of the "Purchases" folder on the phone's "Raw File System". After a couple of syncs with iTunes everything was back to normal. It appears that something was screwed up on the iPhone side that iTunes couldn't sort out. I don't think anything could sync from iTunes to the phone, not just the greyed out items.
This is why resetting and restoring the iPhone also works for a lot of people. It's overkill though, deletes your app data, and just wastes your time setting everything back up after the restore. Better to use the surgical approach of a file system explorer program on your PC to fix what appears to be a mundane data corruption issue.

Why do I get the message: additional fees may apply when downloading songs over cellular in my itunes on my iphone 5? Plus I see the cloud icon that is either greyed out or red

I uploaded my old songs on my computer then I tried to sync them in my iphone's music library and I can't listen to the previously purchased songs... They either appear red with the cloud icon or greyed out... And I get the following message when I tap on them: additional fees may apply when downloading songs over cellular
Anyone can help?

Un-sync all your music to remove it from the device, then restart (hold down the home button along with the sleep/wake button until you see the apple, then let go). Now re-sync your music.

When I delete itunes match song from itunes, download icon is greyed out

Now that my songs are in the cloud, I want to delete my ripped version and download the iTunes Match version, but I can't see how since the download icon is greyed out. Anybody know how? Thanks!

The first thing to keep in mind is that not every track will be "matched." Some will be "uploaded." You need to enable the iCloud Status column in the iTunes browser to see what the track's status are. Switch to Song view and pull down View > View Options. Select "iCloud Status" then close the window. Now you will be able to see the status of the songs. Tracks with a status of "uploaded" are the exact same tracks that were on your computer.
If the streams are greyed out that generally means iTunes can not connect to the cloud. Look next to Music and see if the cloud icon is solid. If it is not quit iTunes, wait a few seconds, the relaunch it. This should re-establish the connection to the cloud and you will be able to download the tracks.

I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes shows album as purchased but album is not in my Mac library.

I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes store shows album as purchased but album does not show up in my Mac library. How can I retrieve the album.

So i've found the answer to this by clicking on every menu and setting in the itunes store. It turns out some purchases in the cloud can be hidden probably as the result of an interrupted transfer/sync/backup or a network outage. To unhide purchases 'greyed out ' items , go to the Itunes store (on the PC) click on your account name and select view account. (you'll be prompted for your itunes password) once you are in scroll down to the purchase history section. there should be an option for hidden purchases. click through and click on unhide purchases, redownloadble purchases. any hidden purchases will then show up. click on unhide to reactivate and download. This may only work for purchases in the cloud.
hope others find this useful.

Some of my iTunes match songs are greyed out on my iPhone

Hello,
I've had iTunes match since it came out, and it was shaky at first, but started getting pretty reliable a few months ago. However, the last few albums I've added to iTunes match have not been added to the cloud. The songs appeared as "Waiting" for several days until I right clicked and clicked add to iCloud. Once I did that, they showed up on my iPhone and iPad, but now are greyed out on both, even though their iCloud status says "Uploaded".
It gets worse. The last album I dragged into iTunes is stuck on "Waiting". When I right click, I no longer have the ability to add them to iCloud (this may be due to the Yosemite beta – the issue with the greyed out songs has been occurring for a few weeks before I upgraded, though). These songs don't appear on my iPad or iPhone (which I expect), but they do appear on my MacBook. However, when I click to play or download them, nothing happens.
This is very strange behavior, one thing worth noting is, I just crossed 1,000 songs for this artist (I'm a fanatic). I'm not sure if there's a limit of songs per artist, and I haven't counted exactly how many songs are greyed out, but the numbers are definitely close.

Have a look at this: iTunes Store: Troubleshooting iTunes Match
But yes, if you are running OS X beta, you very well could have issues. You should inquire about that in the Developer forums.

ITunes Match unable to download songs from iCloud issue

I have a MacBook Pro running Mavericks 10.9.4 and iTunes 11.3.1. I am having repeated issues with downloading songs from iCloud to my MBP. I have reset Match numerous times using the steps located here: http://support.apple.com/kb/TS4054.
Then it works for a short time and I am able to download some songs and then suddenly I will get the pinwheel, the songs in iCloud will all show greyed out and then I am no longer able to download anymore. Repeat process.
I am about to try a test tethering to my iPhone's internet service to see if that improves things. So far, the only threads I have found on this topic have been related to Mountain Lion. So I'm not sure if this is a different issue I am seeing.
I also tried resetting the System Configuration to see if it would fix, but no luck: https://discussions.apple.com/thread/4160355?start=90&tstart=0
Is anyone else experiencing this and what is the issue? Can it be fixed?

Hi,
I don't think that you have a similar issue to OP.
Mettelin wrote:
That means that iTunes Match is stripping out the Sample Rate when it uploads some tracks (even variable within albums) and then it gets stuck when you try to play the track.
Apple needs to fix this.
Match does not strip out the Sample Rate. If tracks are matched, it shows the standard sample rate of 44,100 but unknown when tracks are uploaded (probably because Apple does not capture this on such tracks). If you have an iCloud status of "Waiting" and a blank sample rate, this suggests that the match / upload process was not completed.
If you have not already solved your problem, I suggest that you delete those tracks and then read them to your iTunes library. Once you have matched or uploaded them, you can delete from your hard drive but not the cloud.
Jim

All my songs are greyed out on my iPod except for the songs in my itunes library

I have over 10,000 songs on my ipod touch and when I connect to my Macbook Pro and go to itunes it states that there are over 10,000 songs on my ipod, but when I click to play them a little exclamation mark appears before it. (As it does when the source cannot be found.) At the bottom of itunes it still shows a large blue Audio bar stating that I have over 10,000 songs on it somewhere, but I cannot play them. When disconnecting from Itunes the artists and albums are all showing, but as soon as I go into an album all the songs are greyed out. This only just happened yesterday when adding a few extra songs I downloaded to my itunes and dragged and dropped them to my ipod.
Please help me, the data should be on the ipod somewhere, but for some reason I cannot reach it. I do not have a backup, so this is really annoying
Thanks for any help

Try:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
The grey-out ones may not be recoverable.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I am getting a message that says 'Unable to download song" . How do I get my song onto my iPod. It will not sync either.

I am trying to sync my music library on my ipod touch, 3rd gen. When I try to download songs from the cloud, it gives me an error message that the song could not be downloaded at this time. Retry.
This is completely not helpful and gives me no options for how to download, and I can't really find any suggestions for connecting the ipod to the cloud. It worked prior to the new update 0.7. I'm very frustrated!! Some songs have synced, but many have not. Especially the latest purchases.

I just figured out a solution. I connected my ipod to my computer, went to the 'info' tab on the menu for my ipod. I checked 'Sync Mail Accounts', which were greyed out until I selected them. That connected me to the Cloud and everything went back to normal. Hope this helps someone else!

HT204406 Songs are greyed out on my iPhone and I can't play them as I used to before. How do I fix this?

Songs are greyed out on my iPhone 5 even though they were working before. I bought them on iTunes
How do I fix

A song with an iCloud icon has not been downloaded so cannot be deleted. You can prevent it from showing on the iPhone but you can't delete a song that has not been transferred from your iTunes library or that has not been downloaded from iCloud.
Any chance some of the songs were purchased twice - once in the past from a different album and again recently?
To prevent iCloud songs from appearing on the iPhone, go to Settings > iTunes & App Store and under Show All, turn Music off.

-50 error when downloading song

I have been able to download songs in the past no problem on this computer. My daughter downloaded a song and got a -50 error after a few seconds. She pushed the retry button and it seemed to download from where it left off to completion. However, on playback, only the first couple of seconds plays. If I click on the time bar about 5 seconds further down on the timeline than where the songs quits prior to it quiting, it plays the rest of the song properly. One thing I did notice was that at the end of the download, it took an extra long time to finalize the download. I have contacted tech support, but the suggestions haven't helped, or don't seem to apply to my situation. Thanks in advance for any suggestions or help.

I too had this -50 error message last evening when trying to purchase/download a set of 7 tunes that had been sitting in my Shopping Cart for quite a few days. The Shopping Cart was emptied and a greyed-out listing of the seven items showed up in my "Purchased" list (along with previously purchased items) as well as in a new list labeled "Downloading."
Tried several times to re-download, but kept getting the same error messages. Along the way, I also saw a message pop up telling me that my computer WAS properly authorized.
I gave up and went to bed frustrated. When I started up iTunes this morning, there was no record of any (attempted) download items anywhere and the Shopping cart was still empty. The tunes are not in my library. Everything has gone away.
As I am typing this, I've just received an e-mail "Receipt" from the iTunes music store for the 7 items and an indication that the cost has been billed to my Visa account!
It seems I'm being billed for music I don't have. How do I resolve this?

I can't download songs from Itunes with Iphone 5

Hi,
Just a quick and probably easy to answer question (im a bit slow with the apple thing)
when i log into Itunes from my Iphone 5, ALOT of the songs are greyed out & i can't download them...
Very few songs ARE available, but not many...
I've checked restrictions, backed up & restored through Itunes & downloaded the latest update...
anyone able to help me?!
thanks
Karena

Sorry I somehow managed to click the wrong thing and made a silly mistake, as I had hoped.
Can a moderator please remove this thread as I have resolved my problem.
Kind regards,
Ryan.

HT204406 Song's iTunes Match iCloud icon shows but when I click to download song nothing happens.

Song shows "greyed out" on iTunes list with iCloud / iTunes Match icon for "click to download". But when I click on the icon to try to download the song nothing happens. I've tried signing out of iTunes Match and signing back in, etc.

I have five songs like this in itunes 11. In the previous version, i got an error on four of the songs but now there is no error dialog popup. Also, I recently tried to redownload a song after deleting it, it is greyed out also.

Problem downloading songs from iTunes to iPhone

I cannot download songs from iTunes into my iPhone. I was able to move about 10 songs but when I view them they are greyed out. I cannot manually move any songs. And if I attempt to drag and drop the iPhone will not accept them as the iPod will. Any suggestions? BTW I can move songs freely from iTunes to my iPod.

hi jason,
imho, the lack of manual music and video management
is a mistake. i've had 4 ipods over the years and have always used
manual mode. the playlist hack works okay
and is only mildly cumbersome.
however i tend to buy music from itunes both on my
imac at home and my pc at work. i've always simply
been to plug in my ipod to either computer and grab my
purchases, in either location. now, my iphone is "locked"
to my imac. i'm sure apple had a good reason to leave out
manual management, but i would suggest revisiting this
asap.

HT1386 SOME OF MY SONGS ARE GREY AND HAVE A DOTTED CIRCLE IN FRONT OF THE NAME AND WILL NOT SINC. ANY SUGGESTIONS?

Some of my songs are grey in my library, and some of them have a dotted circle in front of the names. They will show up in my library but will not sync to my phone. Any suggestions.

Are you sure you aren't looking at the tracks in your iPhone/iPod?
That greyed out and perforated circle thing happens when your iPhone is plugged in, you are looking at the music in it and some songs are physically in your phone (ready to play) and some are in the cloud (you can download to your phone whenever you want).
I hope this helps

Downloaded songs in grey

Similar Messages

Maybe you are looking for