Downloaded Star Trek into Darkness but won't copy to iPod

I downloaded the digital copy of the movie, and when I try to copy to iPod it says, "'Star Trek into Darkness' was not copied to the iPod 'Erik' because it cannot be played on this iPod".
What is up with that? I have the 120GB iPod Classic. Does anyone have any ideas as to why iTunes is being mean right now?

Hello MissingMyMind,
Thank you for using Apple Support Communities!
I would download an SD version of the movie, and try to sync that. I am assuming that the version you have is in HD.
From: iTunes 10 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH1706
In iTunes, click iTunes Store (below Store).
Click the Purchased link in the top-right of the Store home page (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re using Album view, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click the Download button to the right of the item.To download all available items, click Download All.
When you go to download the movie in the Movies tab of your purchases, be sure to uncheck the Download HD Version When Available check box to get the SD version, and be syncable to your iPod Classic.
All the very best,
Sterling

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