Downloaded the newest software now my screen is black what do i do
i just downloaded your newest software and now all i have is a black screen i can't reboot my phone or how do i reset it.
please help me
Similar Messages
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Help: I have recently downloaded the newest software version for apple products. I have a iPod touch. After the process of updating my software, my photo app doesn't work anymore. I can't take pictures or view them at all. Every time I try opening the app it kicks me out of it and sends me to the home screen. I have tried turning off my iPod and back on multiple times. Even double tapping the home screen button and closing my opened apps. And I tried looking for the photo app in the app store but I did not see it. So I am wondering what can I do? And is this due to the new software update? Does anyone else have this problem?
No, I have not tried any backup tools. I havent restored my ipod back to factory settings yet and then sync everything back on it. I am kind of scared too because I dont want to lose anything. I have just been hoping some new apple software update will come out because I know several people have had problems when updating to the newest version available.
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I have an I phone 3g and I downloaded the newest software and I can't get any music to play. I can't change my playlists and the songs I have on the phone just get skipped over. What can I do to correct this?
it recognizes the iPOD but I can't get any of the new songs to import to the iPOD
are you getting an error message, Odessa? if so, what does it say? include error message numbers if you're getting any.
if you're not getting an error message, describe what happens when you try to transfer songs to the ipod as best you can. -
I am interested in purchasing the Iphone 4 today but i see that there is a new software that will be coming out this fall, will i be able to download the newest software to this phone.
...will i be able to download the newest software to this phone.
Yes, for free. -
My iphone 3gs is not recognised in either windows 7 or in the latest itunes. It was briefly but then Windows asked me if I wanted to open the camera with Windows media player and I clicked ok. I also tried to download the new software for the phone. Now nothing works. I also downloaded a programme which you supposedly need for iphone with windows 7
Any help pleaseThe ONLY program you need for an iPhone on Windows 7 is iTunes. Remove whatever the other program is, then remove and re-install iTunes as diesel vdub recommends.
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When I downloaded the most recent software update the location services Icon showed up even thought I was not running any programs. Is this something new and is it going to drain my battery? This was not happening before the download. I am told I have to just turn off the location services biut I do use them on a daily basis and it seems to be a pain to have to shut if off everytime. Does anyone know how to fix this or am I just screwed until I upgrade the phone?
Hi Avahhava,
Welcome to the Support Communities!
As a first step, I would suggest restarting and/or resetting the iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If you have tried those two things, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Cheers,
- Judy -
When I go to download the software update, my computer says the old version of the software can't be removed. Does anyone know how to fix this?
Doublechecking before proceeding ... which particular program is it saying can't be removed? (Several different programs might be mentioned in this context: QuickTime, bonjour, Apple Software Update, etc.)
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How do I download the newest software in my case??
I am totally desperate. I have a Ipod (first generation, but updated with the software that came before the latest) filled with 10 000 photos -all printscreens made by pressing the home button and on/off button shortly at the same time. My problem here: how do I transfer those photos to my laptop? My Ipos won't make a backup anymore - I tied that, but it took around 5 hours before a error popped up saying I removed my ipod and that the back-up failed. I want to install the new software available for the iPod touch, but it doesn't work because the iPod doesn't have a back-up and I don't ant to loose all my data. I also have 2 computers, wich both share a part of the data on my iPod, meaning I have no computer that holds all data.Plus, 'my computer' doesn't recognise my Ipod as d: or a USB stick. So I can't view my data on the computer.
Good luck figuring this out..What OS are you using on your computers? Theses may help:
http://support.apple.com/kb/HT1808
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/TS1495 -
My Mac (Mac OS X Lion 10.7.5) downloads the newest version of Adobe, it does not work. Why?
My Mac (Mac OS X Lion 10.7.5) downloads the newest version of Adobe, but Adobe does not seem to be working, as I cannot download the pdf documents I need (and I get yet another message stating I need to download the newest version of Adobe). Everytime I try, I get a message saying it will not download. I have tried to download the newest Adobe version dozens of times. WHat is not working?
angies70279651 wrote:
... the newest version of Adobe...
...of Adobe what ? Adobe is the name of the company that literally offers hundreds of different software products, each of which has a specific name. Unless you tell us what you downloaded, we have no idea what "does not work". -
Tried the newest software update
Tried downloading the newest software update & got an error message at the very end of the process. Message reads, "phone could not sync, unknown error occured(1150)". Any idea's on what to try?
Are you sure it wasn't error 1015?
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How do I update my iTunes account to the newest software?
I need help with downloading the newest software for my computer for my iTunes account. Any suggestions?
I need help with downloading the newest software for my computer for my iTunes account.
Are you getting an error message when you try to update iTunes? If so, what does it say? (Precise text, please.) -
The messages app isnt working since i downloaded the new software
Since i downloaded the newest software the messages wont work
Try these:
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os
http://www.apple.com/support/macbookpro -
My itunes wont download the newest ipod software and when i try it will download for maybe an hour then say "error has occured, internet connection timed out" now what do i do?
Disable your firewall/security software, then try again.
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I purchased the newest software update for my ipod touch 1st generation and it is saying it is it will now begin download but the status bar doesn't even appear? How can I start the download?
Well first off you shouldn't have had to pay for a download (just an assumption from the word "purchased".
If you are trying to install iOS 5 on your iPod touch, it won't work they arent compatible. I suggest checking what version of software you are trying to install and posting it in this forum so people can have a better understanding. -
My iTouch will not restore becuase for some reason it won't reconize it. I merely tried to update it with the newest software and every thing went to sh--. Now it is just stuck on the screen showing the apple sign. Can anyone help me.
There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.
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