Downloaded the original Lightroom free when it first appeared and have purchased updates since. I have no previous version serial
Have no original version serial # now itwants it to reinstall to a new hard drive after the last on died... How do I accomplish this?
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
Similar Messages
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I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this please?
thanks
Russell MoranJust delete it from the Applications folder, and re-download it.
If it still says installed when you go to Purchased in App Store, click somewhere else, and option-click Purchased. That allows you to redownload already installed software. -
HT4796 I didn't change password when it first appeared and I don't remember my PC password
I transferred my PC to my Mac but missed the step to change the password. Now to open the info I have to use my password for my old computer and I don't remember it
Boot into Recovery by holding down cmd-r when you hear the startup tone.
Once it boots into Recovery, Go to the Utilities menu and select Terminal.
Type resetpassword and hit Return key.
Follow the prompts to select the hard drive, then your user name.
Reset the password.
Once done, quit out of the password reset utility and then restart from the Apple menu.
Once you've restarted and logged in, open Keychain Access.
Open Preferences from the Keychain Access menu.
On the General tab, click Reset my Default keychain.
That will reset the default keychain so that it uses the same password as your login.
Message was edited by: Barney-15E -
HT5262 If it shows purchased can you re download the music for free if iCloud is activated?
If it shows purchased can you re download the music for free if iCloud is activated?
You don't need to have an iCloud account to redownload previously purchased music from the iTunes store. This article explains how: http://support.apple.com/kb/HT2519.
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I Need help!!! The card I used when I first set up my account I lost it so now I can't download any music cause it's wanting a number off that card and I don't have it anymoe... Someone tell me what to do please???
Add another good card and delete the old one, Yu can also purchase and redeem an iTunes gift card and hthen delee the bad credit card. Yu need a valid payment method for update as well even purchasing free apps if the account was set up with a credit card.
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I downloaded the 30 day free trial of Photoshop on 9/11, but have not been able to open it, or even find it on my computer. I do have the Adobe Create Cloud icon, and when I click it it list PS as downloaded and lets me access tutorials, but that is all.
Please let me know how to open and use PS.
Homer GuyHi Homerguy,
If you are using Mac, please open the finder window click on go and choose applications and try to launch Photoshop from there.
If windows, please navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014 and double click on the Photoshop.exe file.
Thanks -
I have downloaded the Adobe CC free trial. But when I tried to use the photoshop, it always tells me the photoshop was not working and will be closed. What did I do wrong ? I like to try it before I buy. Help, please !
Could you go to (in Photoshop) Help>System Info>Copy and paste here in its entirety? Also, if there is a crash report paste it here as well.
Benjamin -
I want to download free apps for iphone 4s but when downloading it is asking for payment info. the application are free but why it is asking for purchase details...please help me...
In iTunes, click "Store", sign in with your Apple I.D. After singing in, click "Store" again, select "View my Account", re-enter your password and your account info will be displayed.
Click "Edit" in front of "payment information" and select "None" -
I am trying to download the 30 day free trial of lightroom
I'm trying to download the 30 day free trail of lightroom & photoshop before I purchase it. I can't seem to get it to download. I am not using Mac or Windows, I am using a Samsung Chromebook. Any help for downloading these to my Chromebook will be appreciated.
The simple answer is: No. There is no version for Chrome OS since it's a Linux derivative.
Mylenium -
I have downloaded the 30 day free trial using Adobe Download Assistant but I do not know how to open it and start using it.
This was so annoying!! It took me a good couple of hours but i figured it out, you need to do the following: Go to the folder where you saved the download (in my case i saved it in My Downloads) -> click on 'Adobe Photoshop Elements 12' -> click on 'PSE 12' -> click on 'Setup' (select the icon which is a box with a shield) -> follow instructions and....voila! You will need to restart when it suggests so save anything else first, then when it reboots you should see the icon on your desktop....hpe this helps!
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When im trying to download a free App an error appears and sais that my previously purchase was declined.how is related a free app with a paying one?
Because that's the way you setup your account. Whether the app is free or not is irelevent, apparently the payment method you selected when originally setting up your account is no longer valid, hence your account is not longer valid. Either fix your selected payment method or setup a new app store account without a credit card:
http://support.apple.com/kb/ht2534 -
Hi can anybody help please. I am having terrible problems trying to use my Nikon D7100 to tether. I have downloaded the latest Lightroom updates and also checked my firmware which is also the latest avaiable and still Lightroom wont detect my camera!. When I use a friends Canon camera it works every time!
Hi Keith thanks for your reply I have Lightroom 5.7.1 64 bit and my Nikon's firmware is version 1.02
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Will I get the iLife suite free when I buy a regular 15inch MacBook Pro?
Will I get the iLife suite free when I buy a regular 15inch MacBook Pro?
Read from the top of the link:
The Apple Product Registration website is closed.
If you’re trying to register an Apple product, chances are it’s already registered. Most Apple products can be registered when you turn them on for the first time and begin the setup process. Service and support for your Apple product are linked to its serial number, so it’s OK if you don’t register it. If you'd like to check the service and support coverage for your Apple mobile device or computer, click here. -
I downloaded the upgrade Lightroom 5.6 and now don't see Lightroom
I downloaded the upgrade Lightroom 5.6 and now don't see Lightroom. I see the 5.6 LR logo but when I go to open it it wants to cycle to install
lr 5.6 will replace any previously install lr 5 or better installation.
what file (name and extension) did you download?
what's the size of that file?
what's your os? -
I want to uninstall Acrobat reader. I got support in the community to access my HD and to send to trash the internet plugs in for PDF viewer, but when I try to download a PDF from internet a black screen appears and preview doesn't open
Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.
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