Downloaded trial on one adobe id but have it bought and uninstalled on another adobe id, how do i just transfer over the licence.

So a few months ago I bought the subscription to After Effects, and due to a virus could not complete the install. Spent well over 8 hours of trouble shooting over a period of two days (i am a student) and could not get it to install. An Adobe customer support person even offered help and remotely accessed my computer and tried everything she could, no solution was found. so I have waited, and have been paying 20$ a month for a uninstalled program. I finally got tired of it and paid to have 101 viruses removed from my computer. I get on today to see if this would work and it did! however it downloaded the trial version from my one Adobe Id and not the full version. My other Adobe ID i have forgotten the specifics of the Username and the password. can anyone offer some help to recovering my username and my password or perhaps a way to to transfer my subscription over to the Adobe ID that I do know?

Here are some links to chat with Adobe Support - depends which issue you need to pursue...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
Adobe ID and registration chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service-c1.html ( http://adobe.ly/19r6ZDp )

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I have one apple ID but have multiple devices and multiple passwords. i can't seem to limit it to ONE single password.

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After you change your account's password you may need to log out of it on all of your devices (tap on your id in Settings > iTunes & App Store) and then log back in with the new password so as to 'refresh' the account on them.

TS3988 I recently downloaded iOS 7 on my iPad but now can't get further than iCloud agreement. How do I get to use the iPad? it is stuck on the Terms and Conditions page!

Greetings Friends!
Could someone please help?!!!
I cannot get my iPad to function... I recently downloaded (prompted) iOS 7. next, I forgot the ID for this iPad ... got confused ... now I asked for Email assistance but the iPad is stuck on the page for "Terms and Conditions".
Please HELP!
Rhont1996

Hi Rhont1996!
In order to troubleshoot this issue, you may need to restart or reset your iPad according to the instructions found here:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
You may also need to go to your Safari settings to make sure you are not blocking cookies:
Safari settings - iPad User Guide
http://help.apple.com/ipad/7/#/iPadabb26b71
After making sure your Safari settings allow cookies, you may need to force Safari to close according to the instructions found here to solidify the change:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I receive error messages when I am downloading free iphone apps. I get error message 9810 and 9834. Can anyone advise how to resolve this problem?

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Hi,
See Here:
http://support.apple.com/kb/TS1276
From Here:
http://support.apple.com/kb/TS1424

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You need to ask this in Digital editions. It's not a Reader issue.

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Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

?I can't download digital editions. I have Windows 7 and am registered with Adobe.

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Win 7 has given many people some 'issues'. There are postings to the forum
that point out you have to set your security so that it will allow
downloads from certain sites, and I seem to recall that these settings need
to recognize Adobe as a source and allow it through the firewall. Wish I
had the exact post, but I do not. But I'd bet a search on Windows 7 will
pull up some more information.
=============

My wife an I share one iTunes account but have separate Apple id for our devices - prior to 8.1 we shared storage on iCloud now we can't and when I try to buy more storage on her phone instead of accessing the shared iTunes account it try's to sign

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Have a look here...
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

I have four devices on one Apple ID, i have separate emails and phone numbers for each device but when I tried to add one to my iPod, it said that the email was already in use.

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Thanks but that doesn't give me the information I need. I am putting an email on my ipod for people to contact me for iMessage and FaceTime but when I put the email in, it gives me an error saying that the email cannot be veirified because it is already in use. My Apple ID can be varified, just not the email that they will contact me with.

I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any indi

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I have signed in and out of the app store and the password is correct. I have tried both kinds of reboot but that did nothing. I have tried to update the apps by connecting phone to Mac book pro...it shows the apps being download on the Mac book and says it will sync them to my phone but it does not. Everything else on my phone works fine.
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Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?

After downloading new version of Firefox 4 I am unable to use touch pad for scrolling. I have tried installing and uninstalling the new version but this problem has always been occuring.

after downloading new version of Firefox 4 I am unable to use touch pad for scrolling. I have tried installing and uninstalling the new version but this problem has always been occuring. I do not know how to fix this problem so I always return to the old version.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
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Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

You know how you download apps, well let's say you have two devices and get an app on one and it goes to the other, how do you remove it from doing that?

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Click here and use the instructions to turn off the automatic downloads.
(120206)

Does Adobe Story Free have a Type and template for stageplay format and if so where do I click for it. In the Type button I could only find screenplay, TV script, Two column script, AV script and other, but not for stageplay?

Does Adobe Story Free have a Type and Template for Stageplay format and if so where do I click for it? In the Type button I could only find, Screenplay, TV script, AV script, Two column script, and other but nothing for Stageplay.

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I have a iPhone and iPad on one iTunes account, I have recently bought two further I touches fir the kids , should I set them up with their own apple ids and the can I transfer purchases through all devices

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Hi jhyiesla,
Im not sure wether I got you right or not. But my advice/s would be as follows:
These steps help you get rid of old apps you downloaded years ago and you do not use anymore.(Also frees space on your mac after emptying the trash)
1) go to iTunes and delete all applications in it. Make sure to move them to trash! Do not empty your trash yet. Its your backup if step 3 doesnt appear.
2) connect both your devices(one after each other) and make a backup. !!!Dont press the Sync button, press the Back Up Now Button
3) Then it asks you if you want to backup applications as well. Confirm. (This is how apps get transferred manually)
4) Then Sync your devices... The first time it might be, that there are some additional apps loaded to your devices you dont want to.. delete them on your Device (not iTunes) and after that you should be good every time you sync again.
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Further,
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- If you hate scrolling through a list of apps in iTunes, you can re/install apps directly on iOS not via iTunes. I absolutely never go to the "Applications" section in iTunes. I install and delete apps directly on iOS.
jl

Downloaded trial on one adobe id but have it bought and uninstalled on another adobe id, how do i just transfer over the licence.

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