Downloaded trial photoshop elements 12. Can't access it or upload a photo I must fix/change background on

Downloaded trial Photoshop Elements 12. Can't access/open it or upload a photo I must fix/change background on...

Hi literarykid,
Please let me know what error you get when you try to open PSE12 and which OS you are using.
Regards,
Rave

Similar Messages

  • Downloading trial Photoshop Elements 12

    I am having trouble downloading the Photoshop Elements 12 trial.  (If it is ok, then I intend to upgrade from my previous v4.0 version)
    I have OSX 10.8.5 on an iMac.  This morning I am using Chrome Version 30.0.1599.66.  (I think that I used Safari yesterday)
    Yesterday during the download process (4mins to go) I had a power failure.  Repeating the download, 'extracting' was left running overnight and this morning I cancelled it and tried again.  I performed an uninstall, deleted the old .dmg files and started for a third time.
    It offered to install it in my Applications folder but, having read some error notices, I changed this to Desktop
    I then experienced the following message:
    The following disk images could not be opened
    Photoshop Elements 12  error -4960
    Extracting seems to be in progress
    Please advise

    Hi Pete,
    I found these instructions in another thread:http://forums.adobe.com/message/4370247#4370247
    <<<<<
    If the download is completed in the Adobe Download Assistant you can temporarily turn off the feature to verify the checksum.  The following steps will allow you to temporarily disable this feature:
    Open the Disk Utility located in Applications/Utilities
    Go under the Disk Utility menu and select preferences
    Deselect the option to verify checksums
    Try mounting your DMG file
    I would recommend turning this feature back on though after the installation is complete.  Also if you notice this happening on additional files it can indicate a problem with your Internet connection.
    >>>>>
    Alternatively,
    After clicking the .dmg file, simply click "SKIP" to avoid extraction issues.
    Please let us know if this helps.
    -Shikha

  • On a new computer, am trying to download/install photoshop elements 10 can download files, but not open them, please help

    On a new computer, am trying to download/install photoshop elements 10, files are downloaded, but cannot open them, please try to explain       if you can

    you probably should have two files, an exe and a 7z file in the same directory.  if so, click (or double click) the exe.
    if that fails, what files(s) (name and extension) and file size(s) have you downloaded?

  • Very frustrated, trying to download trial photoshop elements 12

    I have tried to download free trial of photoshop elements 12 so that I can then enter my serial number as purchased disc, without knowing did not have a disc reader in my MAC , i Try to download trial and it says that Adobe Assistant is to pop up and it does not, so download never starts, any suggestions
    Trial Download & Install

    Make sure you have cookies enabled.  If it continues to fail try using a different browser.
    Alternatively, you can download the trial version of the software thru the page linked below without the involvement of the download assistant and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

  • Error 109 downloading trial photoshop elements trial but will not let me download again?

    I was downloading photoshop elements trial and it timed out error 109 I tried to re download and it says its already downloaded even though I cannot get it to install and it only shows half downloaded in assistant

    Hi jazzpurrcat,
    Please refer the solution in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
    If you continue to face difficulties you can try initiating a direct download by following the steps listed at http://forums.adobe.com/thread/981369

  • I downloaded trial photoshop elements 12, but it doens't open after installing.

    i downloaded a trial of photoshop elements 12. i installed it on my computer. when i want to open it, it says i have to login, but than it doesnt work.
    It says i need internet acces, which i have. How can i start ?

    Hi,
    See if this document helps
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Otherwise, which operating system are you running under?
    Brian

  • Every time I try to download Adobe Photoshop Elements 13 after purchasing, I get a page that says 'Access Denied'.

    After purchasing Adobe Photoshop Elements 13 I go to download the product and receive a link to a page that say 'Access Denied'. This happens when I try to download the trial, use the Akami downloader, and when I try to download the file directly. Any suggestions on fixing the problem?

    If you are still facing any issues, I would suggest you to download the product using below link
    https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&promoid=3tv 2_43T
    Once you have clicked on download, it download Adobe download assistand and From there you can download Adobe Photoshop Elements 13 and install it with your serial number.

  • How do I download Adobe Photoshop Elements 9.0 without a CD drive?  I have the access code.

    I recently got a new computer that does not have a CD/DVD drive.  I have the installation CD for Adobe Photoshop Elements 9.0 and the access code for it, but currently no way to install the program on my new computer.  Is there a way I can download Adobe Photoshop Elements 9.0 and then just enter my access code?

    http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

  • I just purchased and downloaded Adobe Photoshop Elements 10 to my new Mac but can't open it. i

    I just purchased and downloaded Adope Photoshop Elements 10 to my new Mac.  I cannot find, and cannot open, the program.

    Well, it should be in your downloads folder. If it's really not anywhere, I would try downloading the trial, where it's easier to figure out which is the correct file, and you can enter your serial number into that, same as into the purchased download.

  • How can I re-download adobe photoshop elements 11 for mac?

    I am a fully paid customer for photoshop elements 11 for mac.
    how can I re-download adobe photoshop elements 11 for mac?

    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 11:
    http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

  • Downloaded adobe photoshop elements 10 editor from Mac app store onto my mac book pro, set i photo preferences to APE 10 Editor, but can not open any files from my library, error saying " program error". What else do I need to do?

    Have downloaded Adobe Photoshop Elements 10 Editor from the Mac App Store onto my Mac Book Pro, set i photo preferences to Adobe PSE 10 editor, but when I try to open a file from my photo library, the following message appears: "could not complete your request because of a program error". What can I do to resolve this issue?

    Hi..
    Post your topic in the iPhoto community here. That way you can get feedback from iPhoto users.
    This community is primairly for issues with the App Store.

  • But I can not download adobe photoshop elements 11 when I want then get AUTOMATIC elements 12?

    but I can not download adobe photoshop elements 11 when I want then get AUTOMATIC elements 12?

    Download here:
    http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  • Where can I download adobe photoshop elements 9

    Where can I download adobe photoshop elements 9 ?  I have purchased the program but I somehow misplaced the windows disc, I just have the Mac one.  I have my product key, just need the program

    shoOby.
    Yes, you can download Adobe Photoshop Elements 9. The only thing that you need to do is go to this LINK http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-dir ect-download-links.html and download it. You need to follow the ADOBE download instructions.
    First, you need to sign in with your Adobe ID. Second, go to the LINK I gave you and find Adobe Photoshop Elements 9 (PSE 9) Direct Download Links, them give a click to File 2 and download it (it takes time), them when it is done (downloaded) another click to File 1. After you finished downloading File 1, it will ask you to enter your Serial Number of the product. After you put the Serial Number of the your product, Adobe Elements 9 will be in your computer.
    If for some reason you don't know or you don't remember the Serial Number of your product, go to your Account and Sign in with your Adobe ID, then go to "My products and Services" and it will tell you the Serial Number of the product.
    You will find "My products and Services" on the top right side of the screen, where it say "Welcome xxxxx". Remember, to see "My products and Services" first you need to Sign in with your Adobe ID. 

  • Downloaded update for Photoshop CS2 but can't access!?

    downloaded update for Photoshop CS2 but can't access to use. What do I do?
    Virginia

    What you need to do is start up in window 7 and insert the snow leopard dvd and install boot camp 3.0 and after that you can install 3.1 update.

  • I have a PC running windows 7, 64 bit operating system which we upgraded from windows XP 32 bit. I can't download my photoshop elements which I bought as a download onto this 64 bit because it says it's for a 32 bit system

    I have a PC running windows 7, 64 bit operating system which we upgraded from windows XP 32 bit. I can't download my photoshop elements which I bought as a download onto this 64 bit because it says it's for a 32 bit system

    Hi claire.winteringham,
    If you have a 64 bit machine then there shouldn't be any problem while installing any 32-bit software.
    Try to download it with the below mentioned link :
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en
    Thanks,
    Atul saini

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