Downloaded twitter app, has account already on it

Okay, can someone help?  I downloaded the twitter app, but there is an account already on it.  An account that has ****.  I can't get rid of it, it appears to be locked.  Every time I try to delete it, I get a message that tells me it cannot be deleted.  I can't even add an account.  Why would there already be an account on there?  Why isn't there any way to delete it?  Worst yet, twitter doesn't even have live help and keeps referring me to stupid answers that have nothing to do with this.  Any help is appreciated.  Thanks.

Yes, that's why it's so weird.  It loaded with someone's account already one it, and the person had 100+ followers, and was following over 500 people.  I can't get rid of the account, it has padlock symbol next to it (I've tried everything).  First, I don't understand why it would download with an account on it ( yet not allow me to delete and add a new one), nor the fact twitter just refers me to their q&a, which doesn't have this problem listed.  I was wondering if this has happened to anyone else and if they knew how to fix it.
I can't change the settings at all.  It just shows this unknown person - no picture, no bio - and they have all this activity (most of it ****) going on and I can't do anything except delete the app.  Which means I can't download the twitter app.  Even tried deleting and reloading, same problem.

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