Downloaded video to iPad content not authorised?

I downloaded a movie to my iPad and it seems to be there but when I try to play it brings up the message "content not authorised" and will not play .

This happens with Apps and songs.  Find the item giving the problem, click on it and authorize with your Apple ID

Similar Messages

  • When I watch a video on my ipad it will say "content not authorised" what should I do?

    When I watch a video on my ipad it will say "content not authorised" what should I do?

    Not sure if you have this solved, but the same thing happened to me today, I turned if off and on again and hey presto, it worked. :)

  • Can't play video - 'content not authorised'

    I was half way through watching a video on my ipad that I bought from iTunes. When I pressed play to start it up again it came up as 'cannot play, content not authorised' and won't let me play the video or any other video at all. How do I get my purchased videos viewable?

    I had this problem on an iTunes film rental. Apple couldn't fix it so gave me two rental credits. In my case I think it was something to do with Apple ID login on a new iPad which confused it.

  • I bought an audiobook and it downloaded to my ipad but not my Gen4 itouch, it doesn't show an audiobook section under purchases, how do I do this?

    I am really upset.
    I really love my itouch but anything beyond using it as a daytimer, camera and note keeper is shear torture.
    I post a question, I have to repost it multiple times.
    I search for a solution to a problem, such as, "How do I download an audiobook" - I get a web page of all the things that itouch can do, but no instructions on how to do them.
    So here's my latest problem.
    Yes I am repeating myself again!
    I bought an audiobook and it downloaded to my iPad, but, not my gen4 itouch, it doesn't show an audiobook section under purchases in iTunes, how do I do this?
    Does anyone out there know of a web site that just gives answers to apple questions? ( I don't need to know what it could do, I need to know how to do it!)
    Thank you for your help!
    Ken

    Have you checked to see whether it's in the Music app (iTunes on the iPad it just the store, it doesn't contain your downloaded and synced content) ? When you have audiobooks on an iPad you will get an Audiobooks option under the More button at the bottom of the Music app.
    Note that audiobooks are currently a one-time only download from the store (so they won't appear in the Purchased tab for re-downloading), so you may want to copy it to your computer's iTunes via File > Devices > Transfer Purchases so that you can take a backup copy of it - it should copy over to the Books part of your iTunes library.

  • Why am I getting a 'This content not authorised' when trying to play a rented movie?

    Rented a movie on iTunes on  my iPad, done it before with no issues but when I went to play I receive a message 'This content not authorised'
    Any suggestions?

    How much space do you have?

  • An App I downloaded for my iPad was not what I thought it was going to be, can I remover the App and request a refund?

    An App I downloaded for my iPad was not what I thought it was going to be, can I remover the App and request a refund?

    You probably cannot get a refund, since as RG said the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you, something more likely if the app does not perform as advertised.
    Good luck.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • When I download an app I had to put in payment settings cause it was expiring,after that it was downloading but then said 'cannot download because your ipad does not enough space' but I actually have 3.3 gb while the game is 1.4 .pls tell what to do

    When I download an app I had to put in payment settings cause it was expiring,after that i paid and it was downloading but then said 'cannot download because your ipad does not enough space' but I actually have 3.3 gb while the game is 1.4 . I tried rebooting and powering off but still it didnt work even when I clicked the app( which still hasn't downloaded yet). What do I do now?

    The GB size of the download file is the compressed size (like .zip or .dmg). When the file is installed/uncompressed it can be 2-3 times larger.
    How much space is used by your Other? You may be able to reduce.
    How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
    http://tinyurl.com/85w6xwn
    With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
     Cheers, Tom

  • Downloaded movies on iPad are not showing in video app

    I downloaded videos on my iPad straight from the iTunes Store. They show up a being downloaded, I see the status bar and time estimate, the video processes and then it disappears. When I click on the videos app there are no videos available for me to watch and it just redirects me to the iTunes Store.
    Things I have tried:
    Restarting my iPad
    Closing out of iTunes and the video app via multitasking
    Going into iTunes and clicking on purchased videos and downloading the video again
    Checking if there are any restrictions placed on my device
    I subscribe to iTunes Match and iCloud storage so I turned them on and off without any resolution
    Any help or guidance would be much appreciated!
    I just received the new iPad as a gift and am regretting selling my original iPad that never gave me any problems like this...

    Quit the Videos app completely and then go back and look again.
    Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
    Or try this, if that didn't work.
    Swipe to the right from your first home screen to get to the iPad Spotlight search. Type in the name of any of your movies in the field at the top. When the movie appears in the search - tap on it and it should start to play. Let it play for a minute or so - hit done - go back to videos app and see if all is OK.

  • Trying to view video 'content not authorised'

    I have been able to watch my films purchased on app store fine up to now i havent changed my apple ID or anything but it says content not authorisd, i have tried everything the help page says but nothing works, Apple are trying to protect my content i have purchased so even i cant watch it?

    This happens with Apps and songs.  Find the item giving the problem, click on it and authorize with your Apple ID

  • Thumbnail art is deleted from downloaded videos on iPad mini

    I lost all my video thumbnail art. Video files were downloaded online and opened using iTunes. The art shows in my iTunes but not on the synced tablet. I have changed the genre's of all the videos, changed the videos from 'home videos'  to 'movies' and back again, rebooted, signed in and out, rebooted, synced...you name it I've tried it. Still no file art.

    Hi aprild75,
    To delete videos or other content from your iPad, use the steps described in this article -
    How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Content not authorised.

    I've just downloaded content from ITunes on to my IPad but keep getting a message when I go to watch it to say the content is not authorised. Anyone got any hints/tips/answers why this may be and how I can fix this?

    HI, mrsmarmalade. 
    Thank you for visiting Apple Support Communities. 
    The most common cause for this issue would be media present that is purchased with another Apple ID.  The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Cheers,
    Jason H.

  • Sync film to ipad because not authorised

    We bought a couple of films at Easter from itunes and put them on our ipad. They have disappeared from the ipad, so we're trying to get them from our old not-working very well computer onto our new computer with it's own itunes which the ipad is now synced with. I read somewhere on itunes support that you just stick the stuff from computer one onto an external harddrive, and transfer files that way.
    But now, although the film is appearing in itunes, it won't put it on the ipad because, apparently, I'm not authorised to on this computer!
    I'm tearing my hair out and trying to get this film onto the ipad for the children to watch while we drive off on holiday in a couple of hours! Can anyone help?
    Thanks

    For music or anything else you can select whatever you want to sync.
    Open itunes, plug in ipad, go to the apps tab, select the apps you want, sync, unplug ipad.
    Plug in iphone, go to apps tab, select the apps you want, sync, unplug iphone.
    The same goes for music/photos/videos/movies/podcasts/contacts/calendars/tv shows
    A review of the manuals for the devices may help:
    http://support.apple.com/manuals/

  • Multiple Apple IDs with multiple PCs and multiple AppleTVs - content not authorised

    So, this is a slightly complicated setup; but it should work... and it does, until randomly AppleTV decides that it isn't authorised to play some content.
    Setup is this:
    PC1 - authorised for AppleID1, AppleID2, AppleID3 and AppleID4 - HomeSharing turned off - pirmary AppleID (used for new purchases) is AppleID1
    PC2 - authorised for AppleID1, AppleID2, AppleID3 and AppleID4 - HomeSharing turned off - primary AppleID (used for new purchases) is AppleID2
    AppleID3 and AppleID4 are other AppleIDs and only occasionally used for new purchases depending on content availablity. Yes these are genuine AppleIDs associated with other email addresses in other regions as we split our time between countries.
    PC3 - authorised for AppleID1, AppleID2, AppleID3 and AppleID4 - HomeSharing turned ON (using AppleID1) - this PC isn't used interactively for purchasing content it's only purpose is for HomeSharing.
    Please note that each PC has it's own iTunes library, all content is synchornised between PCs using sync programs (e.g. SuperSync) or a shared drive NAS.
    There are 4 AppleTVs that are sharing the content from PC3.
    Sometimes, when trying to play some content on one of the AppleTVs then the message that this content is not authorised will appear. So far the only way I have found around this is to go to PC3 and re-authorise that PC with the AppleID that was used to purchase the content. The PC _always_ reports that "This computer is already authorised for that AppleID"; however after doing this the content plays on the AppleTV.
    How can I avoid this problem? PC3 is basically used as a HomeSharing server so that I don't have to have the individual PCs turned on. As far as I understand content is licensed to a specific AppleID and NOT (except with rentals) to a specific AppleID _and_ specific device.
    I will happily change to using iCloud to allow all of my devices to access all of my content that I have purchased, but at the moment it seems that this problem will exist no matter how the content gets onto the device. Using a single new AppleID isn't possible either as we need to have different AppleIDs for different places.
    Is there any solution? Why does AppleTV report that the content isn't authorised when the PC which is sharing the content is actually authorised? Why does re-authorising the PC make it work, when it reports that it was already authorised??
    This is becoming seriously annoying.

    Hi
    i ran into the same problem. surprisingly though, i am not using multiple apple id and just one mac.
    i did change both the account (apple id) and the computer (from pc to a mac server), but home sharing is on and the apple tv (1) is synced with the new computer.
    i can connect to the itunes store and browse through it (signed in at all times). i cannot purchase any content and cannot play transferred rentals from the computer (apple tv is not authorised...)
    somehow, it seems the apple tv was stuck with a previous id.
    i have just now re-authorised my computer on the account and will give the apple tv another try. i did notice a message during the re-authorisation process. the apple tv is being authorised. this gives me hope.
    in any case, your setup seems to be a dream come through. i decided to phase out my high end multiroom linn kivor system (over 20k back 6y ago) to an itunes based system. apparently you managed to build something.
    i tried an itunes based nas but gave up due to complex operation (and overheating on top) and went for a mac server. i will be using windows clients though.
    most of my content is cd based. can you sync purchased content between pc's? or with a server?

  • How do I transfer download videos from iPad to PC

    I download videos to my iPad using an app and would like to know how transfer from iPad to PC

    You should be able to transfer videos taken with the iPad to your computer in the same way as with photos : http://support.apple.com/kb/HT4083

  • Importing photos&videos from iPad photos NOT in camera roll

    does anyone knows how to import all photos to my mac which are not in my ipad camera roll but in photos.
    For now I have around 3300 files and 16 in camera roll. i want to import all 3300 to my mac. i have already the 16 but decided to keep them for now.
    I noted that with iphoto IOS in my ipad I can select range of photo to be sent to camera roll.
    Is this the best way to import these photos? Again I am looking ipad photos (not cameral roll) to mac...
    thanks.

    Seems like we've been here before
    https://discussions.apple.com/thread/4876288?tstart=0

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