Downloaded vs. 9.1 and now can't open any PDF files

Can you open PDF files created on older versions of Adobe if you are running 9.1?  I didn't have any problems with 9.0 so should I delete the new version and reinstall 9.0?  Thanks

It's hard for anyone to offer any advice when you don't tell us what specifically is happening or not happening. Is there an error message? If so, what does it say? What version of Illustrator are you using? Does Illustrator open at all? Does it open regular Illustrator files? Have you reinstalled Illustrator?

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